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Secretary, Student Life
Owens Community College in Toledo, Ohio
Date Posted 06/29/2021
Admin-Secretary and Administrative Assistants
Employment Type Fulltime
Application Deadline Open until filled
Advertised Position Title
Secretary, Student Life
Job Description Summary

This position serves as the front lines for the Student Life Office and supports the Assistant Dean of Student Life and Title IX and the Department of Student Life through various administrative duties.


Knowledge of service delivery in a college environment. Understanding of student populations prevalent in community colleges. Knowledge of Banner, Miscrosoft Outlook, Microsoft Office Suite, and other database and content management systems.


Must have strong computer, research, technical, and records management skills. Well developed oral/written communication, organization and administrative skills required. Conflict resolution skills and ability to manage individuals in various states of distress highly desirable.


Ability to manage conflict in a calm, productive and professional manner. Excellent customer service orientation. Candidate should have the ability to work in a high volume and dynamic office environment while maintaining a positive and pleasant demeanor.

Other Characteristics

Must be friendly with a willingness to assist with a diverse range of student, faculty, and staff needs. Must be familiar and comfortable working with individuals from a variety of socio-economic, cultural and ethnic backgrounds. Candidate must have a high degree of personal and professional integrity, respect for privacy and confidentiality, a strong sense of ethics, and a commitment to educating students and diversity.

Job Type
Campus Location
Union Position
OSSU - Owens Support Staff Union
Job Classification
Support Staff
Duty Days
260 Days = 12 months
Work Schedule

Monday-Friday 8 a.m.-4:30 p.m.

Grant Funded Position
FLSA Status
Pay Basis
Hiring Range
Retirement System
What minimum level of education is needed to satisfactorily perform the job at entry level? Check the level that applies to the job
High School Diploma or equivalent (G.E.D.)
What minimum types of experience are needed to enter the job at entry level? Also, what is the minimum time required for each type of experience?

2 years of prior support staff experience. Experience working in a higher education setting preferred.

What field(s) should training or degree be related to?
Are any state, federal, or professional licenses, certifications, or certificates required to enter the job? If so please list.
Preferred Qualifications
What preferred types of experience are needed to enter the job at entry level? Also, what is the preferred time required for each type of experience?
Essential Functions

Essential Function

Provide direct administrative support to the Department of Student Life and Title IX and the functions/areas under the direction of the Assistant Dean of Student Life and Title IX which includes Student Conduct, Student Activities, Student Government, Title IX, Counselling Services, International Student Services, Disability Resource Center, Veteran’s Services, and other areas as determined. This includes: managing functions of the office(s), answering phones, checking voicemails, scheduling appointments, creating files, making copies, sending faxes, ordering supplies and food, maintaing/organizing office space and classroom space, correspondence with members of the campus community, assisting with events, and maintenance of applicable College budgets (monitoring and tracking, maintaining spreadsheets, Purchasing Card monthly statements and reconcillation, deposits, etc.), notetaking at meetings

Essential Function

Serve as a customer service representative for Student Life and Title IX (including greeting individuals entering the office, receiving paperwork, taking messages, maintaining positive relationships, etc.)

Essential Function

Process approved purchasing and travel for Student Life under the direction of the Assistant Dean of Student Life and Title IX; which may include but not limited to processing Direct Pays, ordering supplies, coordinating travel arrangements, and submitting reimbursements (conference registration, hotel, air, ground transportation, per diem, etc.).

Essential Function

Design and maintenance of an efficient filing and data management system within Student Life, which includes confidential storage and annual review of records in accordance with College policies and industry standards.

Essential Function

Proficiency in Banner, Maxient, OrgSync (OrgExpress) and other systems as needed.

Essential Function

Perform other duties as assigned.

Essential Function

Assist with various confidential administrative functions that includes processing prior/current student background checks, imputing academic misconduct cases into Maxient (student conduct database), providing assistance with incident/investigation record keeping/correspondences/appointments, coordinating the campus Stall Talk publication.

Posting Number
Job Open Date
Committee Review Date
Job Close Date
Open Until Filled
Special Instructions Summary
EEO Statement
Title IX

Owens Community College is an Equal Employment Opportunity Employer. To find out more about the Title IX program and our initiatives, please Click Here.
All questions regarding applications can be submitted to employment@owens.edu

On Call Requirements
Minimum Expectations
Minimum Expectations
Minimum Expectations
Shift Work
Minimum Expectations


Maximum Reference Requests
Minimum Reference Requests

Supplemental Questions

Required fields are indicated with an asterisk (*).

  • * Do you have a High School Diploma or GED?
    • Yes
    • No
  • * Do you have 2 years prior support staff experience?
    • Yes
    • No

Applicant Documents

Required Documents
  • Resume or Curriculum Vitae
Optional Documents
  • Cover Letter
  • Unofficial Transcript
*Please mention academicjobs.net to employers when applying for this job*
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