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Student Success Coach - Counseling and Advising
Job Description
Posting Details
Posting Details (Default Section)
Posting Number
9001834
Title
Student Success Coach - Counseling and Advising
Position Type
Full-Time
Department
Counseling
Job Summary
The purpose of this position is to provide academic advising for students and prospective students. The Advisor will conduct assessments, process data, perform special projects, and maintain current knowledge on transferability and trends with college credit. The Advisor will provide input on best practices for student services, and serve as the subject matter expert on their assigned majors or programs.
Responsibilities & Duties:
Responsibilities & Duties:
- Schedule and attend student-advisor meetings in different formats to go over registration, current goals, and future transfer/employment goals.
- Behind the scenes processing. This includes evaluating class rosters to ensure students have met class pre-requisites, changing student’s majors to match their course selection, managing class waitlists, and fixing course loads that exceed the institution’s maximum limit.
- Increasing student retention by outreach via text, phone, and email campaigns. Encouraging retention and student success by mentoring students via specific coaching methods/strategies designed to promote growth mindset.
- Connects with each program chair and communicating, gathering information and making sure our students are aware of the academic program requirements to ensure they are successful and can apply & graduate from NCTC.
- Organizes and responds to student emails through our departmental and personal inboxes to assist with registration, change of major, withdrawals, connecting them to their assigned advisors for appointments in order to maintain enrollment and connections with our students.
- Serve as mentor for various NCTC Affinity Groups. Mentors connect with students and assist with resources, community building, and holistic student support. This task requires ongoing assessment of student needs based on feedback.
- Connects students to internal resources that assist them in reaching their goals such as counseling, tutoring, Office for Students with Disabilities, TRIO, the Career Center, the Completion Center, and Financial Aid.
- Connecting with students on academic suspension, reviewing academic history, and providing holistic plan of action for academic recovery.
- Serve on internal committee(s).
- Participate in professional development and staff training.
- Other duties as assigned. Responsibilities and duties may change based on the needs of the department and the institution.
Required Education
Bachelors degree with course work in Social Science, Psychology, Higher Education, Counseling, or related area in Student Development.
Required Skills & Abilities
- Ability to deal extensively and effectively with a wide variety of individuals.
- Excellent interpersonal skills in order to convince, influence and direct students.
- Excellent oral and written communication skill required.
- Ability to work extended hours outside the regular workday.
Preferred Skills & Abilities
Required Experience
- Two years experience in the field of education, student services, and/or service to the public
- Advanced knowledge of computer technology and software applications in order to utilize specific software related to student advisement.
Preferred Experience
Posting Date
02/08/2024
Closing Date
Special Instructions to Applicants
Subject to criminal background check. Resume, cover letter, and unofficial transcript are required in addition to application. Salary is $48,752. Based on the Gainesville campus. Travel between campuses may be expected. Please note: two positions will be filled from this posting.
North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.
North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.
Location
Gainesville
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