Community Engagement Manager, Northeast Mid-Atlantic - (210000EX)
CRS JOB DESCRIPTION
Job Title: Advisor I, Community Engagement Manager, Northeast Mid-Atlantic
Job Location: Telecommuting
Job Type: Full-Time, Grade 9, Exempt
Reports To: Manager II, Field Director, Northeast Mid-Atlantic
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
CRS’s Mission & Mobilization team is building a movement of millions of people in the United States to increase the Church’s impact and influence in combatting global poverty, violence, and injustice. Animated by our Catholic faith’s call to action to alleviate suffering and work to create a more just world for the world’s poorest, most marginalized and vulnerable people, CRS’ Movement Building strategy is the outward expression of missionary discipleship—calling forth leaders who have encountered Christ in the face of the poor, becoming prophetic advocates for justice and the common good.
As part of CRS’s Movement Building team, the Northeast-Mid-Atlantic (NEMA) team is essential to mobilizing CRS supporters for advocacy and fundraising. The highly collaborative NEMA team consists of a Field Director, a total of four (4) Community Engagement Managers, a Volunteer Manager, and an Operations & Administration Coordinator. The NEMA team partners with other units within M2 including four (4) other regional teams, Movement Building’s Campaign Content & Action unit and Hispanic Engagement team and M2’s Strategy & Operations unit. The NEMA team covers field organizing, training, volunteer management and events in: Connecticut, Delaware, Maine, Massachusetts, Maryland, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, and West Virginia.
The Advisor I, Community Engagement Manager (CEM), Northeast-Mid-Atlantic, identifies, recruits, and trains new CRS chapter leaders and members. Implementing CRS’ approach for chapter organizing, the Community Engagement Manager prioritizes target areas within the Northeast Mid-Atlantic area to establish relationships with key Church and other leaders; surface interest in working with CRS to advance issue-based campaign activities as part of organized chapters; assess training, communication, and overall organizing needs; and implement methodologies for building a robust chapter infrastructure.
Roles and Key Responsibilities
- Establishes and manages relationships with CRS partners, including leaders of dioceses and parishes, high schools, colleges/universities, Hispanic constituencies, and the extended Catholic, ecumenical, and interfaith community, as guided by CRS Partnership Principles for the purposes of identifying, recruiting, retaining, and training CRS chapter leaders and members in support of CRS issue-based campaigns.
- Identifies and enlists constituents to participate in CRS issue-based campaigns and CRS Chapters through prospecting using a variety of methods including, Customer Relationship Management (CRM) reports, marketing and advertising, networking and regular communication touchpoints.
- Monitors the recruitment and retention of chapter leaders and members to ensure alignment with strategy and goals.
- Plans and facilitates events for chapters and other CRS partners at the regional and national level including regional outreach activities such as CRS speaker tours.
- Conducts presentations, trainings, workshops, courses, and retreats for CRS chapter leaders and chapter networks to build chapter participants’ capacity to engage in CRS issue-based campaign activities.
- Works closely with other Community Engagement Managers (CEMs) to assess training modules and campaign content and action materials and provide feedback for improvement and adjustments to M2 colleagues, particularly the National Advisor, Leadership Development and Training, Movement Building’s Campaign Content & Action team, and Strategy & Operations unit.
- Support chapter health, trainings, and delivery of exceptional support by collaborating closely with colleagues, particularly the NEMA team.
Education and Experience
- Bachelor’s degree in social justice, social work/advocacy, non-profit management, business, pastoral ministry, or related field
- Three years of relevant experience
- Public speaking experience
Required Languages – English
Travel – Must be willing and able to travel up to 30% within the US, when travel resumes
Knowledge, Skills and Abilities (SKAs)
- In-depth knowledge of Catholic social teaching and its’ practical application, contemporary Catholic Church issues and trends; knowledge of the structure of the Catholic Church in the U.S. and demonstrated ability to work within its culture
- Demonstrated ability to work with clergy, religious, and lay leadership within the Catholic Church, and in other Catholic institutions, organizations, and agencies
- Broad knowledge of international issues, particularly related to the developing world
- Ability to handle multiple priorities in a fast-paced and changing environment
- Excellent interpersonal, communications, and organizational skills
- Demonstrated ability to implement comprehensive training curricula, facilitate, and represent
- Strong project management skills
- Comfortable with ambiguity and openness to new roles as CRS’s M2’s strategy of movement building evolves
- Bilingual (English/Spanish) preferred
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Continuous Improvement & Innovation
- Builds Relationships
- Develops Talent
- Strategic Mindset
- Accountability & Stewardship
Supervisory Responsibilities None
Key Working Relationships:
Internal: Field Director, NEMA; National Advisor, Leadership Development and Training, Community Engagement Managers; Volunteer Manager; Operations & Administration Coordinator; Campaign Content and Action team; and Strategy & Operations team
External: Leaders of dioceses, parishes, high schools, colleges/universities, Hispanic constituencies, and within the extended Catholic, ecumenical, and interfaith community; CRS Chapter leaders and members
Work Conditions/Environment Conditions:
- Work hours include some evenings and weekends
- Telecommuting position based in the Northeast Mid-Atlantic area (CT, DE, ME, MA, MD, NH, NJ, NY, PA, RI VT, VA, or WV)
What we offer
CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.