EMPLOYMENT DATE: Until Filled

It is the intent of the basic job requirements, duties, and responsibilities that these minimum requirements should therefore, be referred to as a guide for, rather than a limitation to the services required.

JOB DESCRIPTION:

The position will report to the Director of Student Financial Aid for job responsibilities and other College related activities as outlined in the Policies and Procedures Manual. Essential duties include but are not limited to the following:

• Responsible for reviewing student financial aid applications and preparing student files for approval of federal and state financial aid resources to eligible students in accordance with all federal and state rules and regulations;
• Advise prospective students, continuing students, and parents regarding financial aid application procedures, eligibility requirements, college policies, and availability of federal and state financial aid;
• Understand and explain the different types of financial aid and the eligibility requirements;
• Review distribution of all assigned downloaded ISIR’s (Institutional Student Information Records) received from the US Dept. of Education on a daily basis. Review files selected for Verification. Record documents requested and received in the campus database. Generate and send letter to each student informing them of the documents received and required and any aid awarded;
• Assist in awarding endowed and third party scholarships, exemption waivers, dual credit awards, and other federal and state grants;
• Determine eligibility of federal and state work-study applicants. Award work-study funds to students hired into positions;
• Monitor and reconcile fund expenditures for all federal, state and institutional financial aid and scholarship programs on an ongoing basis;
• Resolve conflicting data, verify accuracy of information submitted, and maintain a detailed audit trail;
• Exercise professional judgment in special circumstances when the student aid application may not accurately reflect a family’s current situation;
• Assist in presenting financial aid seminars and workshops to students, prospective students, parents, and the community;
• Maintain office policies, procedures, and process workflow. Maintain confidentiality of sensitive information and documents;
• Participate in local and regional trainings, and maintain current knowledge of legislative changes and trends in the effective administration of financial aid;
• Provide appropriate customer service to students, staff, and other visitors to the college. Coordinate with other offices on campus to facilitate student services; and
• Participate in the Financial Aid Appeal Process by using professional judgment.

CONTRACT & SALARY:

$15.00 per hour, in addition to excellent employee benefits. Proof of identity and eligibility to work in the United States must be verified for the successful candidate.

SCHEDULE:

A letter of interest, completed application form, a resume, and college transcripts are required for an applicant to be considered. Please visit the Angelina College portal at https://myac.angelina.edu/ICS/AC_Employment/ to apply. Screening of qualified applicants will begin and continue until the position is filled. This is a security sensitive position and an appropriate background investigation will be made on applicants being strongly considered for the position.

Angelina College is a great place to work and Lufkin is a great place to live! From the arts to the outdoors, Lufkin offers a wide variety of entertainment activities. We have many parks and our residents enjoy spending time walking and biking on the beautiful Azalea Trail. Golfers have a choice of four different courses. Lake Sam Rayburn provides opportunities for fishing and boating. Families often enjoy spending a day at Ellen Trout Zoo. For those who prefer shopping and dining, Lufkin has a wide variety of shops and restaurants offering everything from antiques to clothing and home-style cooking to fine dining. Our downtown area offers quaint boutiques and is the scene of many community events. Spending a day at a museum doesn’t require a long drive to the big city. Lufkin is home to the Museum of East Texas, the Texas Forestry Museum, and the Naranjo Natural History Museum. The arts come alive with organizations like Angelina Arts Alliance, which hosts the performing arts from around the world.

With all that it offers in recreation and entertainment, Lufkin really is a great place to live.

Angelina College is a comprehensive community college of 5,200 students located in Lufkin, Angelina County, Texas, and serving twelve counties of East Texas. Lufkin is a city of 38,000 people, situated about 120 miles northeast of Houston, 112 miles southwest of Shreveport, Louisiana, and 165 miles southeast of Dallas.

Angelina College reserves the right to extend search or not offer position advertised.

ANGELINA COLLEGE IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER COMMITTED TO DIVERSITY

QUALIFICATIONS:

Required:

• Associate’s degree in a related field from a regionally accredited institution.
• One (1) year customer service experience in a business or educational setting.

Preferred:

• Bachelor’s degree in a related field from a regionally accredited institution.
• Excellent oral, interpersonal, and written skills.
• Public speaking skills and experience delivering presentations to large and small groups as well as to individuals.

Special Demands:

• Physical Demands

• • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

• Work Environment

• • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually moderate.

Expectations:

• Must possess the ability to interact with a diverse student population.
• Must possess the ability to promote a positive work environment among colleagues.
• Demonstrated ability to work with people from diverse cultures and experiences.
• Solid critical thinking skills to understand student and staff issues.
• Excellent listening and questioning skills.
• Ability to gather facts and to analyze situations objectively, accurately, and in an organized fashion.
• Problem-solving capability.
• Capacity for prioritizing conflicting demands.
• Attentive to deadlines.
• Ability to collaborate effectively with various departments and cross-functional teams.
• Positive attitude and ability to plan and adapt to change.