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Director Counseling Center

Job Description


Position Details
Position Information
Position Title Director Counseling Center
Department Counseling Center
FTE 1.0
FLSA Exempt
Job Type Full-Time
Job EEO Category Executive/Administrative/Managerial
UNC Background
The Division of Student Affairs and Enrollment Services (SAES) at the University of Northern Colorado is active, intentional, and forward thinking in its approach to working with students while promoting social mobility. Diversity, equity, inclusion, and justice are embedded in our work.
SAES is committed to supporting students in their personal and academic success. To help students to thrive, SAES provides resources, tools, and opportunities to create a student experience focused on learning, by creating a powerful sense of belonging and campus connection; promoting diverse, equitable, and inclusive environments; developing career readiness; supporting student well-being; and getting involved, giving back, and developing leadership talent. This is a transformational opportunity for a talented, ambitious leader to join a young division in the next stage of development and integration with the whole University — work that has immense potential to have a positive and far-reaching impact on the University and its students.
Student Affairs Guiding Principles
Vision

We will be a division that is unwavering in our creation of meaningful opportunities for student learning and development. We will be responsive to emerging student needs, while continuing to invest in staff so they can create a safe, engaged, holistically well, and innovative campus community.
Mission
We believe that every student has a right to full and equal participation in the university community. We identify and collaboratively eliminate institutional barriers to success and cultivate a student-centered co-curricular experience. We intentionally educate our students on self-awareness, well-being, equity, career readiness, and interpersonal engagement. We seek to understand who our students are and who they want to become. We shape supportive environments for students to grow and belong as they navigate higher education and beyond.
Our vision takes shape in the form of five elements that serve as our foundation over the next ten years in support of and service to our students, faculty, staff, alumni, and community.
  • Students First: We exist to transform the lives of our students. We focus on all aspects of their success by making intentional decisions to meet their needs and the needs of our community.
  • Empower Inclusivity: The diversity within our university and state is a distinct advantage that we celebrate and nurture. We ensure learning occurs through meaningful discussion of shared and different experiences, viewpoints, and ideas.
  • Enhance & Invest: The success of students relies on a healthy and strong team. We provide our staff and faculty with the support they need to succeed as professionals, educators, and in life. We foster an environment where their individual well-being and sense of belonging are vital to our collective success.
  • Innovate & Create: Learning occurs through critical inquiry, discovery, and creation. We leverage technology and capitalize on opportunities to innovate and improve instruction. We anticipate and address societal needs by transforming the campus into a creative laboratory that asks questions, solves problems, and shapes Colorado’s future.
  • Connect & Celebrate: Strong community connections provide authentic learning experiences and reciprocal partnerships and collaborations. We set the standard for how engaged universities enrich the lives of those on campus, throughout Colorado, and beyond.


Opportunities and Expectations for Leadership
The Director of Counseling Center will bring energy, vision, entrepreneurial thinking, and coherence to the Department of Student Affairs. The Director will support a talented and committed staff who are deeply engaged in the work of the division as a learning organization with a curricular emphasis on learning outcomes. The student affairs staff works hard to enhance the student experience, support academic success, and elevate the profile of the student experience at UNC. The Director will possess the intellectual vision and motivation necessary to lead as a member of a senior member of the Student Affairs leadership team committed to its guiding principles. This ambitious agenda requires that the student affairs leader be a person of stature and experience in the field with an ardent desire to join and fully engage in the strategic priorities of the University.
This is an opportunity for a talented, ambitious leader to transform an institution by taking a newly-developed department to the next stage of progression and integration with the whole university—work that has the enormous potential to have a positive, transformational impact on the University and its students.
Position Overview and Responsibilities
This position exists to provide responsible administration and management of the Counseling Center, the Assault Survivors Advocacy Program (ASAP), and the Employee Assistance Program (EAP) at the University of Northern Colorado. Development and on- going review of all three programs, supervision of staff for management and clinical issues, development of operating budgets and facility management of the center are all required responsibilities. The Director shall also provide direct services to students and employees, as well as outreach and educational support to the UNC community on issues related to college life and demands. The Director ensures that student growth, learning, development, and success are integrated into the strategic plan of the Center. In accordance with UNC policies and law, the Director must create and maintain educational and work environments for students, faculty, staff, administrators, designated clients, and other constituents that are welcoming, accessible, inclusive, equitable, and free from bias or harassment. Finally, the Director serves as liaison between the UNC Counseling Center and multiple campus and community constituencies.
This position requires a high degree of original thinking, problem solving, and independent functioning, providing a perspective that enables complex problems to be solved to ensure quality outcomes, service, safety, reduction of risk and compliance with federal and state regulations are given precedence. Internal and external directives, including but not limited to institutional, state, and federal statutes and standards influence decision making. This position must be able to respond accurately and in a timely manner to crisis and emergencies. This position will evaluate and oversee policy and process creation within the Counseling Center.
About University of Northern Colorado Overview
Founded in 1889 and tucked between the Rocky Mountains and Colorado’s stunning high plains, UNC is a public doctoral research university committed to the success of its 11,500 students, with more than 100 undergraduate programs and 120 graduate programs. The University’s just-right size, expert faculty, and tradition of research and hands-on learning gives students exceptional opportunities and a personalized education.
UNC is Colorado’s leader in education. One of the major priorities of the campus is the implementation of the University strategic plan: Rowing not Drifting 2030 guides our direction and aspirations for the next decade.
A diverse and inclusive state university located in Greeley, Colorado, UNC is preparing for its designation as a Hispanic Serving Institution (HSI) and is committed to instilling passion in its students that will lead them to greater community engagement, fulfilling careers, and meaningful lives. This commitment has been a driving force as the University has expanded academic offerings and advanced new experiential learning opportunities.
Students
There is no typical UNC student. UNC prides itself on being a university where students do not have to conform to belong. Whatever their unique talents may be, UNC helps students reach their fullest potential. The University prepares students not only to have successful careers but also to lead fulfilling lives, engage in intelligent public discourse, participate in government, and thrive in a changing, global world.
UNC has a long history of serving students who are often underrepresented at research universities. More than one-third of UNC undergraduates are the first in their family to go to college and more than one quarter are eligible for federal need-based financial aid. Of all UNC students, 30% identify as students of color.
UNC is the first-choice college for 70% of its incoming first-year students and the second choice for 23%. Their motivations for attending college are both pragmatic and intellectual. Ninety percent say that getting training for a specific career was important in their decision to attend college, and 89% say learning about things that interest them was particularly important.
Academic Programs
UNC strives to cultivate the unique potential of each of its students and is positioned to advance knowledge through discovery because of its size, faculty members’ close connections with their students, and tradition of research and hands-on learning. By immersing students in innovative teaching and research methods in the classroom and in the field, UNC provides its students with an exceptional educational experience. UNC’s talented and dedicated faculty are housed in the University’s five colleges:
  • Education and Behavioral Sciences
  • Humanities and Social Sciences
  • Kenneth W. Monfort College of Business
  • Natural and Health Sciences
  • Performing and Visual Arts

Acclaimed for its expertise in education, business, health sciences, and performing arts, UNC offers more than one hundred undergraduate programs and 120 graduate programs in a broad array of academic disciplines on campus, off campus, and online. Undergraduate students’ study in a liberal arts tradition that supports them in exploring broadly, making connections, thinking critically, and using what they learn to make a difference in the world around them. More than 40% of UNC undergraduates earn a degree in the Natural and Health Sciences or the Humanities and Social Sciences. Graduate students work closely with faculty mentors whose expert guidance supports them in attaining professional competency. Over 60% of UNC graduate students earn a degree in Education and Behavioral Sciences and more than 20% earn a degree in the Natural and Health Sciences.
UNC also offers more than sixty extended campus programs throughout the state and online, meeting an increasing demand among adult learners and working students in industry-relevant disciplines. Of UNC’s 120 graduate programs, almost half are taught at satellite locations or online.
Physical Demands
This position requires daily use of a computer for work and online meetings. The position
requires resilience, a high energy level, the ability to manage stress and multi-task. Frequently, there is a need to be available during non-traditional office hours.
Job Summary
This position exists to provide responsible administration and management of the Counseling Center, the Assault Survivors Advocacy Program (ASAP), and the Employee Assistance Program (EAP) at the University of Northern Colorado. Development and on-going review of all three programs, supervision of staff for management and clinical issues, development of operating budgets and facility management of the center are all required responsibilities.
The Director shall also provide direct services to students and employees, as well as outreach and educational support to the UNC community on issues related to college life and demands. The Director ensures that student growth, learning, development, and success are integrated into the strategic plan of the Center. In accordance with UNC policies and law, the Director must create and maintain educational and work environments for students, faculty, staff, administrators, designated clients, and other constituents that are welcoming, accessible, inclusive, equitable, and free from bias or harassment. Finally, the Director serves as liaison between the UNC Counseling Center and multiple campus and community constituencies.
Duties and Responsibilities

Leadership and Vision – 50%
  • Develop and implement strategic vision and plans for: Counseling Center including an Association of Psychology Postdoctoral and Internship Center (APPIC)/American Psychological Association (APA) Training program, Assault Survivors Advocacy Program (ASAP) along with its crisis line, and Employee Assistance Program (EAP) that is in alignment with the Department of Student Affairs strategic plan and UNC’s vision and strategic plan.
  • Regularly develop, review, evaluate, and revise the goals of the Counseling Center.
  • Expand plans for scholarship, leadership, and service to the University and the profession.
  • Develop and implement policies and procedures for counseling, mental health care services, and advocacy for the UNC community. Maintain awareness of current mental health statutes; Title IV; American Psychological Association; and research, publications, and best practices in mental health.
  • Participate in campus-wide policy formation and program development.
  • Lead the department to advocate for diversity, equity, and inclusion within the University. Enact culturally responsive, inclusive, respectful, and equitable practices in the provision of services.
  • Develop annual assessment plan; conduct 5-year program review to evaluate and improve office using Council for the Advancement of Standards in Higher Education (CAS). Provide evidence on the degree to which student success outcomes are achieved. Implement assessment in a culturally responsive, inclusive, and equitable manner.
  • Maintain and review Counseling Center Services through annual self-report to supervisor and 5- year accreditation review with the International Accreditation of Counseling Services (IACS).
  • Oversee and develop systems that support the Assistant Director/Training Director in achieving and maintaining Accreditation from the American Psychological Association (APA) for the Center’s Doctoral Internship Program. Forecast and allocate fiscal, human, capital, and technological resources to align with strategic vision; to provide excellent service; and to conduct effective outreach programming.
  • Support student progression and timely completion of educational goals; help identify and advocate for the removal of barriers to student retention.

Staff Supervision-Communication – 20%
  • Hire, train, supervise, provide consultation, and feedback to, and evaluate staff including full-time clinical staff, full-time program staff, administrative support staff, Graduate Assistants, clinical practicum students, and student advocates and interns.
  • Responsible for the supervision of staff in their delivery of student support services for psychological counseling, individual and group therapy, crisis intervention, and consultation and outreach activities for educational and preventive programing.
  • Ensure staffing model is efficient and effectively serves students.
  • Foster staff utilization of office-wide and university-wide values in decision-making and interactions with others.
  • Development and implementation of counseling support programs and methods of assessment to enhance student retention and academic success, collecting relevant data on goals, outcomes, and objectives.
  • Develop plans for ongoing professional training on cultural competence and workplace inclusion.
  • Maintain a counseling workload, current license, and provide direct services to students.
  • Supervise Assistant Director/Training Director that oversees the training of Graduate Assistants and coordinates APA accredited internship program. Collaborate with student service and academic support areas to advance the educational mission of the University to promote student learning, development, and success.

Serve as Campus Liaison – 10%
  • Develop and maintain mutually beneficial relationships with Housing and Residential Education, Athletics, Cultural Centers, Center for Human Enrichment, Disability Support Services, Dean of Students Office, Case Management, UNC Police Department, New Student Orientation, Student Activities, Faculty, and other constituents on campus.
  • Collaborate with campus regarding National College Health Assessment Data.

Budget – 10%
  • Responsible for the efficient and accurate management of financial resources for the center with oversight by the AVPWS.
  • Responsible for budget development and oversight for the operational budget of all areas within the Counseling Center.

General Administration – 10%
  • Participate in SAES and university-wide committees. Other duties as assigned.


The individual in this role must be able to operate well on their own most of the time yet be knowledgeable about seeking supervision and/or input from the Assistant Vice President, University legal counsel, or clinical advice, and, when necessary, from peers at other institutions and national associations. This position not only provides counseling but also provides clinical supervision for the staff of the Counseling Center, ASAP, and EAP. As a result, the individual in this position must have strong clinical skills, the ability to recognize and process ethical dilemmas and a solid function of the Colorado Mental Health statues.
The Director contacts any dissatisfied student who self identifies and discusses concerns and options. The Counseling Center operates under guidelines that specify that students are seen and those diagnoses that are addressable within our restrictions are dealt with, all legal issues regarding confidentiality, mandatory disclosure, record keeping, and working within competency are maintained. Unlicensed therapists are supervised by licensed therapists.
Confidential records and notes are maintained. When needed, releases are obtained. On-going outreach with Residential Education, CHE, DAC, ASAP, CTC, and academic departments is maintained. Programs are developed for delivery to the UNC community at both the request of specific campus populations and at the initiation of the Counseling Center staff.
UNC expects all staff to report concerns related to harm to self/others to support the safety of the Community of Bears. Pursuant to Title IX, the Clery Act, and University policy, this position is required to report information about sexual assault, dating violence, domestic violence, and stalking to the Title IX Coordinator and appropriate law enforcement officials.
The Director is responsible for the efficient and accurate management of financial resources for the center with oversight by the AVPWS and ensures financial responsibility of the unit by preparing the budget and supervising all expenditures.
This position has full responsibility for the supervision of all the administrative staff, classified staff, and student workers in the Counseling Center and EAP. This includes a lead role in hiring, training, coordinating work activities, as well as full responsibility for conducting performance reviews, handling discipline actions, and determining salary increases. Therapists are hired after joint interviews with senior staff and review of resumes and recommendations. Senior Staff train and orient new therapists. The Director is ethically and legally responsible for the professional conduct of all Counseling center employees.
Minimum Qualifications
  • An earned doctoral degree in clinical counseling, agency counseling, social work,
  • Clinical psychology, with completed specialty training in psychiatry, or other related discipline, and be able to be licensed/licensable as a professional licensed counselor in Colorado within 12 months.
  • A seasoned clinician with extensive skills in assessment and time-limited solution focused individual, couples, and group counseling is required.
  • Excellent case management skills, considerable knowledge and experience in consulting/crisis intervention, workshop presentations and training/supervision of professional and administrative staff.
  • Five years full-time experience with a university or college counseling center and at least three years of administrative experience.
  • Excellent counseling and clinical competency knowledge in student development and experience in the delivery of student support programs.
  • Must also possess exceptionally strong oral, written, and interpersonal skills
Preferred Qualifications
  • Seven years of full-time experience with a university or college counseling center and at least five years of administrative experience.
Organizational Location University of Northern Colorado

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