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Senior Manager, Field Governance & Compliance
National Alliance on Mental Illness in Arlington, Virginia
Date Posted 09/14/2021
Nonprofit-Senior/Executive Management
Salary $70,000 - $75,000  USD Per Year
Employment Type Fulltime
Application Deadline Open until filled

What started as a small group of families gathered around a kitchen table in 1979 has blossomed into the nation's leading voice on mental health. The National Alliance on Mental Illness (NAMI) is the nation's largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness.

Today, we are an alliance of hundreds of local affiliates, state organizations and a national office who work in communities across the United States to raise awareness and provide support and education that was not previously available to those in need. NAMI advocates for all who are affected by mental illness, both the individuals and the people in their lives. In particular, we work to address disparities and injustices and to promote dignity and inclusion for all people with mental illness and their families. In addition to being advocates, we educate, we listen, and we lead as evidenced by our public awareness campaigns, the range of numerous programs we provide, and our strong public policy.

We currently have an opening for a Senior Manager, Field Governance & Compliance. The incumbent is responsible for evaluating, applying, and informing NAMI State Organizations (NSOs) and NAMI Affiliates' (NAs) of compliance risks and areas of opportunity to build capacity for full adherence to NAMI governing and legal documents in order to operate healthy, sustainable organizations that deliver on the NAMI mission, Standards of Excellence, and nonprofit best practices.

This position may be remote.

Salary Range: $70,000 - $75,000


  • Organize the online e-storage platforms – Box Platform and Salesforce – for regular uploading of required documentation
  • In partnership with Director, co-create field communications, and then implement a series of regular reminders/updates/trainings in collaboration with the field capacity building team and knowledge and learning
  • Develop a system for tracking the submission and quality of all required documents (e.g., Charter, Affiliate Agreement, By-laws, etc.) and subsequent reporting
  • Review uploaded documentation for accuracy and currency, including bylaw amendments, proposing recommendations for improvement
  • In partnership with Director, establish a process and standard operating procedures to address issues that may arise from NSO and/or Affiliates that do not comply with regular uploads of documents, including uploaded documents that do not meet minimal standards
  • Serve as initial point of contact to NSOs and NAs
  • Manage and track the new affiliate formation process (including implementing a series of regular reminders, updates, and trainings) in collaboration with the Field Capacity Building team and Knowledge and Learning staff
  • Communicate any anticipated/potential risks across teams when/if applicable, in a timely manner
  • Provide information and reporting for the board policy and governance committee, when/if requested
  • Support the NAMI Board Elections process to ensure compliance with governing documents
  • Perform other duties as assigned


  • Bachelor's degree in a related field; master's degree preferred.
  • Five to seven years' experience in similar role/governance function, preferably with a non-profit organization.
  • Skilled in understanding, evaluating, and applying governing and legal documents.
  • Previous project management experience.
  • Association Management System (AMS) or Customer Relationship Management (CRM) experience, preferred.
  • Strong working knowledge of Microsoft Office Suite.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and can be detail oriented while holding the larger strategy.
  • Ability to work independently with minimum supervision.
  • Models curiosity, flexibility, integrity and commitment to the NAMI mission, vision and values.
  • Must pass background check.

Nice to Have:

  • Experience in legal environment or law-related degree.
  • Experience in a federated network is highly desired.
  • Experience and use of the Salesforce CRM system.

NAMI is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workforce. NAMI prohibits discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or expression, pregnancy, childbirth or related medical conditions, genetic information or any other legally protected group status. We also provide reasonable accommodation for candidates with disability.

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