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Manager, IT Partnerships
Job Description
Job Title
Manager, IT PartnershipsJob Description
Join a nationally recognized IT organization at the University of Notre Dame, where you’ll contribute to providing innovative and comprehensive IT solutions to departments and divisions across campus. Be part of a dynamic team dedicated to supporting the University’s mission to be a force for good in the world.
About the Role
As the Manager of IT Partnerships, you’ll lead a talented and diverse team of 7 full-time staff, as well as part-time on-call staff, contractors, and student workers. Your team will deliver tailored IT support and consultation services designed to meet the unique needs of our partners across departments, schools, and divisions.
As the Manager of IT Partnerships, you’ll lead a talented and diverse team of 7 full-time staff, as well as part-time on-call staff, contractors, and student workers. Your team will deliver tailored IT support and consultation services designed to meet the unique needs of our partners across departments, schools, and divisions.
In this role, you’ll champion secure, reliable technology services while overseeing a growing program focused on device management and solutions that empower campus partners to achieve their goals. You’ll cultivate strong, collaborative relationships with partners, ensuring they receive high-quality, customized IT services. You’ll also work closely with colleagues in shared IT service areas—such as Service Desk, Audio Visual Technologies, Infrastructure, and Identity and Access Management—and engage with peers in higher education and industry to advance best practices and standards for IT service delivery.
The ideal candidate will thrive in a relationship-focused environment, demonstrating the ability to manage competing priorities and deliver effective IT services in a complex landscape with multiple stakeholders.
Why Join Notre Dame?
At the University of Notre Dame, we believe that a diversity of backgrounds, experiences, and perspectives strengthens our community and enhances our mission. We are committed to fostering an inclusive environment where every individual feels valued, respected, and empowered to succeed.
We welcome candidates of all faiths, identities, and viewpoints, embracing the rich diversity that makes our community thrive. Our flexible work environment supports life-work integration, offering limited and scheduled remote work options while primarily being an on-campus role. We are also deeply invested in your well-being, professional growth, and development.
Who Should Apply
We are seeking candidates who are:
We are seeking candidates who are:
- Passionate about building inclusive and collaborative relationships.
- Skilled at managing and mentoring diverse teams.
- Committed to delivering high-quality IT services that support mission-driven work.
- Experienced in navigating complex IT environments with multiple stakeholders.
If you’re looking for an opportunity to make an impact in a supportive, mission-focused, and innovative environment, we encourage you to apply.
Join us in advancing Notre Dame’s mission of education, research, and service to the world.
Minimum Qualifications
- Strong customer service skills, including creative problem-solving, negotiation, and communication skills
- Familiarity with Apple and Microsoft desktop management
- Familiarity with IOS and Android mobile device management
- Familiarity with networking, storage, security, and access control technologies and best practices
- Familiarity with ServiceNow or other CMBD platform
- Basic knowledge of project management and business systems analysis best practices
Preferred Qualifications
- 1-3 years of experience managing people or leading teams to deliver results
- Experience in managing relationships
- Proven competency or certification in project management and business systems analysis
- Outstanding communication and storytelling skills
- Strong background in creating and maintaining metrics to demonstrate the effectiveness of the service
- Innovative mind to see what is possible
Department
Enhanced Technology Partnerships (29027)Department Website
oit.nd.eduFamily / Sub-Family
IT / Gnrl ITCareer Stream/Level
M 1 SupervisorDepartment Hiring Pay Range
up to 97K, commensurate with experiencePay ID
Semi-MonthlyFLSA Status
S1 - FT ExemptJob Category
Information TechnologyJob Type
Full-timeSchedule: Days of Week & Hours
Monday through Friday, 8am – 5pm
Limited and scheduled on-call requirements during peak periods
Limited and scheduled on-call requirements during peak periods
Schedule: Hours/Week
40Schedule: # of months
12Job Posting Date (Campus)
11/22/2024Job Posting Date (Public)
11/22/2024Job Closing Date
12/15/2024Posting Type
Open To All ApplicantsPosting Number
S251596Quick Link for Internal Postings
https://jobs.nd.edu/postings/36488*Please mention you saw this ad on AcademicJobs.*
