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Student Services Assistant - Part Time - EOP&S/Care
Job Description
Student Services Assistant - Part Time - EOP&S/Care
Posting Number: 0601018
Position Title: Student Services Assistant (421803-2022059-052022-01)
Posting Date: 04-28-2022
Closing Date: 06-02-2022
First Consideration Date:
Department/Division: Counseling (EOP&S/CARE)
Funding: Categorical Funded
Job Category: Classified
Assignment: Part-Time
Percentage Employee: 49%
Months per Year: 12 months
Work Days per Week: Monday through Thursday
Work Schedule per Day: 19.5 hour week (4 to 5 hour morning block)
Work Shift for this Position (select all that apply): Days
FLSA: Nonexempt
Placement/Range: 17-1 (Starting salary for a new classified hire at Citrus College is fixed at Step 1.)
Pay Rate: $1,368.50/mth ($16.11/hr) Salary listed includes a temporary 2% increase that expires on 12/31/23.
Benefits: This position is eligible for prorated sick and vacation time based on the 49% assignment.
A Complete Application Packet Includes:
- Optional Applicant Documents Resume
- Cover Letter
- Other Document (s)
- Transcripts
- Licenses and Certificates
Position Summary: POSITION SUMMARY
Performs clerical support duties for students enrolled in special programs including, but not limited to, EOPS and CARE. Clerical duties include proctoring of exams, arranging tutoring, and limited instruction support. Enters data onto student records.
Essential Duties and Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides routine clerical services for the office. Using a personal computer and common office productivity software, prepares correspondence, memos, and other routine documents to support the office.
- Assists students with application forms and registration processes by entering application data onto a computerized student information system. May receive and forward requests from other educational institutions and agencies involving the verification of student status and records, to the Admissions department.
- Updates information to student records that includes demographic and vital information, student educational plans, progress, and grades.
- Serves as first point of contact by answering of telephones, providing information and assistance or referring students, staff, and the public to others based on level of knowledge.
- Establishes and maintains a variety of files. Assembles, collates and prepares materials for distribution. Performs work such as posting records, making arithmetical computations and securing information from clearly indicative sources.
- Assists counselors, specialists, and instructors with instructional lab support.
- Administers assessment tests. May score tests using preset templates.
- Assists students with access to resources offered by other agencies.
- Distributes learning materials to students such as assignments, cassette players, tapes, visual aids and other teaching tools, ensuring proper inventory controls.
- May provide tutorial assistance, proctor homework, tests, or learning simulations.
- Performs other duties as assigned that support the overall objective of the position.
Knowledge, Skills and Abilities: KNOWLEDGE, SKILLS AND ABILITIES
- Requires basic recordkeeping, general office, and clerical skills.
- Requires an introductory knowledge of applicable District services, requirements, policies, and procedures governing admissions.
- Requires basic knowledge of the nature of grant funded or special programs.
- Requires sufficient organizational skills to enter data and update student files within established time standards.
- Requires a basic knowledge of instructional techniques and subject-specific skills sufficient to instruct and tutor students on an informal level.
- Requires a basic knowledge of learning laboratory instruction and techniques for use of equipment.
- Requires a working knowledge of the operation of computers and software programs, particularly those supporting the subject being taught.
- Requires sufficient human relations skill to convey common information to new students.
- Requires sufficient math skills to compute totals from existing tables.
- Requires knowledge of or training with ethnic, socioeconomic, disabled and/or linguistically diverse population.
- Requires the ability to carry out the responsibilities of the position.
- Requires the ability to learn the policies, procedures, and nature of support for grant-funded and special student programs.
- Requires the ability to orient students in the use of equipment and programs.
- Requires the ability to enter alpha and numeric data onto an established data entry screen at an acceptable rate of speed and accuracy.
- Requires the ability to maintain the confidentiality of student records and information.
- Must be able to perform the clerical and recordkeeping duties of the position including operation of computer software programs designed for entering student information.
Minimum Qualifications: MINIMUM QUALIFICATIONS
See Education and Experience below.
Preferred Qualifications: PREFERRED QUALIFICATIONS
-- Previous work experience or participation in an EOPS/CARE program at a community college.
-- Previous work experience serving underrepresented populations in a college or university setting.
-- Working knowledge of Microsoft Office programs, especially Excel.
Education and Experience: EDUCATION AND EXPERIENCE
- A high school diploma, or the equivalent, and one year of general clerical experience.
Physical Abilities: PHYSICAL ABILITIES
- Requires sufficient ambulatory ability to move to and sit at a workstation for extended periods of time.
- Requires sufficient arm, hand, and finger dexterity in order to use a personal computer keyboard and other office equipment.
- Requires the intermittent ability to lift, pull, or push lightweight (up to 40 pounds) materials and equipment around classroom/laboratory environs and into and out of storage areas.
- Requires normal hearing and speaking skills to communicate with staff and students in one-on-one and small group settings, and distinguish sound prompts from equipment.
- Requires visual acuity to read printed materials and computer screens and to observe students perform assignments in classroom, laboratory, and tutorial settings.
Licenses and Certificates: LICENSES AND CERTIFICATES
- Requires a valid driver's license.
Other Document(s):
Special Instructions to Applicants: CITRUS COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER
It is the policy of the District not to discriminate against and to encourage a diversity of applicants based on national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, physical or mental disability, use of family and medical care leave, genetic information, military or veteran status, gender identity, gender expression, or because he or she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one of more of these actual or perceived characteristics.
Special Instructions to Applicants:
Applications are considered legal documents, and as such, all areas of the application must be completed or your application packet will be considered incomplete, and will not be moved forward. While it may be appropriate in some areas of your application to use "NA" (not applicable), do not use terms such as "see resume" or "see attached". When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.
Applicants are responsible for ensuring that all required documents, and those additional documents you choose to include, are attached BEFORE clicking the "Finished Attaching Documents" button and confirming. It is advisable to attach "Optional" documents first, and then "Required" documents once you are ready to click on the "Finished Attaching Documents" button and confirming.
Application and Supplemental Questionnaire must be complete. A resume will not substitute for a fully completed employment application and supplemental questionnaire. Incomplete applications will be rejected. When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.
Additional documents CANNOT be added to your electronic application packet once you click on "Finished Attaching Documents" and receive your confirmation number; so, please be sure you have all documents you will upload handy and in an electronic format. THE APPLICANT TRACKING SYSTEM WILL NOT ACCEPT DOCUMENTS LARGER THAN 2MB. IF YOUR DOCUMENTS DO NOT UPLOAD, PLEASE RESIZE. If you do not have all your documents handy at the time you are applying for the position, we advise you to click on "Finish Attaching Documents Later". Be sure, however, to finish attaching your documents BEFORE the close or first consideration date for the position. Please remember, you will NOT be able to attach additional documents after you have selected "Finished Attaching Documents" and have received a confirmation number, and you will not be able to apply for a position after the position has closed.
Please note: should an applicant apply for a position more than once, only the most recently received application packet will be the one screened for completeness. All others will be deemed inactive, and will not be considered, regardless of completeness.
We regret we are unable to accept faxed, emailed, mailed, or hand delivered application materials outside the online Applicant Tracking System (ATS). Only application materials submitted through this electronic format will be accepted. Exception: The Citrus College Form 101 must be mailed or hand delivered to the Director of Human Resources in a sealed, confidential envelope.
Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made at the time the interview appointment is scheduled.
Starting salary for a new classified hire at Citrus College is fixed at Step 1.
About Transcripts: About Transcripts
--Candidates must upload copies of all transcripts (need not be official at the time of application) which prove sufficient for verifying minimum qualifications for this position.
--Official transcripts will be required at the time of the job offer.
--Transcripts must be from the awarding institution, and must show that the degree has been awarded (or conferred) and the year.
--Degree(s) must be earned (or conferred) from accredited institution(s) or an equivalent foreign institution by the first consideration date for this position.
--All degrees must be verifiable on a legible transcript by the indicated first consideration date for this position.
--Foreign transcripts must be transcribed in English AND evaluated for U.S. equivalency by a bona fide U.S. evaluation service.
Selection Procedure: Selection Process
--A selection committee will review application packages of those candidates who have met the minimum qualifications for this position, and will select a limited number of qualified candidates for an interview.
--Each candidate may be asked to make a presentation on a topic of the selection committee's choice. The candidate will be informed of the topic when an interview appointment is scheduled.
--Each candidate may be asked to provide a sample of his or her writing ability just prior to the interview.
--Travel costs must be borne by the applicant.
--Final candidates for faculty, management, and supervisor/confidential positions may be interviewed by the Superintendent/President.
--If selected as a finalist, the candidate permits the District to contact the current and former employer(s) to investigate past employment history.
Quicklink for Posting employment.citruscollege.edu/applicants/Central?quickFind=52225
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