The Idaho Job Corps Case Manager (IJCCM) provides consistent and intrusive coaching, support, guidance, and interactions to assigned Idaho Job Corps students. The IJCCM intentionally connects career exploration and development to academic planning, fostering a student-centered success environment through programming and community building activities, and connecting students to the College of Southern Idaho, Idaho Job Corps, and community resources to support their success.
Duties & Responsibilities:
- Build intentional and supportive relationships with assigned advisees. Caseload will be no more than 25 students at any given time.
- Have thorough knowledge of and access to CSI services and enrollment processes, as well as Idaho Job Corps services and processes.
- Assist with initial degree/program selection.
- Guide IJC through career exploration.
- Maintain case notes in the CIS or a database selected by IDOL and backed in local servers.
- Access resources from the Idaho Department of Labor (IDOL) staff and collaborate with team members, developing and implementing activities for Student Orientation for CSI Idaho Job Corps.
- Work with students to develop a weekly schedule that meets all Idaho Job Corps criteria, including all health-related appointments, and academic placement.
- Meet with every student in the case load at least once per week for a minimum of 30 minutes.
- Coaching will revolve around student success strategies, course planning (calculating needs and plotting a course for completion), resource referrals, accommodations, classroom/instructor needs, confirming attendance, etc.
- Work collaboratively with the College and Career Readiness Department on the Intake, placement and academic progress of GED students.
- Advise students in making career related decisions and in identifying strategies for overcoming obstacles that get in the way of program completion.
- Work with students to apply for Federal Financial Aid and scholarships and review awards to calculate Idaho Job Corps subsidized tuition and fees.
- Verify student attendance in all Idaho Job Corps activities at least once per week.
- Submit a weekly numeric summary of program participation to IDOL Job Corps Records Specialists, to determine student stipends.
- Communicate with local leadership and IDOL staff partners on student needs.
- Assist with behavioral, emotional, relational, and life skills needs referring out when appropriate.
- Advocate for student success and program completion using an equitable service delivery model.
- Other duties that may be found on the complete job description.
Minimum Qualifications & Skills
- Bachelor’s degree in Social Work, Education, or related field from a U.S. accredited college or university.
- Three years of college/university advising (or related) or case-management experience.
- Experience serving a diverse, non-traditional population preferred.
- Experience with ERP systems preferred.
- Bilingual (Spanish/English) and/or bicultural preferred.
- Strong technical abilities: database systems, presentation software, Microsoft Office suites, or equivalent.
- Strong cross-cultural interpersonal and writing skills are necessary; strong public speaking skills and ability to represent CSI and Idaho Job Corps in a positive way to diverse populations.
- Ability to interpret, follow, and administer academic and administrative policy.
- Ability to communicate effectively in both oral and written form.
- Ability to function as an integral and positive member of a team
- Ability to work in a fast paced, diverse, community environment.
- Demonstrated collaborative work style and commitment to get the job done.
- Well-developed creative and analytical thinking skills.
- Demonstrated commitment to high professional ethical standards in a diverse workplace.
- Ability to work in an unstructured environment with a high degree of independence.
- Well-organized and detail oriented with the ability to multitask.
- Excellent customer service skills (responding promptly, professionally; solving problems effectively and efficiently).
- Excellent planning and organizational skills - setting objectives and meeting deadlines.
- Complete and pass a background check.
Working Conditions and Physical Requirements
- Pleasant office setting on well-maintained community college campus. Travel occasionally. Ability to work a flexible schedule including occasional evenings and weekends.
- Physical Requirements:
- Sitting: Often
- Standing/Walking: Often
- Crouching: Occasionally
- Kneeling/Crawling: Rarely
- Stooping: Occasionally
- Twisting: Occasionally
- Climbing: Rarely
- Leg/Foot Use: Often
- Reaching (Overhead Extension): Occasionally
- Keyboarding: Often
- Grasping: Often
- Pushing/Pulling: Occasionally
- Lifting/Carrying Up to 50 Pounds: Occasionally
The College of Southern Idaho is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. The College prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.