Human Resources Generalist

Coppin State University

Job Description

JOB SUMMARY:

The Human Resources Generalist will support the functional operations of the Office of Human Resources and report directly to the Assistant Director of Human Resources. These support services will focus on enforcement of human resource policy, procedures and processes, benefits administration, recruitment transactions, employee relations and other duties related to diverse HR functions, as assigned.

ESSENTIAL RESPONSIBILITIES:
  • Support the day-to-day operations of the human resources office including, but not limited to serving as front-desk receptionist, answering phones, receiving mail, greeting guests, filing, and preparing correspondence and reports.
  • Assists others in completing HR forms and transactions.
  • Support HR Managers in responding to routine customer/client inquiries related to recruitment and benefits, employee relations, and other complex HR matters.
  • Assists with posting of vacancy announcements on job boards
  • Assists in coordinating human resources activities such as meetings, employee orientation, benefit fairs and other special events.
  • Maintain employee files ensuring that all files include proper documentation and employees have access in accord with policy.
  • Assist in the preparation of benchmark reports and gathers and consolidates data for reports following general instructions.
  • Maintain strict confidentiality of all information related to human resources.
  • Perform other duties as assigned.

Required Qualifications

EDUCATION:
    • Bachelor’s degree is required.


EXPERIENCE:

  • Minimum of three (3) years of administrative and clerical experience with at least (1) year of experience with human resources related functions.
  • Experience in a higher education environment highly preferred, but not required.

KNOWLEDGESKILLSAND ABILITIES:
  • Proficiency with the use of Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).
  • Excellent customer service and presentation skills.
  • Ability to prioritize and balance multiple tasks.
  • Commitment and attention to detail, and willingness to check work repeatedly to eliminate errors.
  • Ability to be flexible with changes and work well in a team environment.
  • Total discretion and respect for confidentiality of data and decision-making.
  • Demonstrated organization skills and problem-solving skills.
  • Excellent interpersonal, oral, and written communication skills.
  • Working knowledge of general human resources programs.

Preferred Qualifications Conditions of Employment

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