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Senior Course Operations Specialist

University of Michigan

Job Description

How to Apply

Qualified candidates should e-mail resume & verification of reqs. to [email protected], Attn: Judan Flanagan, Associate Director of Human Resources.

Responsibilities*

Oversee the logistics of preparing, launching, running, & closing courses in the Coursera environment. Collaborate with faculty on designing &/or improving their courses. Set up, test, & implement technical assignments in a Jupyter (Python 3) environment. Triage & troubleshoot technical & non-technical problems in real time. Support faculty by managing the asynchronous (lecture videos, readings, & assignments) & synchronous (Zoom & Slack) aspects of each course. Serve as an integral member of each Master of Applied Data Science (MADS) course team blending instructional design, technical know-how, & project management. Manage course operations workflows & projects. Serve as a technical resource to other members of the course operations team including leading best practices for course operations in an academic program where approximately 6-8 courses run every 4 weeks 3 times per year.

Required Qualifications*

Position requires a Master's degree in Instructional Design or Learning Technologies or Business Administration or Human Resource Education & 12 months experience as a Course Operations Specialist or Live Course Facilitator. Position also requires/Exp. must include: 

Exp. reqs. may be met concurrently during the same time period.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

*Please mention you saw this ad on AcademicJobs.*

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