Job Description

Admission and Records Technician II (Substitute/Temporary)

Salary
$19.44 Hourly

Location
BARSTOW, CA

Job Type
FULL TIME

Department
STUDENT SERVICES

Job Number
00270

Closing
6/27/2022 5:00 PM Pacific

SUMMARY
Performs specialized clerical duties for admission and registration of students for courses. Updates and maintains student records. Provides technical assistance and information to students, staff and the public regarding College services, programs, policies, and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides assistance and information to students regarding admissions, registration, records, fees and other areas of student services. Participates in organizing registration activities, both on and off campus.
• Instructs students on the correct ways to complete forms and applications. Explains the applications, requirements and restrictions. Reviews completed forms for accuracy and completeness.
• Processes application forms, reviewing student records for changes in status. Processes requests for transcripts, records and other information. Analyzes and determines the status of applications and forms, referring problems or unique situations to a supervisor for assistance and resolution. Notifies students of need for additional information.
• Enters application data onto a computerized student information system. Makes residency determinations, computes and collects fees, and balances money collected. Forwards all funds received to the appropriate office.
• Processes registration and enrollment changes, assuring accurate posting of student grades and drops, and accounting through computer entry of enrollment changes and fees collected or owed.
• Responds to requests from other departments, educational institutions, and agencies involving the verification of student status and records. Prepares and transmits routine correspondence for students, verifying student status and other information.
• Maintains student records including updating demographic and vital information, posting of grades and changes, posting of transcripts from other schools, and military evaluations.
• Prepares transcripts according to established procedures and as requested by students and other institutions.
• Reviews periodic reports, editing and correcting student files for conflicting or missing information. Collects, compiles, and summarizes information to support report preparation.
• Prepares and revises first and final class lists, census, and final grades for distribution to the appropriate sources.
• Posts onto student records a variety of information such as but not limited to, credit and non-credit classes, grades and grade changes, equivalency credits, assessment and proficiency scores, credit by exam, CLEP information, credit for approved military service, drops and adds, degrees, certificates, and honors. Corrects discrepancies in grades and grade point averages.
• Receives and transfers incoming calls to a private branch switchboard, greets visitors, takes and distributes messages, and provides information and assistance as required.
• Schedules use of facilities according to District policies and procedures. Verifies times and ensures proper documentation.
• May provide work direction to student and temporary workers.
• Performs other duties as assigned that support the overall objective of the position.

KNOWLEDGE AND SKILLS
The position requires a working knowledge of activities associated with clerical customer service, and support to special needs students in an academic admissions office. Requires knowledge and skills in record keeping, modern office practices, and clerical procedures. Requires a working knowledge of applicable College services, requirements, policies, and procedures governing admissions. Requires a working knowledge of computerized programs used for student information, including data entry techniques. Requires sufficient organizational skills to maintain up-to-date and accurate student files. Requires sufficient human relations skills to convey College information to new students and help resolve problems. Requires sufficient math skills to compute totals from existing fee tables.

ABILITIES
Requires the ability to complete customer transactions. Requires the ability to maintain a complete set of records and reports consistent with defined requirements. Requires the ability to operate a office equipment. Requires the ability to convey a positive image of the College, describe services and refer students to other resources. Must be able to interact with and be sensitive to customers of diverse cultural and socioeconomic backgrounds, and persons with disabilities, using courtesy and patience. Requires the ability to maintain the confidentiality of student records and information. Must be able to perform all of the clerical and record keeping duties of the position including operation of computer software programs designed for student information. May require the ability to perform work assignments at all College locations.

PHYSICAL ABILITIES

Minimum Qualifications

MINIMUM QUALIFICATIONS

This is a full-time, 40 hours per week, classified service position .

Benefits: The District provides a comprehensive health and welfare package which includes medical, dental, vision, life insurance, and income protection. Current employer contribution not to exceed $17,600 per year. will receive 8 hours of sick leave and vacation per month, plus 17 paid holidays per year. Position is within the CSEA Bargaining Unit and subject to Association dues. Classified staff serve a probationary period of twelve months

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