Organizational Profile

CarePortal leverages Care-Sharing technology to bridge the gap between vulnerable children and families in need and compassionate individuals within local communities. Our mission is to ensure more than enough care for every child, driven by community collaboration and the love of Jesus. By empowering churches and organizations to meet real-time needs, we foster meaningful connections that change lives. Guided by values of courage, humility, and excellence, CarePortal is committed to making Care-Sharing as common as ride-sharing, helping neighbors serve one another on a large scale. Join us in creating a network of care, one connection at a time.

Candidate Profile

You are a dynamic and strategic leader with a proven track record in optimizing operations within nonprofit, business, or technology-driven organizations. You excel in streamlining processes and driving efficiency across diverse functional departments, inspiring and aligning others to ensure that every team contributes at its fullest potential. Your ability to establish and monitor key performance indicators (KPIs) reflects your commitment to operational excellence. You are passionate about innovation and skilled in coordinating efforts to drive new opportunities and improvements; with a strong foundation in data-driven decision-making, you leverage insights to guide strategy and optimize performance. You are naturally gifted in championing collaboration and fostering seamless communication between departments, ensuring that resources are effectively utilized to meet organizational goals. Your blend of strategic vision, operational expertise, and tenacity makes you the perfect fit for leading CarePortals mission through the everyday work of each team and department.

Position Summary

As the VP of Operations, you will report to the Founder & President, and will be a strategic leader overseeing the effectiveness of core organizational functions. Your key objective: efficiency & effectiveness in accomplishing our Vision through meeting needs & making meaningful connections. Your focus will be to streamline and optimize operations across CarePortals platform team and implementation team. You will oversee critical functions such as Marketing, Training, Performance, Innovation, Research, and Data. Your role will be pivotal in ensuring that CarePortals mission is executed, and its impact is scaled through operational excellence and leadership.

Your Responsibilities Include:

Driving Operational Excellence: Develop and implement operational strategies to improve efficiency and effectiveness across all CarePortals core departments (Marketing, Training, Innovation, Research, and Data).

Leadership and Collaboration: Work closely with the platform and implementation teams to ensure alignment and success in delivering CarePortals mission. Provide strategic leadership that enhances cross-team collaboration.

Optimizing Performance: Monitor key performance indicators (KPIs) for all operational departments, tracking progress and ensuring the achievement of targets.

Catalyzing Innovation: Coordinate innovation teams in identifying new opportunities and driving product and process experimentation that scales Care-Sharing networks.

Marketing and Training Leadership: Oversee the marketing and training functions, ensuring that our teams are well-equipped to spread the message of CarePortal and train partners effectively.

Data-Driven Decision-Making: Lead the Research and Data teams to ensure that CarePortals strategy and operations are informed by strong data analysis.

Cross-functional Team Management: Ensure seamless collaboration between departments, facilitating communication and resource-sharing to meet organizational goals.

Knowledge & Skills You Bring to the Organization:

• Proven experience in an operational leadership role within a nonprofit or technology-driven organization.
• Exceptional strategic thinking, with the ability to streamline processes and optimize resources.
• Strong leadership and communication skills, with the ability to influence and manage cross-functional teams.
• Experience in innovation management, product development, or a related field is highly valued.
• A deep commitment to CarePortals mission and values, with a track record of living out these values in professional roles.
• Strong bias towards action and ability to adapt and thrive in a fast-paced & evolving environment
• Proficient with Microsoft 365, Zoom, and CRM systems preferred

The above description is not intended to be comprehensive, but rather a focused list of priorities. Success provides the opportunity to not only build a career, but also bring much-needed support and care to local children and families in crisis across the United States. Successful candidates, like all CarePortal, LLC employees, are expected to live and work consistent with CarePortals vision, mission, and values.

The Global Orphan Project (GO Project) is the redemptive quest of a community of strategic Kingdom investors joining forces in a shared Mission: to break the orphan cycle through the power of community, commerce, and the love of Jesus. The essential cell of civilization is the family. The breakdown of family has created an orphan crisis and weakened local communities across the world. Leveraging the greatest care distribution network on the planet, the local church, GO Project innovates, creates, and implements collective impact platforms to strengthen children and families in crisis, at scale, to advance our Mission.

GO Project is also a Christian non-profit organization, the backbone parent company to our flagship collective impact platforms: CarePortal, a Care-Sharing platform that drives action for local kids and families in crisis; Strong Family, a family strengthening training and technology platform that is scaling in the developing world; and GOEX, our fair-trade certified apparel and artisan platform that keeps families together through the dignity of work. GO Project provides overall enterprise leadership and support to our signature platforms, a professional suite of business services, which include marketing, communications, finance, human resources (HR), facilities, compliance, information systems and technology (IS&T) - as well as an emerging development capability to support diverse revenue streams across the GO Project enterprise. CarePortal, LLC is a wholly owned subsidiary of GO Project. This role is a key leadership role within CarePortal.

CarePortal, LLC offers a competitive benefits package for full-time positions (30+ hours per week) including health, dental, vision and employer paid life insurance, retirement savings and generous PTO plan and a highly competitive, market-indexed compensation when compared to similar non-profit roles. Compensation is commensurate with relevant skills and experience.

The Global Orphan Project is a 501c3 nonprofit located at 3161 Wyandotte, Kansas City, MO 64111.

CarePortal LLC associates are at-will employees.