Summary of Position

Red Rocks Community College seeks applications for an organized, detail oriented, process driven, strategic leader to join the team as our Associate Registrar. The Associate Registrar is responsible for the daily operations of the Student Records department at Red Rocks Community College, ensuring compliance with all college, state, CCCS, and federal laws, policies, and regulations. The Associate Registrar supervises four full-time staff members, each performing duties critical to the Student Records office and Registrar functions.

Essential Responsibilities

Assesses, implements, and maintains registration procedures and practices in adherence to CCCS polices. Maintains compliance and oversees student registration. Develops and maintains procedures to ensure transfer prerequisite requests are resolved promptly and accurately. Develops procedures to ensure all processes operate cohesively and follow college, state, CCCS, and federal laws, policies, and regulations. Collaborates with Academic Advising to develop a procedure for processing approved academic standing appeal registration requests and works with faculty and Academic Deans to resolve prerequisite, registration, and substitution issues. Independently administers the College Opportunity Fund (COF) processes, including the creation and evaluation of reports and data. Communicates with COF and/or students, and creates and distributes marketing materials. Administers and maintains the FERPA process, ensuring student information is protected and provides training to college faculty, staff, and students. Applies updates to student records upon receipt of proper documents, provides requirements for resident tuition status, and answers questions about State of Colorado tuition classification law. Assists the Registrar in the development of the operating budget and implements procurement processes.

Qualifications

Required Qualifications: Bachelor’s degree from an accredited institution. Three (3) years of professional work experience in higher education, Student Affairs or Business Services, handling difficult or unexpected situations and complex workplace challenges, and progressively responsible customer service. One (1) year of experience supervising full-time, professional staff.

Preferred Qualifications: Experience working in diverse communities and supporting the success of individuals from racial, ethnic, and gender backgrounds that are underrepresented. Five (5) years of demonstrated, outstanding, customer service experience.

Required Knowledge, Skills, Abilities: Ability to work from campus (primarily our Lakewood campus with occasional hours at the Arvada campus). Proficient in Microsoft Office with the ability to maintain databases and generate reports. Accuracy and attention to detail. Strong written and verbal communication skills. High degree of patience. Ability to professionally represent the college. Ability to relate to a diverse applicant/student population. Responsible for knowing, understanding, interpreting, referencing, and adhering to state tuition classification statutes, accepted interpretations, and college/departmental policies and procedures regarding tuition classification and must accurately apply this knowledge when processing residency petitions and applications.

Physical and Cognitive Demands: The following are some of the physical and cognitive demands commonly associated with this position.

• This position operates in a standard office and/or classroom environment. Constantly uses a computer and routinely uses standard office equipment including phones, copiers, etc. Requires the repetitious movement of hands, wrists, arms.
• Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills.
• The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations.
• Occasionally moves, positions, and transports equipment and supplies weighing up to 10 lbs.

About Red Rocks Community College

Red Rocks Community College exemplifies extraordinary. We are dedicated to our Vision and Mission, which promote student achievement, staff empowerment, and community engagement. We live our values: Integrity, Collaboration, Learning, Inclusiveness, and Communication.

We encourage applications from individuals whose background and interests align with our commitment to inclusiveness and welcome you to visit the RRCC Inclusion & Diversity webpage for additional information.

With an unrivaled reputation grounded in our Values, we stand out as a cutting-edge model in higher education. We are one of the first community colleges in the country to offer both Bachelor’s and Master’s degree programs. Our continued pursuit of excellence is instilled in our employees and has inspired a dynamic and passionate culture.

Department Information:

The Student Records department is responsible to provide effective coordination, processing and maintenance of many student processes and procedures. This unit processes transcripts, grades, transcript evaluations, prerequisite overrides, the College Opportunity Fund processing, No Show reporting, demographic changes to name and social security numbers, correcting duplicate student accounts, residency classification for tuition purposes, coordinates the graduation process and prints diplomas. This department is a source for FERPA guidelines and processing legal requests for student information. This department is responsible for data corrections and state reporting, along with reporting to the Western Undergraduate Exchange (WUE) and The National Student Clearinghouse. This unit is expected to provide excellent customer service to students and staff within the boundaries of federal, state, and institutional policies and procedure.

Work Environment and Typical Work Schedule: Work is generally performed in a standard office environment. This position will generally work Monday – Friday, 8am – 5pm. Some weekends and evenings may be required.

Benefits: RRCC offers a range of benefit choices (Medical, Dental, Vision, FSA, Life Insurance, Supplemental Retirement Plans, PERA, Disability Benefits, and more). For additional information, please visit the CCCS Employee Benefit Website.

Starting Salary: Starting salary is determined by education and experience in accordance with our compensation plan.

Notice to all Applicants:

• Incomplete applications will not be considered. Candidates will be evaluated based on their qualifications as related to the duties and responsibilities of the position.
• Final candidate will be subject to successful completion of a background check, and, if applicable, may include a motor vehicle record review, fingerprints, psychological examination, polygraph, physical, and/or drug screen, depending on the nature of the position. More information on our background check procedure can be found in System Procedure (SP) 3-10a.
• Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinary terminated or resigned in lieu of termination, must disclose this within your application materials.
• Final candidate is required to submit official transcripts within thirty (30) days of hire.
• Direct deposit of payroll is a condition of employment.
• Red Rocks Community College participates in E-Verify.
• Red Rocks Community College is a tobacco and smoke-free campus.
• All Red Rocks Community College employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
• Final candidate must be willing to make Colorado their primary workplace and will need to be a Colorado resident on their first day of employment.

Red Rocks Community College is committed to diversity in its people and programs. Red Rocks Community College is an equal opportunity educational institution. In all aspects of the employment process, decisions are made based on merit, competence, performance, and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law.

We also believe in going further. At Red Rocks Community College, we have a focus on equity and belonging. We strive to create a community in which everyone feels respected and valued for their unique talents and contributions, and where people from all backgrounds are able to achieve their goals. Red Rocks Community College acknowledges that inclusion and equity are multifaceted and complex concepts, and that our efforts in these areas will require innovation, intention, and an institutional commitment to these principles, across our entire college community.

Red Rocks Community College is an emerging Hispanic Serving Institution (HSI). As we move toward full HSI status, we are focused on servingness and are committed to creating a learning environment where equity is expected and our Latinx students thrive.

Red Rocks Community College has designated the Executive Director of Human Resources as its Affirmative Action Officer/Equal Opportunity Administrator/Title IX Administrator with the responsibility to coordinate its civil rights compliance activities and grievance procedures. For information, contact Executive Director of Human Resources, Title IX Coordinator, Title VII/Equal Opportunity Coordinator, ADA/Sec 504 Coordinator, 13300 West Sixth Avenue, Lakewood, CO 80228. 303-914-6298.

Red Rocks Community College provides reasonable accommodations to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process and/or during the course of employment, please contact Jacqui Oakley, Human Resources Manager, at (303) 914-6299 or HR@rrcc.edu (Attn: Jacqui Oakley).

For information regarding Red Rocks Community College safety, including crime statistics for the Red Rocks Community College Lakewood and Arvada campuses, please see the RRCC Police Department website. For a hard copy report, please contact 303.914.6394.

RRCC offers a range of benefit choices (Medical, Dental, Vision, FSA, Life Insurance, Supplemental Retirement Plans, PERA, Disability Benefits, and more). For additional information, please visit the CCCS Employee Benefit Website.

Time Off

• Leave Accruals (Leave prorated for appointments under 100%)
• Annual/Personal Days: 22.5 (180 hours)
• Sick Days: 15 (120 hours)

Holidays

Benefit-eligible APT will be granted the same number of paid holidays granted to employees of the State Personnel System, pro-rated to their percent of employment. The Chancellor may establish alternate holiday schedules in accordance with the Colorado Revised Statue 24-11-101(3). A list of our current observed holidays are below.

Alternate Holidays are in lieu of:

• Cabrini Day
• Veterans' Day
• MLK, Jr. Day
• Presidents' Day

Additional Leave Information can be found by visiting the below link.
SP 3-60b – Employee Leave - Colorado Community College System (cccs.edu)