Recognized Holidays:

• Contract HCWs will be required to work on federally recognized holidays.
  • New Year's Day, January 1st
  • Martin Luther King's Birthday, 3rd Monday in January
  • President's Day, 3rd Monday in February
  • Memorial Day, Last Monday in May
  • Independence Day, July 4th
  • Labor Day, 1st Monday in September
  • Columbus Day, 2nd Monday in October
  • Veterans Day, November 11th
  • Thanksgiving Day, 4th Thursday in November
  • Christmas Day, December 25th
    • NOTE: Any holidays that are declared by Presidential Executive Order shall be observed in the same manner as the holidays listed above. If the area in which a contract employee is scheduled to work is closed for any reason and the employee is not required to report in, payment will not be made for those hours.

Hours of Performance: The performance hours of the MTF are as follows:

• NHCP - CMA (Pain Clinic) Work Schedule: Services shall be provided in the assigned clinical area Monday through Friday between the hours 0600-1800 for an 8.5, 9, or 10.5 hour shift which include an uncompensated 30 minute or one-hour meal break depending on length of shift. Unless services are required in accordance with this paragraph, in no instance will the HCW exceed 80 hours per 2-week period Duty Hours: 0600 - 1800
• On-Call Hours: N/A
• Overage Hours: N/A NMCSD - CMA

Labor Category: Certified Medical Assistant Minimum

Qualifications:

• Degree: Certificate.

• Education: Graduate from a medical assistant training program accredited by Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) of the American Medical Technologists or a formal medical services training program of the United States Armed Forces.

• Certification: Certified Medical Assistant Only: Current certification as a medical assistant by the American Association of Medical Assistants or Current registration by the American Medical Technologists or other formal program as specified in Task Order

• Experience:

  • One year of experience as a Medical Assistant after graduation.

  • CMA- NHCP Pain Clinic

  • Possess a minimum of six months of experience as a Medical Assistant after graduation

Core Duties:

• Prepare examination rooms prior to patient's arrival.

• Assist with patient check-ins, admissions, discharges, and transfers as directed.

• Check patient's vital signs, to include temperature, respiration, pulse, weight, blood pressure, and pulse oximeter reading.

• Obtain and document patient's current medical history, drug history, chief complaints, allergies, and vital signs on the correct form.

• Perform diagnostic procedures when ordered.

• Maintain examination room stock levels and perform routine maintenance of examination rooms.

• Complete lab and x-ray requisitions in accordance with clinic policies.

• Enter demographic data into the computer upon patient check-in; enter diagnosis and departing time when patient is released.

5.5.3.1. General Duties: Contractor personnel shall perform a full range of duties consistent with their labor category, education, training, experience, clinical privileges (as applicable), and assigned position. General duties that apply to all personnel or across certain labor categories are given below. 5.5.3.1.1. Maintain a level of productivity comparable with that of other individuals performing similar services.

• 5.5.3.1.2. Participate in peer review and performance improvement activities.

• 5.5.3.1.3. Practice aseptic techniques as necessary. Comply with infection control guidelines to include the proper handling, storage, and disposal of infectious wastes, and the use of universal precautions to prevent the spread of infection.

• 5.5.3.1.4. Function with an awareness and application of safety procedures.

• 5.5.3.1.5. Perform efficiently in emergency patient situations following established protocols, remaining calm, informing appropriate persons, and documenting events. Anticipate potential problems/emergencies and make appropriate interventions. Notify supervisor, director, or other designated person regarding problems that the HCW is unable to manage.

• 5.5.3.1.6. Apply an awareness of legal issues in all aspects of patient care and strive to manage situations in a reduced risk manner.

• 5.5.3.1.7. Participate in the implementation of the Family Advocacy Program as directed. Participation shall include, but not be limited to, appropriate medical examination, documentation, and reporting.

• 5.5.3.1.8. Exercise awareness and sensitivity to patient/significant others' rights, as identified within the MTF.

• 5.5.3.1.9. Maintain an awareness of responsibility and accountability for own professional practice.

• 5.5.3.1.10. Participate in continuing education to meet own professional growth.

• 5.5.3.1.11. Attend and/or comply with all annual training classes required by the Command, to include but not limited to online annual training provided by the MTF: disaster training, infection control, Sexual Harassment, Bloodborne Pathogens, Fire and Safety, Chemical, Biological, Radiological, Nuclear and Explosives (CBRNE), and all other required training.

• 5.5.3.1.12. Actively participate in the command's Performance Improvement Program. Participate in meetings to review and evaluate the care provided to patients, identify opportunities to improve the care delivered, and recommend corrective action when problems exist.

• 5.5.3.1.13. Participate in the provision of in-service training to clinic staff members. Provide training and/or direction as applicable to supporting government personnel (e.g., hospital corpsmen, students, etc.).

• 5.5.3.1.14. Attend and participate in various meetings as directed.

• 5.5.3.1.15. Perform timely, accurate, and concise documentation of patient care.

• 5.5.3.1.16. Operate and manipulate automated systems such as CHCS, AHLTA, ADS, Essentris, MHS Genesis and Clinical Information System (CIS), participate in clinical staff Performance Improvement (PI) and Risk Management (RM) functions, as prescribed by the Commander. Maintain DOD email account as directed. The HCW shall be responsive to all email and voicemail communications.

• 5.5.3.1.17. Exercise appropriate delegation of tasks and duties in the direction and coordination of health care team members, patient care, and clinic activities.

• 5.5.3.1.18. Maintain documentation of all treatment provided in accordance with clinic directives and prepare such records and reports as may be required. All records and reports must be legible. Abbreviations must be only those listed in local instructions.

Overview

Jackson Healthcare Government Services is an innovator in the delivery of healthcare workforce solutions across the nation, leading the way as a comprehensive healthcare professional and support staffing, technology and program management partner to federal, state and municipal government agencies of all types and sizes.

EEO Statement

Jackson Healthcare is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.