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IT Marketing Specialist (Remote Position)
University of Michigan in Ann Arbor, Michigan
 
 
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Date Posted 05/26/2022
Category
Admin-Public Relations, Marketing and Communications
Employment Type Full-Time
Application Deadline Open until filled
 
 
 
 
 

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. Your cover letter should address your specific interest in the position and outline your relevant skills and experience. Please include links to three samples that demonstrate your marketing, communications, writing, and/or graphic design skills in your cover letter or resume. 

Summary

Health Information Technology and Services (HITS) is seeking a motivated junior-level communicator to join its growing Customer Experience team. The team develops concise, creative, and engaging solutions that build awareness, support adoption, and increase customer satisfaction. Working in a fast-paced, service-oriented environment, we focus on effective employee communication and strategic change management initiatives. 

You will assist with preparing and executing communications on a range of topics pertinent to HITS employees and the greater Michigan Medicine community. Active listening, engaging writing, and creative thinking skills are highly valued in this role. You will work closely with other members of the Customer Experience team on projects in addition to writing stories, editing newsletters, developing and maintaining website content, and performing other duties as assigned. 
Benefits 

The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. More details at careers.umich.edu/benefits. We also promote your career development within an equitable balance of work and home priorities. This position is made available with an opportunity for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance. Interested applicants should inquire about potential employment while working remotely in a state other than Michigan. 

Responsibilities*

  • Assist colleagues and project teams with the execution of strategic change management plans and communication tactics 
  • Identify and tailor content for varying audiences 
  • Seek innovative ways to communicate effectively with customers 
  • Coordinate email campaigns, including creation, deployment, and measurement 
  • Write and edit feature articles, internal communications, web content, presentations, announcements, and talking points for both internal staff and the broader Michigan Medicine community 
  • Gather information for newsworthy stories through observation, interviews, and research 
  • Develop, track, and monitor communication measurements that are strategic, timely, and relevant 

Required Qualifications*

  • Bachelor’s degree or equivalent combination of education and experience
  • 0-2 years of professional experience

Desired Qualifications*

  • Demonstrated ability to work both independently and collaboratively as part of a mostly remote team 
  • Excellent verbal and written communication skills 
  • Ability to take direction and accept constructive feedback 
  • Self-motivated, flexible, and able to adapt to evolving needs 
  • Detail-orientated and organized; able to manage multiple assignments simultaneously 
  • Track record of meeting deadlines and working effectively in a fast-paced environment 
  • Understanding of basic graphic design principles and/or experience creating infographics, videos, or animation to convey complex information in ways that make it easier to understand 
  • Experience producing web content, news articles, presentations, and/or email messages 
  • Experience gathering, measuring, and evaluating data (e.g., web analytics, email campaigns) 

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely.   More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.

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