College Coach (Education Support Specialist III)
Job Description
Full job description
Posting Summary
Working Title
College Coach (Education Support Specialist III)
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Exempt
Pay Band
04
Position Number
29800142
Agency
Laurel Ridge Community College
Division
Laurel Ridge Community College (Div)
Work Location
Frederick - 069
Hiring Range
The salary range for the position is $41,655.00 to $52,920.00 per year, however, actual starting salary will commensurate with education and/or experience.
Emergency/Essential Personnel
No
EEO Category
F-Admin Supp
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Yes
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Ability to work one evening per week and weekends for special events.
Sensitive Position
No
Job Description
The College Coach & Domicile Specialist is a vital role, serving as a resource and guide to The College Coach is a vital role, increasing awareness of Laurel Ridge Community College and serving as a resource and guide to prospective students from inquiry to enrollment.
College Coaches develop, plan, and execute strategies for increasing awareness of comprehensive community college programs. Serve as a liaison between students, community organizations and internal college unit inquiries to accurately provide current pathways program/student onboarding.
The College Coach provides high-quality service allowing prospective students to successfully complete the college onboarding process. College Coaches embrace a holistic model of care and use the case management approach to new student onboarding.
College Coaches serve as the primary point of contact for a new student – decreasing fragmentation of services and providing quality care across a continuum of enrollment requirements. The College Coach keeps prospective students engaged from the first point of contact through registration. The College Coach will provide guidance and direction for prospective and new students and support them from the moment of first inquiry, decreasing the length of time spent being interested in college to registered for college.
The College Coach works independently to interpret and apply policies and procedures as they actively and authentically engage the community and prospective and new students.
Compensation and Benefits
The salary range for the position is $41,655.00 to $52,920.00 per year however, actual starting salary will commensurate with education and/or experience. The position is classified staff and as such is eligible for the benefits package offered by the Commonwealth of Virginia for state agencies. For more information, please visit
Telework
Telework
According to DHRM policy 1.61 Teleworking, effective July 5, 2022, Virginia state employees will return to the workplace. Consistent with pre-pandemic policies, telework may be an option for certain eligible positions. Eligible positions are determined by the type of work and job requirements of the position, as defined by heads of agencies.
Click here to learn about Laurel Ridge Community College.
Laurel Ridge Community College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a diverse environment, and strongly encourages applications from women, minorities, individuals with disabilities, and veterans. In compliance with the Americans with Disabilities Act (ADA), Laurel Ridge will provide, if requested, reasonable accommodation to applicants in order to provide access to the application, interviewing, and selection process. Please email eeo@laurelridge.edu for further information.
Sponsorship of an employee’s work authorization takes time and requires an ongoing financial investment. Therefore, Laurel Ridge Community College does not have funding to sponsor potential employees in the US on a work visa. We consistently follow this funding model to ensure our practices are not discriminatory. Exceptions would require approval from the college president.
Laurel Ridge Community College is an equal opportunity institution providing educational and employment opportunities, programs, services, and activities. While honoring bona fide occupational exceptions as needed, the college shall promote and maintain equal employment and educational opportunities without regard to race, color, religion, disability, sex, sexual orientation, gender identity, ethnicity, marital status, pregnancy, childbirth, or related medical conditions including lactation, age, status as a veteran, national origin, or other non-merit factors. The college also promotes a safe working environment and prohibits sexual misconduct, including sexual violence and harassment.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Understanding of and commitment to open-access community college philosophy.
- Culturally competent with experience working with diverse populations.
- Ability to multi-task and collaborate effectively as a member of a goal-oriented team.
- Proficiency with Microsoft Office Suite products.
- Excellent written and verbal communication skills.
- Ability to analyze and interpret policy and regulations and associated paperwork/documentation.
- Ability to think critically and make independent decisions.
- Ability to travel between campuses.
Additional Considerations
- Experience in higher education, career services/planning or similar in providing educational/career guidance preferred.
Operation of a State Vehicle
Yes
Supervises Employees
No
Required Travel
Travel as per any required duties of the position, such as to sites/campuses and any training. Ability to cover assignments throughout the college service region as necessary for the job is required.
Posting Detail Information
Posting Number
CLS_2973P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
04/19/2024
Job Close Date
05/05/2024
Open Until Filled
Agency Website
Contact Name
Kris Iden
Email
kiden@laurelridge.edu
Phone Number
Special Instructions to Applicants
Upload cover letter (this is optional, but recommended) and resume (this is optional, but recommended) and unofficial transcripts (this is optional for all positions except faculty, clinical instructors and tutors). Reference checks, background screenings, and eVerify are required for all Laurel Ridge positions. Satisfactory reference, background screenings are a condition of employment.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
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