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Continuing Education Coordinator
Community Colleges of Spokane in Spokane, Washington
Date Posted 05/10/2021
Admin-Adult And Continuing Education Programs
Employment Type Fulltime
Application Deadline Open until filled

Please be aware that this recruitment closes at 4:00 p.m. PST. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce. We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff. Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience.

The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Continuing Education Coordinator in the Center for Workforce & Continuing Education (CWCE).

Under general direction of the Health & Medical Program Manager, this position will assist with the operations of continuing education programs for the Center for Workforce & Continuing Education (CWCE). The program coordinator will communicate directly with students, schedule non-credit offerings, upload required documentation to halFILE, and process all non-credit registrations. This position is responsible for assisting with budget coordination for non-credit classes, adherence to the CWCE strategic plan, providing recommendations for department related process improvements, and attending various meetings and conferences as required.
This is a temporary non-permanent position with an anticipated end date of six (6) months and not to exceed one (1) year. This position may be converted to a permanent position if future budget and business operational needs arise.

  • Responsible for coordinating non-credit state, self-support, and contract course coordination. Duties include: Researching, developing, building and implementing new courses; construct quarterly and yearly schedules in ctcLink; scheduling instructors, times, days, rooms, communications; order books and supplies; verify correct tuition and fees; prepare and process part time instructional contracts and rosters; prepare and ensure delivery of course evaluations while articulating results into summary letters; brief instructors on policy and procedures; prepare Provide Services Contracts and related paperwork for department; process Recognition of Attendance documentation; devise and recommend new and or revised procedures for efficient workflow; and act as liaison between Spokane Community College (SCC), Spokane Falls Community College (SFCC) and outside agencies. *
  • Input noncredit state/self-support course coding, personnel information, tuition/fees and district cashiering codes into Student Management System and ctcLink (or other third-party vendor as technology dictates); compile and proof CWCE noncredit quarterly course schedule for printing and maintain schedule deadlines. *
  • Responsible for the registration process to include; explaining processes for registrations specific to each program, input and audit student registration information as well as view student cashiering/financial information in ctcLink (PeopleSoft), coordinate payments for non-credit classes, and provide ongoing assistance and follow-through with program participants as required. *
  • Process registrations for all CWCE noncredit programs as assigned; phone, fax, mail, web registrations, and walk-ins. *
  • Answer phones greet and direct students and the public. Respond to inquiries regarding programs and procedures in-person, verbally, by mail, or electronically. *
  • Maintain electronic and manual documents according to records and retention schedule and following FERPA regulations. Generate required reports as needed/requested. *
  • Process registration transactions; adds, drops, and withdrawals. *
  • In support of the health and medical programs office operations; perform clerical duties such as maintaining health and medical record keeping/filing systems and/or database files, returning calls, answering routine questions (in person or by phone), copying materials, research, program development, and maintenance. *
  • Under the direction of health and medical program manager; Assist in program development, Research demand and decline data, as well as state requirements and credentials. Inventory lab supplies, input data and maintain interest lists, monitor email box, and collect data on job placement rates. *
  • Perform complex data and word processing tasks; merging and sorting spreadsheet and database files, uploading/downloading data. *
  • Verify course enrollment to determine to run or cancel courses; order all books and material needed to run courses and create faculty instructional contracts; manage and maintain current and past records of courses tracking monthly, quarterly, and annual revenue; establish and maintain file system in adherence to campus accreditation procedures. *
  • Monitor noncredit program activities to verify they follow state and CCS guidelines; generate reports as needed for Operations Manager or Health & Medical Program Manager on enrollment activities and revenue generation; process non-credit registration forms; calculate and verify correct tuition and fees. *
  • Coordinate and maintain positive and productive relationships with faculty and staff, workforce systems representatives, business/industry, and students/clients in order to ensure the delivery and implementation of quality workforce and continuing education offerings. *
  • Assist with the planning and coordination, implementation and evaluation of Open Enrollment and corporate/contract programs. Continually review and evaluate program delivery and recommend improvements. *
  • Liaise between staff, other departments, administration and external partners. Monitor and facilitate maintenance of staff qualification (CE credits, licensures, registrations). *
  • Perform general office duties including answering phones, completing travel, scheduling meetings, typing letters and memos, distributing mail, processing pcards, and developing/revising forms. *
  • Support and advance the CCS strategic plan, and perform other duties as assigned. *
  • Indicates this is an essential duty.
This position is designated a bargaining unit position and union membership is no longer a condition of employment.



  • Knowledge of computers and spreadsheets, database and word processing software.
  • Proficient in the use of Microsoft Excel for producing reports.
  • Six (6) months experience working with an adult population in a customer service function.
  • Excellent communication skills both orally and in writing.
  • Proficient in spelling, punctuation, sentence structure, grammar and use of Microsoft Outlook and Word.
  • Ability to effectively organize multiple work assignments, involving competing priorities, to produce work products that are accurate, of high quality and meet deadlines.
  • Proven ability to work within deadlines.
  • Strong and effective presentation skills.
  • Ability to interpret and apply regulations, policies and procedures received from multiple sources.
  • Ability to maintain a high level of confidentially.
  • Acceptance of the responsibility to promote the welfare and best interests of students at all times.
  • A demonstrable understanding and acceptance of the mission, values, goals and objectives of CCS.
  • The ability to perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, and community and technical college system.
  • Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.

  • Associates degree or higher from an accredited institution.
  • Two (2) or more years of relevant experience.
  • Knowledge or experience with Student Management System (PeopleSoft or Campus CE).
  • Knowledge of non-credit continuing education operations and training.
  • Knowledge of and ability to work with partner agency programs and key contacts in the Spokane WorkSource Career Development System.
  • Microsoft Office Specialist Certification (2010 or higher) or proof of proficiency in Microsoft Word, Excel, and Outlook (2010 or higher).


TOTAL COMPENSATION: $51,131 (12 months).
Total compensation is an estimate based upon adding the following amounts together:

  • Base compensation, plus
  • Current employer-paid health and related benefit contribution rates, plus
  • Median retirement fund contributions.
The actual total will vary depending upon each employee's enrollment choices.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Once an applicant is chosen for an interview, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

  • Work is performed in a normal, temperature-controlled office environment.
  • Work is sedentary in nature.
  • Frequent use of computer and exposure to terminal screens.
  • Visual focus and strain.
  • Work involves constant interruptions and requirement to answer on demand questions by phone, in person, or electronically.
  • Frequent repetitive hand/wrist motions and finger manipulation.
  • Frequent oral and auditory communication with others.
  • Temporary, non-permanent position (expected 6 months, but not to exceed 1 year).
  • Full-time schedule (40-hours a week).
  • This position is overtime eligible.
  • 6-month probationary period; may be extended to 12 months.
  • Requires local or regional travel. If using personal vehicle proof of driver's license and car insurance required.
  • Criminal background check required.


To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

  • CCS online application.
  • Cover letter addressing your qualifications as applied to the responsibilities of this position. *
  • Comprehensive resume. *
  • Names, addresses, and telephone numbers of three professional references.*
  • College transcript(s) if applicable - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.
NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission.

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category. Please direct all inquiries regarding compliance with access, equal opportunity and/or grievances to the Chief Administration Officer, Community Colleges of Spokane, 501 N. Riverpoint Blvd., PO Box 6000, MS 1004, Spokane WA 99217-6000 or call 509-434-5037; WA Telecommunication Relay Services (TRS) 1-800-833-6384 or 7-1-1.

Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) This position is designated a bargaining unit position and union membership is no longer a condition of employment.

*Please mention academicjobs.net to employers when applying for this job*
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