•  Provides physician information and referrals for care to patients, in a courteous and professional manner utilizing referral service software.
• Reviews and updates registration information for established patients.
• Maintains computer databases.
• Posts payments to billing records and reconciles credit balances.
• Answers routine inquiries with regards to status of patient billing, insurance payments, etc., in person in writing or by telephone while maintaining for patient confidentiality.

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview .
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.

Rutgers University requires all new employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the employee a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment provide proof they have received a booster upon eligibility and upload proof of same. Based on current guidance, individuals are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccine approved or authorized for emergency use in the United States or a vaccine that has been listed for emergency use by the World Health Organization. Eligibility for a booster against COVID-19 varies and is explained on the University’s web site located at https://coronavirus.rutgers.edu/covid-19-vaccine . Failure to provide proof of primary vaccination and booster will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

• Prior experience accessing and retrieving information from a computer database.
• Knowledge of medical terminology.
• Ability to understand and follow oral and written instructions.
• Strong oral and written communications skills.
• Ability to work in a stressful environment while maintaining a professional demeanor and customer service orientation.
• Basic word processing and computer skills.

• At least two (2) years of relevant experience in a physician’s office or other medical office setting.
• Familiarity with billing and collections software.
• Prior experience in billing and collections or other business oriented processes.

• Physical Demands: Standing, sitting, walking, talking or hearing. No special vision requirements. Ability to lift or exert force up to 25 lbs.
• Work Environment: Office environment. Moderate noise.