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Administrative Assistant I (Adult Basic Skills) - Spanish Bilingual [Part-Time]
Clackamas Community College in Oregon City, Oregon
 
 
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Date Posted 11/08/2021
Category
Admin-Administrative Assistants
Salary $16.93 -  USD Per Hour
Employment Type Part Time
Application Deadline Open until filled
 
 
 
 
 

Salary
$16.93 Hourly
Location
Milwaukie, OR
Job Type
Part-Time, Non-Union
Division
Academic Foundations and Connections
Job Number
2122-00032
Closing
Continuous

Description

Clackamas Community College (CCC) aspires to be an inclusive environment where the unique contributions of our diverse students, employees, and the community are honored and valued. We seek to foster a climate of belonging that supports all students and employees in achieving success.

This position works from the Harmony Campus. The schedule varies, and often includes evening hours.

This position is responsible for assisting with processes and office operations for ESOL & GED services at Harmony. Providing program information and support referrals for potential and current students, as well as supporting needs of college staff and faculty via telephone, email, and in person.

ESSENTIAL JOB FUNCTIONS:

  • Serve as first point of contact for visitors to the ESOL and GED Services Office. Provide information to students and public regarding various programs in Adult Basic Skills, which includes English for Speakers of Other Languages (ESOL), General Education Development (GED) in English and Spanish, and Adult High School Diploma (AHSD).
  • Perform general office duties, including answering phones, word processing, emailing, filing, maintaining files, duplicating documents, updating materials, distribution of materials and mail, arranging for repair of office equipment and computers, collecting and maintaining inventory of office equipment and supplies, and maintaining up-to-date bulletin boards.
  • Assist ESOL and GED students with making appointments, completing CCC applications, registering, adding/dropping classes, and other tasks, including administration of tests. Support referral process to college and community resources for ESOL and GED students. Call students about registration, testing, orientations, enrollment and attendance, as well as other outreach, as requested by office staff or department faculty.
  • Support Accountability through adherence of data collection procedures and accurate data entry into MS Access, Colleague, and other databases used for Title II reporting at the College.
  • Assist Adult Basic Skills (ABS) students in a computer lab environment, which includes tutoring for ESOL and GED as well as overall support for functions of the learning environment. Provide program support such as maintaining waitlists, maintain program records, tracking enrollment, and testing students. Respond to inquiries from ABS faculty and staff while supporting overall operations of the office, which may include translation requests.
  • Maintain knowledge of and adhere to College and Departmental policy and procedures, including careful adherence to privacy guidelines and confidentiality of student records and information.
  • Carry out other duties and/or project-based work as assigned and within the functions of the position.


AUXILIARY JOB FUNCTIONS:

  • Provide assistance to other college personnel as workload and staffing levels dictate.
  • Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility.
  • Maintain work areas in a clean and orderly manner.

Qualifications

We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, if you believe you have a combination of education and experience to meet the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship and/or service will contribute to the College.

MINIMUM QUALIFICATIONS:
Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the duties as described. A typical way to obtain the knowledge, skills, and abilities would be: Associate's degree OR at least four (4) years of experience in an office. A Bachelor's degree is preferred. Demonstrated experience establishing and maintaining cooperative and effective working relationships with others

Must be bilingual in English and Spanish.

KNOWLEDGE:
Experience working with people who speak a language other than English and/or who have significant educational challenges; knowledge of software applications including proficiency in word processing and email as well as basic knowledge of spreadsheet, database, and web-based tools in an office environment. Basic knowledge of FERPA privacy requirements.

SKILL:
Skill in welcoming visitors and providing exceptional customer service in person and on the phone; demonstrated excellent interpersonal and intercultural skills using tact, patience, and courtesy in an office environment serving ESL, GED in Spanish, and GED students; oral and written proficiency in Spanish, Russian, Vietnamese, or a language other than English; must be dependable, adaptable and reliable.

ABILITIES:
Ability to communicate with a diverse population; ability to communicate effectively both orally and in writing; ability to accurately enter data; ability to maintain records with accuracy with excellent attention to detail; ability to organize thoughts and present ideas in a polite and respectful manner; ability to read, interpret, and understand student related records and documents; ability to plan, prioritize and organize tasks/workloads; ability to meet deadlines; ability to maintain confidentiality on student records; ability to understand and follow oral and written directions with excellent follow through; ability to handle multiple duties in a busy environment; ability to work independently.

Other Job Elements

The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

PHYSICAL DEMANDS OF POSITION:
While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility. Duties involve moving materials weighing up to 5 pounds on a regular basis such as files, books, office equipment, etc., occasionally require moving materials weighing up to 25 pounds, and may rarely require moving materials weighing over 25 pounds. Manual dexterity and coordination are required more than 50% of the work period while operating equipment such as an automobile, computer keyboard, calculator, and standard office equipment.

WORKING CONDITIONS:
Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.

SUPERVISORY RESPONSIBILITIES:
Supervision of others is not a typical function assigned to this position. May provide training and orientation to newly assigned personnel, and may assign work to student workers.

SUPERVISION RECEIVED:
Works under the direction of the Title II Director or designee

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