NATURE OF THE POSITION 
Under the supervision of the Dean of Research, Planning, and Institutional Effectiveness, the Programmer blends responsibilities related to data management and enterprise applications support; works to bridge operational data input functions with improved data extraction capabilities for research and business intelligence; develops and manages database-like environments to support instructional planning and institutional research; develops and executes routines and paradigms to expedite standardized institutional compliance reporting; implements and supports enterprise-wide reporting systems to facilitate the computerized collection, management, manipulation, and distribution of information; provides management and support for reporting applications; and is a cross-functional member of a critical institutional support team.

DUTIES AND RESPONSIBILITIES

1. Performs a variety of technical and complex duties involved in the design and analysis, development, operation, and maintenance of databases, and related applications to meet district needs and provide for system enhancements.
2. Facilitates the computerized collection, management, manipulation, and distribution of data used for analysis and reporting; implements necessary alterations to enhance and assure proper functioning of assigned databases; troubleshoots, diagnoses, and resolves database and application malfunctions.
3. Develops, codes and designs new databases and applications to meet specific data management requirements; participates in testing new applications for effectiveness and compatibility with existing databases; modifies existing databases and applications to improve reporting and record maintenance; resolves system problems and provides support, advice, and assistance; monitors and maintains servers to assure proper functioning of databases and applications.
4. Confers with staff, consultants, and users to determine database and application requirements and implications; assures proper connectivity of databases with system hardware, software, and workstations; researches, evaluates, and provides recommendations concerning the selection of hardware and software including the planning for redundancy and contingency; responds to inquiries, provides technical information, and assists users with resolving system malfunctions.
5. Maintains records related to databases, applications, and assigned activities; writes operational procedures and documentation for databases and applications such as directories, glossaries, cross-reference listings, and data elements as requested; provides protection against unauthorized access, use, modification, and removal of these systems.
6. Coordinates and maintains communication, information, and tracking to ensure that support inquiries are handled efficiently and on a timely basis. 
7. Participates in and supervises the installation, support, and maintenance of software, hardware, applications, and systems for development and production data environments; oversees change management for production, patches, fixes, upgrades, standards, documentation, and security.
8. Participates in the overall planning and design of network infrastructure, load balancing, and SSL.
9. Participates in business and strategic planning for the department and in the assessment of organizational effectiveness.
10. Innovates and proposes ideas and projects that will benefit the flow of information at the institution.
11. Prepares and delivers formal presentations to inform, educate, and maintain communication with staff, faculty, and administration; provides web-based documentation as appropriate.
12. Assists with the planning, preparation, and administration of department or project budgets.
13. Attends State and national conferences, trainings, and workshops; implements best practices from conferences and trainings.
14. Performs other duties as assigned.

KNOWLEDGE AND ABILITIES

KNOWLEDGE OF:

1. Well-developed professional knowledge and hands-on experience with practices, procedures, and methods involved in the design, analysis, development, operation, and maintenance of databases and related application support.
2. Experience with the principles, techniques, and complexities associated with database structures, applications, and system capabilities and limitations.
3. Proficient with system tools and utilities for the design and support of various applications.
4. Hands-on experience with computer systems, programming languages, utilities, and applications used within the district including C++, Visual Basic, SQL, Python, Java, and web-based reporting technologies.
5. Manipulation of spreadsheets, databases, word-processing, and statistical coding (e.g., R).
6. Understanding of a range of enterprise reporting systems including Business Objects, Power BI, Tableau, and Microsoft SQL Server.
7. Understanding of common college integrated applications like eLumen and Starfish.
8. Understanding of the protocols and procedures for setting up new equipment, troubleshooting, and performing routine maintenance.
9. Formal project management and implementation experience, including budgeting.

ABILITY TO:

1. Proactively innovate, propose, and execute new ideas to improve college information services; use independent judgment and refer when appropriate.
2. Operate collaboratively and maintain effective working relationships; approach problems objectively and be a problem solver.
3. Plan, organize, prioritize, and participate in the full range of information services duties with a professional and supportive attitude.
4. Effectively convey technical and non-technical ideas in professional and easy to understand ways to lay audiences using written and interpersonal mediums.
5. Understand and adapt to participatory decision-making paradigms adopted by a public institution.
6. Understand and adapt to complex standardized reporting paradigms like the California Community Colleges Management Information System.
7. Support information services operations as assigned.

1. Bachelor's degree from an accredited college or university with major coursework in computer science, information technology, application development, software engineering, or a related field.
2. Five (5) years of experience in information technology, data or database management, or systems and software design.
3. Two (2) years of experience managing projects or supervising personnel.
4. One (1) year of experience working on a cross-functional team comprised of technical experts, content experts, and lay members.
5. Sensitivity to and understanding of the diverse academic, ethnic, racial, age, national origin, religious, gender, sexual orientation, disabilities, and socio-economic backgrounds.

1. Valid driver’s license.

1. Experience working in an educational environment.
2. Experience working in a participatory decision-making paradigm in a public institution

PHYSICAL DEMANDS AND WORK ENVIRONMENT

1.  The physical demands and work environment are typical of an administrative job in an office environment.

2. The incumbent must be able to perform the essential functions of the job, with or without a reasonable accommodation.

1. This is a Classified/Management position.
2. Row 8 of the District’s Administrator/Management/Confidential salary schedule with placement appropriate to experience.
3. The District offers an attractive package of fringe benefits including medical, prescription, dental, vision and life insurance.

APPLICATION PROCESS
 Our employment online application process is designed to assist the search committee in evaluating whether or not you possess the required knowledge and skills for the position for which you are applying.  Job-related information from all applicants will be evaluated to identify those best qualified.  Only the best-qualified applicants will be selected for testing and further consideration.  Therefore, the online application must be completed to allow a comprehensive review and evaluation.  Failure to complete the online application (and supplemental material, when required) will constitute failure to comply with the selection process and the application will be rejected.

1. To guarantee consideration, a completed application and any other required material listed, must be submitted with the online application by the published closing date.
2. Applications are only accepted for positions currently open for recruitment.
3. Meeting minimum requirements does not guarantee you an interview.
4. Current employees who are applying for a position should be aware that material from their personnel files will not be included as part of the application packet, and they should provide information on past and present employment in the same degree of detail as any other candidate.
5. Applicants wishing to apply for more than one position must submit a separate application and required materials for each position.
6. Legible photocopies of documents will only be accepted.
7. Travel costs related to the interview process will be borne solely by the candidate.
8. Please read the job announcement/description carefully to ensure your background and education meet the requirements of the position
9. The selection process may also include practical exercise (i.e., training demonstration and/or other written, technical manipulative, or simulation exercises), or skilled testing to evaluate candidates’ qualifications.
10. Applicants with foreign transcripts must be evaluated by an Accredited United States Institution, please see the approved organizations listed in the following link: https://www.ctc.ca.gov/docs/default-source/leaflets/cl635.pdf?sfvrsn=bb4f6e6a_6  or the National Association of Credential Evaluation Services link: https://www.naces.org/

REQUIRED DOCUMENTS

1. Cover Letter

2. Resume

3. Diversity Statement

4. Copies of Official Transcripts (Must show all work completed and the conferral date of the degree. If hired original transcripts must be submitted)

5. Six References (3 Professional and 3 Personal)

6. Professional Licenses (If applicable)

7. Recommended: Typing Certificate