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GRADUATE ACADEMIC ADVISOR - ONLINE PROGRAMS

University of Washington

Job Description


Although open until filled, priority application date is August 2, 2022.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The Department of Civil and Environmental Engineering (CEE) maintains an internationally recognized research program with six research areas, numerous academic programs, and multiple research and testing laboratories spread across five different buildings. Civil and Environmental Engineering continues to be recognized as one of the world's premier programs in our field, with both undergraduate and graduate programs of the department ranking in the top 25 in polls such as US News & World Report, National Research Council, and Gorman Report. The department serves over 700 students annually, and grants bachelors, masters, and PhD degrees. As of June 2022, the department has 46 faculty, 16 postdoctoral scholars, and 48 staff.

Equity is a core value of the Department of Civil and Environmental Engineering. We believe in the power of equity as a way to understand and engage with the world, identify challenges, and deliver informed solutions.

The Department of Civil and Environmental Engineering has an outstanding opportunity for a Graduate Academic Advisor - Online Programs.

The Graduate Academic Advisor - Online Programs (payroll title: Counseling Services Coordinator) reports to the Director of Academic Services and, as part of the student and academic services team, provides a broad range of services to a growing department. Primary focus will be to assist current and prospective students and provide support for the four existing online graduate programs.

DUTIES & RESPONSIBILITIES

Prospective Student Advising and Admissions:
• Advise and counsel prospective graduate students regarding the four online degree programs in CEE. This includes admissions requirements and processes, and University, Graduate School and/or Departmental policies and procedures.
• Work with faculty program directors to coordinate admission review process for each program. Convey admissions decisions to prospective students.
• Support new students after admission through orientation and other onboarding activities.
• Develop and maintain active recruitment plans for each of the online degree programs.
• Lead program information sessions.
• Attend college fairs and other recruitment events, as appropriate.

Current Student Advising:
• Advise new and continuing students on course offerings, selection and/or registration issues via individual meetings, phone, and email conversations.
• Lead information sessions and departmental workshops regarding graduate program policies and procedures.
• Regularly track student progress to degree, including grades and time to degree.  Discuss all progress issues with Director of Academic Services and faculty program directors. Intervene in cases of inadequate degree progress, including administering a warning, probation and drop processes as appropriate.
• Maintain knowledge of best practices for counseling of graduate students, including working with students in distress and student support resources across campus for referral.
• Maintain accurate and up to date student records.
• Communicate regularly with students about job and internship opportunities, leadership and involvement opportunities, and other student activities.

Program Administration:
• Serve as liaison to Continuum College, Graduate School, College of Engineering and other University partners.
• Serve on departmental, college, and university committees as needed.
• Attend staff meetings.
• Coordinate with various advising staff, faculty, and departments to ensure accurate and appropriate course offerings.
• Regularly review departmental time schedule for accuracy and to track all enrollment issues.
• Keep websites, marketing materials and other sources of overall program information accurate and up to date.
• Maintain knowledge of University records and retention policies.
• Maintain accurate and up to date program statistics.

Events:
• In coordination with graduate and undergraduate advisers organize annual and quarterly events such as graduate recruitment visit day, graduation ceremony, orientation and other recurring events.
• Work with program faculty and students to foster student community building initiatives.

Other areas:
• Serve as back-up for daytime on-campus graduate program advisors.

MINIMUM REQUIREMENTS
• Bachelor's Degree in student counseling, teaching, or related field.
• 3 years of experience working with students and project management, or equivalent.
• Strong interpersonal, writing, and public speaking skills, with the ability to present the University in a positive way to prospective and current students.
• Strong communication and organizational skills.
• Experience working with and serving a diverse population.

Equivalent education and/or experience may substitute for minimum requirements.

CONDITIONS OF EMPLOYMENT
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.


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