Job Description

The AIFS Foundation’s Academic Year in America (AYA) program brings international teens from around the world to the U.S. to live with a volunteer host family and attend high school each year. The role of the of Regional Program Coordinator with AYA is to place students with qualified host families and provide ongoing support for students throughout the program. The Regional Program Coordinator will work with a specific territory of field staff to reach goals

Job Responsibilities:

• Virtually develop and oversee a designated territory to meet a student placement quota. Place students with quality host families by specified weekly and monthly deadlines ensuring that host families and schools are compliant with program regulations
• Provide support to students and host families in conjunction with the field staff; ensure that field staff are providing proactive and exemplary support to students and host families as well as adhering to program guidelines
• Manage administrative duties including school calls, lead follow up, documentation for school enrollment and routine customer service calls and outreach calls to host families, Local Coordinators and schools
• Ensure that all program databases are updated and accurate
• Late nights and evening hours during peak season.

We are looking for someone with:

• Exceptional customer service and communication skills
• A college degree
• Excellent verbal and written communication skills
• The ability to problem solve through direct communication
• Sound judgment and a proactive attitude
• Self-motivated, self-starter who is able to work independently as well as in a team

Work Environment

This job currently operates in a hybrid work environment combining work from a home office and work in a professional office environment in Stamford, Connecticut each week. The weekday is Monday through Friday.

Why the AIFS Foundation is right for you:

• We are proud to offer fantastic vision, dental, and medical/prescription insurance. In addition we provide all employees and their family members free access to confidential professional counseling and support services.
• We provide retirement savings options through Fidelity Investments.
• We offer paid recognized federal holidays and three (3) floating holidays meant to be used for religious or cultural holidays, birthday, or to celebrate any other tradition with family and friends in addition to up to fifteen (15) days of vacation time.
• We encourage employees and their family members to participate in our programs and offer program discounts for all Full-time employees.
• We encourage employees to fulfill civic responsibilities by participating in elections and will grant up to two (2) hours of paid time off to vote.
• We provide full-time employees with up to twelve (12) weeks of paid parental leave after one (1) year of service to employees following the birth of an employee’s child or the placement of a child with an employee in connection with adoption or foster care per twenty-four (24) month period.

Academic Year in America is a program of the not-for-profit AIFS Foundation. AYA is a leader in the field and has brought over 37,000 international students to the U.S. to live with volunteer host families across the U.S. over the past 40 years.

Become one of our team and help us to Bring the World Together!

We were named one of the top places to work in Connecticut in 2011, 2015, and in 2018.

Learn more about AIFS HERE || Learn more about working for us HERE

Learn more about the AIFS Foundation HERE

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