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Registrar's Office Assistant

Alamance Community College

Job Description

Example of Duties

 

  • Provide excellent customer service in the Registrar’s Office.
  • Greet and assist customers in an efficient, friendly, and helpful manner.
  • Process incoming and outgoing records documents.
  • Assist students, prospective students, faculty, administrators, and campus visitors with records-related functions.
  • Answer and manage incoming calls and voicemails for the Registrar’s Office.
  • Problem solve errors with student records and determine the appropriate resolutions.
  • Collaborate with other campus offices as necessary to assist students.
  • Scan records documents using document imaging software.
  • Assist the Registrar/Assistant Registrar with record keeping duties as needed.
  • Ensure correctness of student records throughout the year.
  • Serve on college standing committees and assist with ad-hoc assignments as needed.
  • Assist with the college’s enrollment management initiatives.
  • Provide assistance to the Admissions Office as needed. 
  • Perform other duties as assigned.

 

Typical Qualifications

Required: High School Diploma; Excellent soft skills including strong interpersonal skills, a cheerful and enthusiastic personality, and a high level of flexibility, adaptability, cooperation and initiative; Attention to detail/accuracy; Excellent communication, organizational and customer service skills; Strong work ethic essential.  Excellent computer skills including Microsoft Office, experience with databases, and proficiency in keyboarding and data entry. Must have the ability to multi-task and work as part of a team.  Experience in a fast-paced office environment.
 
Preferred:  A.A.S. degree in Business Administration or related area; Experience working in a community college setting; Bilingual in Spanish.

Supplemental Information

An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest, transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application. 

For non-faculty positions, all relevant full- and part-time work experience related to the position should be included on the application, including start and end dates.  

 

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