(HR) Human Resources Coordinator - 128545
Job Description
UCSD Layoff from Career Appointment: Apply by 3/12/24 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 3/22/24. Eligible Special Selection clients should contact their Disability Counselor for assistance.
UC San Diego Health Human Resources (HHR) mission is to attract and develop the talent who enable us to discover, teach, and heal. We are looking for a customer service oriented professional!
The Human Resources (HR) Coordinator will be a direct contact for employee questions providing guidance to help resolve and provide quality customer experience. The HR Coordinator will work directly with all units within HR and assist as needed whether it's related to Operations, Benefits, etc. Manages direct phone call inquiries from employees and managers and provide immediate assistance or refer employee to more specialized areas for support. This is an entry-level, professional HR position that involves heavy phone support, high-quality customer service with the ability to guide employees and managers to the appropriate next steps. The ideal candidate will be extremely detail-oriented, have excellent customer service skills and be extremely proficient in Microsoft Excel and related programs.
Key Responsibilities include:
- Answer HR central phone line and provide customer support.
- Accurately complete deadline driven PeopleSoft entries to update employee records and pay.
- Provide employees information about the full range of benefits available through UC, including retirement eligibility.
- Provide employees with standard information regarding department and organization HR practices and procedures.
- Provide administrative support to several of the following: talent acquisition, classification/compensation, employee relations, labor relations, benefits, operations and learning and organizational effectiveness.
- Other duties as assigned.
- High school diploma; and/or equivalent experience.
- Three or more years of relevant experience (customer service, office management, etc.).
- Proven experience and proven success in providing front-line customer support.
- Excellent communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.
- Demonstrated knowledge of and/or experience in Human Resources.
- Proficient in Microsoft Office (Outlook, Excel, Word, and PowerPoint).
- PeopleSoft experience.
- Experience working in a call center.
- Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $52,100 - $87,900 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $24.95 - $42.10
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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