Position Details

Position Information

Recruitment/Posting Title	Program Coordinator II
Job Category	Staff & Executive - Administrative & Support
Department	RBS - Undergraduate Nwk
Overview
Posting Summary	Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Program Coordinator II. Reporting to the Assistant Deans of the Rutgers Business School, Undergraduate – Newark (RBS-Newark) program. The position is primarily responsible for overseeing the front desk operations for the RBS-Newark Student Services Office. This position is responsible for and not limited to the following key duties. Answering and addressing common concerns and questions for students and visitors who enter the office (triage) Provides referrals and direct questions to appropriate offices/individuals, answering the office’s phone line, replying to inquiries that come to the general office email account Assists with providing content and information for the office’s online chatbot and ensuring the program’s website stays up-to-date and accurate Manages the program’s social media accounts Provides high-level administrative support to the Assistant Deans, Student Counselors, and the other Program Coordinators by assisting with the coordination and administration of various tasks and projects as directed, and specifically the RBS Student Ambassadors Executes other duties as assigned throughout the year demonstrating the capability to learn new information, understand it and use that information to effectively create positive change. Due to the nature of this position and its open location, this person must maintain an organized and confidential area. This position requires occasional evening and weekend hours, and occasional travel to New Brunswick
Position Status	Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
FLSA	Nonexempt
Grade	03
Position Salary
Annual Minimum Salary	44831.000
Annual Mid Range Salary	55743.000
Annual Maximum Salary	66655.000
Standard Hours	37.50
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview . Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
COVID-19 Immunization Requirement	Under Policy 60.1.35 , Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Prospective employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster within two weeks (14 calendar days) of eligibility . Based on current guidance, individuals are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of any COVID-19 vaccine authorized or approved for use in the United States by the United States Food and Drug Administration (FDA) and recommended by the Advisory Committee on Immunization Practices (ACIP) of the Centers for Disease Control and Prevention (CDC). Eligibility for a booster against COVID-19 varies and is explained on the University’s web site located at https://coronavirus.rutgers.edu/covid-19-vaccine . Failure to provide proof of primary vaccination and booster will result in rescission of a prospective employee’s offer of employment and/or disciplinary action up to and including termination.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Requires a bachelor’s degree or an equivalent combination of education and/or experience demonstrating knowledge and understanding of office administration, organization, and coordination.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Requires strong customer service and communication skills, along with proficient computer literacy, specifically Microsoft Excel, Word, PowerPoint, mail merge, and website content editing Must be able to manage multiple tasks with frequent interruptions as the position is located in a high-volume foot-traffic area
Preferred Qualifications	Excellent customer service experience is preferred, ideally in a student/academic service and/or in a higher educational institution
Equipment Utilized	Micrsoft Office Suite: Word (for standard word processing,) PowerPoint (for presentations,) Access (for data management,) and Excel (for report production.) University audit program (Degree Navigator), a large number of documents (PDF and DOC) utilized both by us and the SAS-N Dean’s Office, and New Jersey Transfer
Physical Demands and Work Environment	Requires occasional evening and weekend hours, and occasional travel to New Brunswick
Special Conditions

Posting Details

Posting Number	22ST2324
Posting Open Date	07/20/2022
Special Instructions to Applicants
Regional Campus	Rutgers University-Newark
Home Location Campus	Rutgers University-Newark
City
State
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Infection Control and Safety

This position is subject to all Rutgers University policies, including TB surveillance and other infection control and safety policies. Please review the Tuberculosis Surveillance Policy for additional information.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement