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Mental Health Specialist II Part Time (Multiple Vacancies)
Rutgers University in New Brunswick, New Jersey
Date Posted 01/19/2022
Admin-Health and Medical Services
Employment Type
Application Deadline Open until filled

Position Details
Recruitment/Posting Title Mental Health Specialist II Part Time (Multiple Vacancies)
Job Category Staff & Executive - Healthcare - Other
Department UBHC-Access Center-PISC
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Posting Summary
Rutgers, The State University of New jersey is seeking a Mental Health Specialist II Part Time (Multiple Vacancies) in the Call Center for Rutgers University Behavioral Health Care.
Performs functions in support of the Unit’s mission providing person centered, culturally competent, and “consumer friendly” services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering support and appropriate referrals and disposition.
Among the key duties of this position are the following:
  • As part of the Call Center team, interacts with the supervisor regarding duties and assignments for each shift.
  • Provides “customer friendly” services, taking initiative in engaging individuals served in an empathic and concerned manner. 
  • Provides direct care services consistent with philosophy of UBHC.
  • Assures that the expressed needs and strengths of the individual served drive service delivery. 
  • Consistently demonstrates session/group facilitation management skills, as applicable. 
  • Demonstrates awareness that the CASE model is the tool used by UBHC to assess suicide risk.
  • Reviews service requests/referrals for all populations, and responds in accordance with prescribed departmental procedures.
  • Documents contacts, interventions, and interactions with callers in a timely manner and in accordance with established policies. 
  • Maintains knowledge of policies and procedures. 
  • Maintains knowledge of UBHC and unit policies and procedures.
  • Completes all mandatory educational requirements on an annual basis.
Position Status Part Time
Hours Per Week
Daily Work Shift
FLSA Nonexempt
Grade 1875
Position Salary
Annual Minimum Salary 23.810
Annual Mid Range Salary 24.310
Annual Maximum Salary 25.040
Standard Hours 40.00
Union Description Teamsters, Local 97
Payroll Designation PeopleSoft
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview .
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility PERS

Minimum Education and Experience
  • Bachelor’s Degree in a relevant social or health care field. 
  • Demonstrates ability to use a computer to record services and other basic office functions. 
  • Demonstrates ability to work independently and as a member of a team. 
  • Equivalent education, experience and/or training may be substituted for the degree requirement.
Required Knowledge, Skills, and Abilities
Preferred Qualifications
Equipment Utilized
Physical Demands and Work Environment
Special Conditions
  • May be required to work nights and weekends. 

Posting Number 22ST0192
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Downtown New Brunswick
Location Details

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