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HR Client Services Administrator
Job Description
Position Details
Position Information
About Hofstra
Hofstra University is nationally ranked and recognized as Long Island’s largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it’s a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We especially encourage women, people of color, members of the LGBTQ+ community, veterans, and people with disabilities to apply.
Position Title
HR Client Services Administrator
Position Number
898066
School/Division
Human Resources (division)
Department
Office of Human Resources
Full-Time or Part-Time
Full-Time
Description
Reporting to the Human Resources Operations Manager, the HR Client Services Administrator will provide tier-one support for all HR related transactions and inquires for designated client groups. Specifically, entering personnel transactions into the University Human Resources Information System (HRIS) generating appointment letters, responding to employee inquiries, assisting with employee related events and various HR initiatives.
Responsibilities include, but are not limited to:
Responsibilities include, but are not limited to:
- Partners with the HR Operations Manager in driving departmental efficiency through the effective delivery of day-to-day HR services.
- Processing designated client groups personnel transactions including appointments, promotions, reappointments, stipends, salary and title changes and terminations.
- Conducts new hire orientations for Faculty, Administrators and Staff.
- Manages projects and timelines and participates as a hands-on contributor toward the successful implementation of various HR initiatives.
- Provides the highest quality of service to their designated client groups by insuring timely resolution of all HR related issues and requests.
- Assists with the processing of employment verifications.
- Provides back up reception/front desk coverage as needed.
- Performs related duties, as assigned.
Qualifications
- Bachelor’s degree or equivalent required.
- Minimum 1-year related experience.
- Ability to always maintain the highest degree of confidentiality and diplomacy, possess a high level of professionalism and be customer service driven and flexible in attitude.
- Must be detail oriented.
- Capable of working independently with little supervision as well as serve as a productive team member.
- Strong interpersonal, diplomacy, communication and listening skills.
- Strong organizational and prioritization skills.
- Strong computer skills including Microsoft Office products; specifically, Word, Excel, Visio and PowerPoint.
- Must have a passion for excellent customer service and commitment to exceptional quality.
Preferred Qualifications
- Prior experience in a higher education setting.
Special Instructions
Deadline
Open Until Filled
Date Posted
11/01/2023
EEO Statement
Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty, administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.
Salary/Salary Range
$58,500
Additional Information
Hofstra University provides the above salary* as a good faith estimate of the starting pay range which considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and education. In addition to the salary offered, we offer a collegial and inclusive culture, and a benefits program which includes generous paid time off, paid holidays, tuition remission for employees and eligible dependents, and a retirement plan with University contributions.
- Salary ranges indicated for positions covered under a Collective Bargaining Agreement are in accordance with the CBA
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