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Office Assistant III (SHAH) - Internal Only
McHenry County College in Crystal Lake, Illinois
Date Posted 07/01/2022
Admin-Other Administrative Positions
Salary Commensurate with experience -  
Employment Type Full Time
Application Deadline Open until filled

Job Title

Office Assistant III (SHAH) - Internal Only


SHAH Center

FLSA Status


Job Type


Position Grade


Employee Type

Full Time

Hiring Range

Commensurate with experience

Grant Funded


Work Year

12 Months

Typical Work Schedule

40 hours, flexible schedule to meet department needs to include evenings and weekends. Additional hours beyond schedule may be required.

Bargaining Unit Eligibility

Yes-Staff Council

Work Week

40 Hours

Position Introduction

Housed at the MCC Shah Center in McHenry, this Office Assistant III will provide outstanding customer service to employees, community members, and employers. This individual will work closely with the Workforce Training program and the Illinois Small Business Development Center to maintain smooth office operations.

Position Summary

Responsible for providing administrative and receptionist support to a College department. Provide outstanding customer service to employees, students and external customers while effectively and efficiently handling a variety of administrative support tasks that support the department.

Reports to

AVP of Workforce Development

Essential Functions and Responsibilities

-Provide administrative support and reception/customer service to the assigned department, responding to a wide variety of inquiries from College employees, students, and community members
-Create and maintain a variety of documents (e.g. forms, presentation materials, meeting agendas, minutes, etc.), aligning with branding standards of the College
- Provide administrative support for projects (e.g. reports, communications) including, but not limited to, gathering data, composing, proofreading, disseminating and updating information in a variety of modes
- Facilitate the Administrator’s administrative processes
- Enter data and extract information from the College’s ERP or other systems to generate reports
- Maintain an up-to-date central filing system
- Perform general clerical duties – word processing, filing, record keeping, maintain copy/fax machine supplies and materials, proofreading, etc., and maintain Outlook calendars
- Work collaboratively with others (e.g. colleagues, stakeholders, vendors) to accomplish functions and responsibilities, including providing administrative backup for other department administrative support services during breaks, lunches, emergencies, vacations or other unexpected absences
- Maintain currency in college processes and technologies
- All related administrative support duties specific to the assigned department and assigned by the Administrator
· Assume additional duties as assigned by immediate supervisor

Required Education

High School graduate or equivalent

Other Required Qualifications

· Two or more years related experience
· Bilingual (Spanish/English) language skills preferred

Skills and Specifications

- Strong customer service orientation
- Ability to deal with complex and/or stressful situations with relative ease and a professional demeanor
- Thorough knowledge of modern office technology and procedures
- Ability to work independently with minimal supervision and take initiative to resolve or complete duties in a timely manner
- Ability to maintain confidentiality, discretion and integrity
- Proven problem-solving skills
- Ability to work efficiently, effectively and accurately with a strong sense of timeliness
- Ability to safely handle – push/pull carts up to 40 pounds (heavy books, packages, etc.) and lift up to 25 pounds unassisted
- Proficient in Microsoft Suite and internet
- Commitment to and respect for diversity and the MCC Behaviors of Excellence
- Commitment to the College mission, vision, and goals
- Ability to perform all of the essential functions, skills, and specifications of the position


SHAH Center
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