Functional Title:Network Monitoring Administrator/Supervisor
Category Status:33-Exempt Regular
Applicant Search Category:Staff
University Authorized FTE:1.000
Unit:DIT-EE-Network and Infrastructure Services
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.
The University of Maryland has made the safety of our students, faculty and staff, and our surrounding communities a top priority. As part of that commitment, the University System of Maryland (USM) recently announced that students, faculty, and staff on USM campuses this fall, including UMD, are required to be vaccinated against COVID. As a prospective and/or a new employee at UMD, you will be required to comply with the University’s vaccination protocol. Proof of full vaccination will be required before the start of employment in order to work at any University of Maryland location. Prospective or new employees may seek a medical or religious exemption to the vaccination requirement at return.umd.edu and must have an approved exemption prior to the start of their employment. Failure to provide proof of vaccination or to obtain approval for a medical or religious exemption will result in the offer of employment being rescinded.
Position Summary/Purpose of Position:
The University of Maryland Network Operations Center (NOC) is responsible for monitoring and managing the network. This position is necessary to monitor, detect, analyze, trouble-shoot and assist in resolving network outages. This position will provide overall support for the University’s Network Management System (NMS), CA Spectrum and Performance Center. In addition, the position will support additional monitoring tools used by the NOC. (Pingdom, APC’s Data Center Expert, Passler’s Router Traffic Grapher (PRTG) and Infoblox’s NetMRI among others. This position will be the lead Network Monitoring tool developer and maintain the suite of tools that the campus Network Operations Center (NOC) uses to support the network infrastructure.
This is a globally accessible, high availability, fast paced and business critical 24×7 environment. Supervision of student technicians and programmers assigned to the NOC.
Bachelor’s degree from an accredited college or university in an IT related field of study.
- At least five years of experience with a technical organization in the capacity of network administration and two years of experience working with and administering network monitoring tools.
- Experience with scripting and programming skills to enhance the value and utility of network application and tools.
- Must have experience with enterprise management tools such as Tivoli, HP-OpenView, Solarwinds, etc.
- Should have experience with network routers and switches.
KNOWLEDGE, SKILLS AND ABILITIES
- Must have familiarity with fundamental network monitoring.
- Must have the ability to maintain network monitoring applications and tools.
- Must have the ability to guide and train the team on CA Spectrum and Performance Center administration.
- Must have the ability to write scripts in some administrative language (Perl, Python).
- Should be comfortable with most aspects of monitoring tool administration, for example, configuration and implementing alerts for all the required hardware and software components.
- The ideal candidate must be detail oriented, have good oral and written communication skills, good organization and problem solving skills and the ability to interact effectively with all levels of the campus, from technical to executive management.
- This candidate should also have the ability to work in a fast-paced, open team environment and be results focused, flexible and adaptable.
Network operations experience.
Familiarity with some or all of the following: switched Ethernet, LAN switches , network routers, DHCP & DNS, VPN,wireless Controllers and Access Points, firewalls, VoIP, Packet shapers, WAN technologies, remote troubleshooting, network protocols, network diagnostic tools, and the OSI model
IT or network management related certifications is a plus.
**This position does not provide sponsorship for Visas.
Salary range is $108,000-$112,000.
Job RisksNot Applicable to This Position
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Open Until FilledYes
Best Consideration Date06/06/2022
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.