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Assistant Director of Student Engagement, Master of Accounting Program
University of North Carolina at Chapel Hill in Chapel Hill, North Carolina
Date Posted 06/27/2022
Admin-Business And Financial Management
Salary $55,000 - $60,000  USD Per Year
Employment Type Fulltime
Application Deadline Open until filled
Posting Information

Kenan-Flagler Bus Sch-330100
Career Area
Student Services
Posting Open Date
Application Deadline
Open Until Filled
Position Type
Permanent Staff (EHRA NF)
Working Title
Assistant Director of Student Engagement, Master of Accounting Program
Appointment Type
EHRA Non-Faculty
Position Number
Vacancy ID
Full Time/Part Time
Full-Time Permanent
Hours per week
Position Location
North Carolina, US
Hiring Range
$55,000 - $60,000
Proposed Start Date
Position Information

Primary Purpose of Organizational Unit
At UNC’s Kenan-Flagler Business School we think differently. And more importantly, we teach differently. Opening our doors as the Department of Commerce in 1919 and awarding our first degrees to 12 students in 1921 was the beginning. Today, we have become a top ranked business school comprised of several professional and academic degree programs that serve over 3000 students. At Kenan-Flagler our greatest assets are our people and our culture. We are rooted in our core values of integrity, inclusion, innovation and impact and it goes back to our founding. It’s not just something on paper, we live it, we show it. Our mission is to prepare the next generation of business leaders by providing a world class education to our students. We understand that recruiting diverse, innovative and exceptional talent is vital in achieving this. If you want to be a part of this vision we want to hear from you.
Position Summary
This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The Master of Accounting (MAC) program at UNC’s Kenan-Flagler Business School is a top-ranked graduate program that focuses on developing well-rounded leaders who are prepared to enter the accounting industry when their studies are complete. We achieve this goal by upholding a rigorous curriculum, taught by some of the leading scholars in the field; by focusing on accounting courses as well as courses in leadership, communications, and professionalism; and by giving students hands-on knowledge with the use of case studies and simulations. MAC is offered in two formats: a one-year lockstep on-campus format, and a flexible, online format for working professionals. In total, there are approximately 400 students across both formats of MAC.

The Assistant Director of Student Engagement is a critical position focused on continuously improving student satisfaction and providing a stellar student experience for MAC students. This includes responsibility for individual and group academic advising, as well as wellness advising, coaching, and student experience advising within the MAC program. The Assistant Director for Student Engagement is the only student affairs role on our team; he/she/they will serve in a student-facing role and has primary responsibility for creating meaningful partnerships and relationships with MAC students. Additionally, this position provides value-added engagement opportunities focusing on inclusion, community, and wellness. This role develops and executes strategic student engagement opportunities, enrichment, and other program enhancements and plays a central figure in program delivery. He/she/they has significant contact and interaction with MAC students in both individual and group settings.

The Assistant Director of Student Engagement reports directory to the Director of Academics & Operations. He/she/they is responsible for collaborating in key working relationships with stakeholders across the school, campus, and in the community. This includes but is not limited to wellness coaches and the school’s DEI office.

The Assistant Director is solely responsible for developing and providing co-curricular and extracurricular activities that enhance the student experience and promote retention for all MAC students in both formats. He/she/they will provide advising to individual students and will have full responsibility for providing a slate of regular programming that meets the needs of students, promotes inclusion and wellness, and creates a sense of community. Specifically, the Assistant Director will advise the MAC Student Association and will direct all student-led programming. Additionally, the Assistant Director will manage the program’s regular student satisfaction assessment process which includes writing the instrument, conducting surveys and focus groups, analyzing feedback, making recommendations to senior leadership, and implementing changes. Additionally, the Assistant Director manages student communication platforms (Teams, Canvas) and is responsible for the strategic development and management of an initiative that provides an effective communication loop between students and the program staff.
Minimum Education and Experience Requirements
Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant Bachelor’s degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.
Required Qualifications, Competencies, and Experience
  • Strong student focus and customer service skills.
  • Must have an empathetic and diplomatic communication style.
  • Motivated, organized, and keenly sensitive to students’ collective and individual needs.
  • The ability to move quickly and adeptly between a wide range of projects amidst unpredictable
  • The ability to manage and organize multiple priorities, and perform under pressure in a fast-paced, rapidly
changing environment.
  • The ability to work some evenings and weekends.
Preferred Qualifications, Competencies, and Experience
  • Master’s degree preferred with a preference for higher education.
  • Experience in higher education student services and/or previous advising/coaching experience.
  • Demonstrated ability to develop strategic recommendations.
  • Experience with project management to deliver innovative programming.
  • Demonstrated ability to use analytical skills and transform feedback into recommendations.
Special Physical/Mental Requirements
Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Special Instructions
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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