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Counselor - Online College

Houston Community College

Job Description

The Organization

Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We’re proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.

The Team

Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, and financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

We are currently seeking a Counselor who will advance the institution’s proud tradition of excellence in academics, student life and community service.

The Opportunity

 

You: You’re a top-notch counselor dedicated to helping students resolve challenges so they can focus on getting their educations and achieving their goals.

Your mission: Provide the counseling services needed to assist students in identifying and mitigating obstacles to their academic, career and personal success.

Your work: You’ll do various types of counseling, including career assessment and counseling to undecided majors; counseling of at-risk students and those on disciplinary probation or suspension; and online counseling to out-of-district, out-of-state and distance education students.

We’ll rely on you to review medical documentation and determine appropriate recommendations, as well as to educate and assist faculty and staff with ADA and 504 regulations. You’ll also assist in the development of career exploration resources that will be used in Student Success courses.

Next steps: If you always have the student experience in the forefront of your planning and execution, if you’re a collaborator, an innovator and a person who gets things done, apply today!

Location

Houston is a city with limitless possibilities:

• Third-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.

• 145 languages are spoken here.

• Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.

• Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.

• The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.

• World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation’s top institutions.

• With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.

• Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.

It is the policy of the Houston Community College System to provide equal employment opportunities without regard to race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. Individuals with disabilities, who require special accommodations to interview, should contact the Employment Services Office at (713) 718-8565.

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.

 

SUMMARY
Provide counseling services to assist students identify, mitigate and/or remove barriers that impede their ability to reach their academic, career, and personal goals. Provide personal, academic, career, crisis and disability counseling.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
 
Review medical documentation and determining appropriate accommodations. ADA Counselor will ensure that accommodations are consistent across campus and within legal requirements.
 
The ADA/504 Counselor, in consultation with legal counsel and the HCC Office of Institutional Equity, will make alterations in the protocol or individual accommodation plans as legal decisions/requirements dictate change.
 
Maintain a confidential record of all disability and accommodation issues and the resolution of each.
Educate and assist faculty and staff with ADA and 504 regulations.
 
Make recommendations to review, select, purchase and implement new assistive technology or adaptive equipment for students with disabilities.
 
Serve as a primary planning liaison for HCC programs, policies and procedures relating to HCC’s compliance and the promotion of HCC opportunities for students with disabilities.
 
Ensure that appropriate processes are in place to provide for the prompt and equitable resolution of complaints and inquiries from HCC students regarding discrimination on the basis of disability.
 
Coordinate with the HCC Office of Institutional Equity on student complaints alleging discrimination and non-compliance under the ADA and other applicable federal and state laws regarding discrimination on the basis of disability.
 
Maintain current information regarding state and federal laws and regulations as well as the best practices of other colleges/universities concerning the rights of students with disabilities and ways of providing reasonable accommodations to students with disabilities while maintaining program performance standards.
 
Ensure that HCC-related information is readily available on services, accommodations, policies, and demographics relating to students with disabilities.
 
Develop and maintain written materials and other informational pieces to broadly disseminate information regarding the ADA and HCC’s policies relating to students with disabilities.
 
Design and participate in the development of presentations for students, faculty and staff of the provision of equal opportunity for students with disabilities.
 
Serve as a primary liaison with relevant state and federal agencies, as well as with other ADA Counselors/Coordinators at colleague institutions and/or associations.
Ensure the timely filing of all required compliance reports.
 
Develop and implement internal measures and/or reports which inform HCC administration of the status of ADA compliance and opportunities for students with disabilities.
 
Provide brief personal counseling and provide resources for further counseling as needed.
 
Provide career assessment and counseling to undecided majors and referrals from success course instructors.
 
Assist in the development of career exploration resources to be utilized in success courses.
 
Respond to crisis situations and to campus/college critical incidents requiring counseling services (e.g. classroom/group debriefing, supportive counseling).
 
Respond to early alert referrals requiring counselor intervention.
 
Responsible and accountable for a case load of at-risk students (i.e. probation, suspension, repeaters, early alert).
 
Provide counseling to students on disciplinary probation or suspension, as referred by the dean of student services, to address behaviors in violation of the student code of conduct.
 
Provide online counseling services via email, phone and other applicable technology to include out-of-district, out-of-state and distance education students as needed.
 
Maintain confidential student records.
 
Provide community resources and follow up as needed.
 
Work with faculty to assist students who may be experiencing academic or personal challenges.
 
May serve on the college behavioral intervention and threat assessment team.
 
Provide ADA student assistance to sister colleges on an as needed basis.
 
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills and/or abilities required.
 
EDUCATION
Master’s degree with a concentration in counseling (i.e. counseling, education, social work, psychology, human services, marriage and family therapy). 
 
Counseling licensure (i.e. LPC, LMFT, LCSW, or Licensed Psychologist) required.
 
Certified Rehabilitation Counselor (CRC) credential a plus.
                                                                                 
EXPERIENCE
Three (3) years of experience counseling adult populations, preferably in a higher education counseling setting, including two (2) years of experience working with individuals with disabilities, administering and creating programs to accommodate individuals with disabilities, preferably in a higher education counseling setting.
 
Experience with PeopleSoft a plus. 
 
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of theory, practice and ethics within the counseling profession
 
Knowledge of ADA and 504 regulations
 
Must possess excellent oral and written communication skills
 
Ability to work flexible hours to include evenings and weekends
 
Computer proficiency in word processing (MS Word), spreadsheets (MS Excel), and Internet technologies. Proficient in the general use of personal computers
 
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
 
This job description may be revised upon development of other duties and changes in responsibilities.
EDUCATION
Master’s degree with a concentration in counseling (i.e. counseling, education, social work, psychology, human services, marriage and family therapy). 
 
Counseling licensure (i.e. LPC, LMFT, LCSW, or Licensed Psychologist) required.
 
Certified Rehabilitation Counselor (CRC) credential a plus.
 
EXPERIENCE
Three (3) years of experience counseling adult populations, preferably in a higher education counseling setting, including two (2) years of experience working with individuals with disabilities, administering and creating programs to accommodate individuals with disabilities, preferably in a higher education counseling setting.
 
Experience with PeopleSoft a plus. 
 
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of theory, practice and ethics within the counseling profession
 
Knowledge of ADA and 504 regulations
 
Must possess excellent oral and written communication skills
 
Ability to work flexible hours to include evenings and weekends
 
Computer proficiency in word processing (MS Word), spreadsheets (MS Excel), and Internet technologies. Proficient in the general use of personal computers

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