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Digital Content Manager

Job Description

Digital Content Manager

Alumni Relations, Lincoln Center

Fordham University

Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.

  • Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.
  • We offer tuition remission for employees and their dependents.
  • A generous immediate employer match towards a 403(b) retirement plan.
  • As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
  • As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.
  • University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

Position Summary

The Digital Content Manager reports to the Senior Director of Strategic Initiatives in the Office of Alumni Relations, Development and University Relations (DAUR).

The Development and University Relations (DAUR) at Fordham is comprised of many talented and high performing individuals who work across a range of functions from our leadership, to fundraising, marketing and communications, analytics, alumni relations, athletics, special events, stewardship, gifts processing, and WFUV. The division serves the entire University in a variety of different capacities. We are a team of 141 full-time employees.

Essential Functions

  • Serves as the manager of social media platforms and digital marketing initiatives across platforms of the Office of Alumni Relations, helping bring awareness to the University and the diverse stakeholder network around the globe.
  • Works with the Senior Director of Strategic Initiatives and colleagues from across the University on identifying, planning, and executing effective content and strategies to engage our alumni, parents, and friends.
  • Responsible for daily digital content activities, including managing editorial calendar and posting content, monitoring and engaging with the online community, website and email content management, and collaborating with colleagues on marketing initiatives of the office of Alumni Relations.
  • Tracks the performance of digital content including social media, email, and website.
  • Attends events and conferences as a representative of Fordham.
  • Occasional weekend and evening work, with some travel.
  • Performs other duties as assigned.

Required Qualifications

  • High School Diploma or equivalent.
  • Minimum of one year experience working with social media and digital platforms.
  • Understanding of the social media space; knowledge of current trends and best practices for digital platforms and content.
  • Proficiency in social media platforms and tools (Instagram, Facebook, LinkedIn, Twitter, Hootsuite).
  • Able to create engaging content that aligns with strategic goals, voice, and brand look and feel.
  • Able to communicate clearly and professionally in writing and verbally; a strong writer with proven copywriting ability for online platforms.
  • Highly attentive to detail and demonstrates excellent interpersonal and organizational skills.
  • Thrives in a fast-paced, collaborative environment; flexible approach to working with multiple stakeholders.
  • Willingness to learn new tools/applications as needed.
  • Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Preferred Qualifications

  • Bachelor’s degree.
  • Experience working in a large institution and with cross-functional teams.
  • Experience working with metrics and analytics.
  • Experience working with email marketing platforms (ex: MailChimp) and project management tools (ex: Basecamp).
  • Proficiency in Google Suite and comfort in adopting new digital tools.
  • Experience with CRM software and content management systems.
  • Knowledge of Canva, Adobe Cloud or similar tools & techniques.
  • Highly creative with experience in devising digital content that engages, informs, and motivates diverse audience.

FLSA CATEGORY: Exempt

START DATE: ASAP

APPLY HERE: https://careers.fordham.edu/postings/3541

ABOUT FORDHAM

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer – Veterans/Disabled and other protected categories

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