Urban Alliance is seeking a Chief Program Officer (CPO) who will ensure that the organization’s programming and evaluation are innovative, strategic, and in alignment with Urban Alliance’s core values and mission. In this capacity, the CPO will lead the development of new programmatic models, oversee the development and implementation of programmatic delivery, pilot new interventions, manage major grant-funded programs, and leverage data and evaluation to continuously improve Urban Alliance’s outcomes and processes. As a critical member of the Senior Leadership Team, the CPO will report to the CEO and will supervise the Senior Director of Programs and the Senior Director of Evaluation and Learning.
About Urban Alliance
For more than 25 years, Urban Alliance has provided thousands of economically-disadvantaged youth with the skills, social capital, and career exposure needed to overcome systemic barriers to equal employment and educational opportunities. Urban Alliance’s programming serves as a bridge between young people, employers, and schools by providing high school students with comprehensive soft skills and digital literacy training, paid internships with local employers, individualized mentoring, case management, and ongoing post-high school planning support. Urban Alliance is one of the few youth workforce development organizations to have its impact proven by a six-year randomized controlled trial and has been recognized as a leader in the field by the book Moneyball for Government, as well as the Chronicle of Philanthropy, NPR, Forbes, the Urban Institute, and the Obama Foundation.
Program Design and Evaluation
- Design and implement effective, research-based, and culturally responsive programs and resources.
- Implement data-driven continuous improvement practices to regularly assess program effectiveness and ensure alignment with organizational goals and mission.
- Cultivate a culture of collaboration and continuous improvement by implementing structures to convene, engage, and empower staff in the program development, implementation, and evaluation process.
- In collaboration with the CEO and COO, lead the strategic program vision.
- In partnership with the COO, oversee the development and execution of strategic programmatic priorities, including the organization’s strategic initiative to intensify post-high school training and employment.
- Ensure ongoing programmatic excellence and fidelity through collaboration, best practice analysis, continuous improvement, and rigorous program evaluation.
- With the support of the CEO and Director of Communications, serve as an expert and thought leader at the local, regional, and national level for effective youth workforce development programs, policies, and partnerships that promote economic and racial equity.
- Research and promote best practices and trends in programming, youth development, workforce development, and education to provide strategic guidance to organizational leadership.
- Work closely with employers, schools, and community partners to understand their needs and develop strategic pathways and programming to meet those needs.
- Supervise, coach, and support the Senior Director of Programs and the Senior Director of Evaluation and Learning in the management of their teams and implementation of their work.
- Advance the team’s collaborative, supportive, and accountable work environment where all members of the teams recognize their value and are held accountable for quality and timeliness of their work.
- Establish departmental and individual staff goals, objectives, and key performance indicators and track the results.
Qualifications & Keys to Success
Professional experience: the ideal candidate will have at least 10 years of leadership experience in the youth, education, or workforce development field with a strong track record of developing and implementing strategic, innovative, and data-driven programming. The candidate will have a demonstrated ability to work effectively across a diverse portfolio of programs and a history of problem-solving complex issues by bridging the gap between strategy and implementation.
Leadership: the ideal candidate will be a thoughtful, collaborative, and empowering leader with strong management qualities and demonstrated success in building, leading, and retaining diverse teams. The candidate will be committed to building staff capacity and elevating the work of their team. The ideal candidate will also have experience and comfortability managing a geographically disparate or remote team.
Communication: the ideal candidate will be an excellent communicator and possess strong writing and speaking skills. The candidate will leverage their strong interpersonal skills to connect with diverse stakeholders, including youth and their families, staff, business leaders, volunteers, senior government officials, community leaders, and funders. The ideal candidate will enjoy public speaking and will advocate on important youth workforce development issues.
Commitment to racial equity and social justice: the ideal candidate will have an unwavering commitment to advancing racial equity and will ensure that it is reflected throughout the organization’s programs. The ideal candidate will recognize the intersection of race and economics in shaping education and employment opportunities and will work to elevate and amplify the voices of the young people we serve.