How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

The Office of Enrollment Management (OEM) seeks a customer-focused professional with experience working on fast-paced environments to support our human resources team. Exercising a high level of initiative, organizational skills and customer service with an ability to handle a variety of tasks with accuracy are key characteristics of a successful candidate. This position reports to the Human Resources Director.

Reporting to the Provost and Executive Vice President for Academic Affairs, the Office of Enrollment (OEM) division provides campus-wide leadership in executing the strategic recruitment, admission, enrollment, new student programs, records management and student financial support functions for the university. 

Responsibilities*

• Provides administrative support such as scheduling interviews using video-conference tools and assists with onboarding tasks. Schedule orientation sessions.

• Processes student and non-student temporary appointment hires, terminations and other HR transactions during peak times, and adds appropriate approvers.

• Assists the HR team with offboarding tasks. Notifies appropriate internal partners with departure information and provides the termination checklist to the departing employee in a timely manner. Schedules exit interviews.

• Provides administrative support to the OEM HR team including but not limited to event coordination and committee support. 

• Serves as host and supports coordination for in-person and virtual meetings. 

• Assists with other projects and tasks as assigned

Required Qualifications*

• High school diploma.

• Considerable customer service experience and demonstrated knowledge in appropriately handling confidential and sensitive information.

• Progressively responsible professional experience and strong attention to detail.

• Working knowledge of Zoom or other video conferencing tools.

• Possesses a flexible, customer service oriented, problem-solving attitude and a willingness to work successfully in a team environment.

• Excellent verbal and written communication skills.

• Excellent computer skills with a strong knowledge of Microsoft Office products and Google applications.

• Ability to work effectively with diverse work styles and with individuals from diverse backgrounds.

• Ability to exercise good judgment in handling complex, confidential matters.

Desired Qualifications*

• Bachelor’s degree. 

• Previous experience working in an academic or student services environment. 

• Prior experience working in human resources and/or providing HR support.

• Experience with University of Michigan HR and Financial policies and procedures.

Additional Information

Office hours are M-F, 8 a.m. to 5 p.m. Some flexibility available, requesting 20-30 hours/week (up to 40 hours).

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.