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Dispatcher 911
Rutgers University in New Brunswick, New Jersey
Date Posted 01/22/2022
Admin-Other Administrative Positions
Employment Type
Application Deadline Open until filled

Position Details
Recruitment/Posting Title Dispatcher 911
Job Category AFSCME 1761 (COLT)
Department IPO-Rutgers Police-New Bruns.
Rutgers, The State University of New Jersey, is a leading national research university and the state of New Jersey’s preeminent, comprehensive public institution of higher education. Established in 1766 and celebrating a milestone 250th anniversary in 2016, the university is the eighth oldest higher education institution in the United States. More than 67,000 students and 22,000 faculty and staff learn, work, and serve the public at Rutgers locations across New Jersey and around the world. Rutgers University–New Brunswick took root nearly 250 years ago. We are the state’s most comprehensive intellectual resource—the flagship campus of Rutgers, The State University of New Jersey, as designated by the Association of American Universities. We are the region’s most high-profile public research institution and a leading national research center with a global impact.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Dispatcher 9-1-1 for the Police Department. 
Among the key duties of this position are the following: 
• Monitors, receives, and coordinates all communications with public safety field personnel from University Public Safety Headquarters, including emergency 9-1-1 calls and non-emergency phone calls. 
• Handles both in-person and telephone inquiries from the public. 
• Refers calls or dispatches assistance as appropriate. 
• Provides medical pre-arrival instructions for calls received via 9-1-1. 
• Monitors, updates, and maintains various departmental logs and lists.
Position Status Full Time
Hours Per Week
Daily Work Shift
FLSA Nonexempt
Grade 15
Position Salary
Annual Minimum Salary 39086.410
Annual Mid Range Salary 46063.140
Annual Maximum Salary 53039.870
Standard Hours 40.00
Union Description AFSCME - Local 1761 COLT
Payroll Designation PeopleSoft
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview .
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
COVID-19 Immunization Requirement
Rutgers University requires all new employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the employee a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment provide proof they have received a booster upon eligibility and upload proof of same. Based on current guidance, individuals are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccine approved or authorized for emergency use in the United States or a vaccine that has been listed for emergency use by the World Health Organization. Eligibility for a booster against COVID-19 varies and is explained on the University’s web site located at https://coronavirus.rutgers.edu/covid-19-vaccine . Failure to provide proof of primary vaccination and booster will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility PERS

Minimum Education and Experience
Requires a high/vocational school diploma or equivalent, plus two years clerical experience. 
Must be a certified 9-1-1 operator or receive certification within 90 days of employment. Requires the ability to record and maintain data in computerized and non-computerized formats. 
Must be able to communicate effectively. Must have effective client service skills. Radio communications or dispatcher experience, and personal computer experience are preferred. 
In accordance with New Jersey State law, applicants must agree to undergo and authorize the university to conduct fingerprint, criminal history and/or child abuse record checks with various law enforcement agencies, including but not limited to: the Federal Bureau of Investigation, Identification Division and/or the New Jersey Division of State Police, Bureau of Identification. 
Applicants must also assume any costs incurred by the university associated with the background investigations whether required by statute or not. 
Must be able to work various shifts, including weekends and holidays; occasional overtime is required.
Required Knowledge, Skills, and Abilities
Preferred Qualifications
•Basic Telecommunicator Certification. 
•NJ Emergency Medical Dispatcher preferred.
Equipment Utilized
Physical Demands and Work Environment
Special Conditions
•Valid Driver’s License necessary. 
•Multiple positions available.

Posting Number 22ST0233
Posting Open Date 01/20/2022
Special Instructions to Applicants
Message to AFSCME Local 1761 (COLT) members ONLY: To apply, an application or resume must be submitted no later than 9:00 a.m. on Friday, 1/28/22. Although AFSCME Local 1761 (COLT) members have priority consideration, outside applications are accepted as well.
Regional Campus Rutgers University-New Brunswick
Home Location Campus College Ave (RU-New Brunswick)
Location Details

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