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Human Resources Coordinator II

University of Central Florida

Job Description

Unleash YOUR Potential With Us

As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems. No matter what your role is, when you join Knight Nation, you’ll play an integral role in pushing us forward to become among the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We’re seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.

College of Health Professions and Sciences & College of Nursing

The UCF College of Nursing has been a leader in nursing education for more than 40 years and is doing MORE to ensure a healthier future for all. With a new, permanent home at UCF’s Academic Health Sciences Center, the College of Nursing will have more space to prepare more Knight nurses with academic excellence and more opportunity to impact more lives with innovative, interdisciplinary research. We are ready to unleash the potential of our faculty, staff, alumni and students.

UCF’s new College of Health Professions and Sciences (CHPS) is home to nationally recognized programs focused on health and wellness ? and a respected faculty dedicated to teaching innovations and research partnerships. The college offers accredited programs in athletic coaching, athletic training, communication sciences and disorders, physical therapy, and social work. CHPS also offers one of UCF’s largest majors, health sciences, as well as popular programs in sport and exercise science within the field of kinesiology. Through course work, field experience and interprofessional education, our students develop high-demand skills in healthcare and cultural competency for work with diverse populations.

The Opportunity:

The Human Resources Coordinator II operates within one of several HR Business Centers embedded within colleges and divisions across the university. The position provides direct HR support for managers and employees in delivering HR services using a working knowledge of all applicable policies and procedures and leveraging Workday to complete transactions. Additionally, the HR Coordinator fields questions on HR practices and strategies and/or escalates to HR Partner or HR Director. The position also provides broad Workday expertise and process support. HR Coordinators may support all employee types, or have a more dedicated focus for supporting staff, faculty, students, temporaries, grad assistants or postdocs.


  • Provide first point of HR customer service for creating and managing positions, recruiting and hiring, managing, and tracking employment changes, processing pay changes, coordinating timekeeping, and managing appointments.

  • Connect employees with appropriate departments for other services as needed.

  • Maintain working knowledge of all applicable policies and procedures and ensure process compliance with applicable rules, regulations, and policies.

  • Advise managers and employees on HR policies and procedures.

  • Escalate complex HR issues to HR Partner or HR Director.

  • Process HR transactions in Workday by reviewing and approving manager-initiated processes or initiating processes on behalf of the manager.

  • Maintain data integrity by reviewing processes for accuracy.

  • Initiate and approve employee job changes in Workday (hires, transfers, promotions, renewals, compensation changes, one-time payments, etc.).

  • Collaborate with HR Partners and Directors to provide HR related trainings to employees and managers within the college or division.

  • Oversee local onboarding and offboarding.

  • Support managers and employees with timekeeping processes and time audits.

  • Conduct annual performance management tracking.

  • Assist in coordinating annual and occasional compliance training.

  • Facilitate the faculty recruitment process as needed, including working with search committees, processing actions in Workday and providing information and/or status updates to department chairs/school directors.

  • Work with faculty and post-award support staff to facilitate the postdoctoral scholar hiring process, aiding with processes such as posting postdoctoral scholar requisitions, conducting first pass of candidates, providing information and/or status updates to faculty hiring managers, and processing actions in Workday.

  • Manage all academic appointments (including administrative and named positions) in Workday.

  • Support associate deans, chairs, and directors in various HR administrative tasks associated with division and department management – such as personnel file upkeep.

  • Process and support additional aspects of faculty employment, such as sabbaticals, paid parental leave, employment of relatives, and the transition to retirement program.

  • Facilitate multiple administrative aspects of the tenure and promotion process.

  • Process and track faculty compensation actions for an area, such as faculty summer salary, administrative salary, administrative discretionary increases, escalating to the college or unit HR or budget director as needed.

  • Support management of multiple administrative systems as necessary including the faculty qualifications management system and faculty activity system.

  • Connect faculty and postdoctoral scholars with appropriate departments for other services as needed.

  • Maintain working knowledge of the UCF-UFF Collective Bargaining Agreement and all applicable HR policies and procedures and advise managers/ chairs and employees on relevant policies and procedures.

  • Ensure process compliance with applicable rules, regulations, and policies.

  • Support managers, chairs, and employees with timekeeping and time audits.

Minimum Qualifications

High School Diploma or Equivalent and 2+ years of relevant experience.

Preferred Qualifications:

  • Bachelor's degree.

  • Related HR Certification.

  • Experience working in higher education.

  • Experience comprehending, interpreting, and appropriately applying the sections of applicable laws, guidelines, regulations, ordinances, and policies.

  • Experience providing HR administration, support, and processing.

  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Working knowledge of human resources rules, regulations, processes and procedures and ability to explain facts, policies, and procedures to others.

  • Knowledge of administrative and office procedures and technology systems and workplace terminology.

  • Ability to work independently and be part of a team environment while developing highly effective and valued professional relationships with peers, colleagues, and cross-functional teams and to conduct oneself in an ethical manner.

  • Desire to genuinely help people and provide solutions.

  • Excellent organizational skills, attention to detail, and ability to keep confidentiality.

  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Ability to use computers and computer systems (including hardware and software) to support, configure, run reports, enter data, or process information.

  • Ability to work with anyone at any level across the institution and maintain a professional, helpful, pleasant interaction.

Additional Application Materials Required:

Cover letter and resume.

Special Instructions to the Applicants:

We welcome a well thought out and brief cover letter describing why this position fits with your career aspirations.

Are Benefits Important to You?

Working at UCF has its perks!  In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers:

  • Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

  • Paid time off, including annual and sick leave and paid holidays

  • Retirement savings options

  • Employee discounts, including tickets to many Orlando attractions

  • Education assistance

  • Flexible work environment

  • And more…For more benefits information, go to UCF Employee Benefits Guide (12-14-21)

Who Are We?

Founded in 1963 to fuel the region’s talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It’s one of the reasons U.S. News & World Report ranks UCF among the nation’s top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.'s., certificates, and more.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Additional Application Materials Required:

-We welcome a well thought out and brief cover letter describing why this position fits with your career aspirations.


College of Health Professions and Sciences and College of Nursing HR Business Center

Work Schedule

Monday through Friday, 8:00 AM - 5:00 PM.

Type of Appointment


Expected Salary

$42,367.00 to Negotiable

Equal Employment Opportunity Statement:

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at  http//www.oie.ucf.edu/documents/PresidentsStatement.pdf.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.

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