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Academic Success Program Coordinator

University of New Hampshire

Job Description

Operating Title

Academic Success Program Coordinator

Long Classification Title

PROGRAM ADMINISTRATIVE SPECIALIST

Campus Location

Manchester

Department

UNH CPS Academic Engagement & Assessment

Summary of Position

This position plays a crucial role in coordinating various projects essential to the smooth operation and compliance of our academic programs. The primary focus areas are at-risk student monitoring, coordination with E3 team for state authorization compliance, and project coordination within the Center for Academic Engagement and Assessment at the UNH College of Professional Studies – Online.

Acceptable minimum level of education

Bachelor's

Acceptable minimum years of experience

3 years

Posting Number

PS4950FY25

Other minimum qualifications

  • Bachelor’s degree (Master’s preferred).
  • Proven experience in project management, preferably in a higher education setting.
  • In-depth knowledge of student success initiatives, including at-risk student interventions and retention strategies.
  • Familiarity with state authorization regulations and compliance requirements.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
  • Detail-oriented with strong organizational and time management skills.

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting

https://jobs.usnh.edu/postings/63829

Percent Time Information (FTE)

1.00

Grade

15

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
 
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

Posting Date

11/01/2024

Open Until Filled

Yes

Posting Open to Internal Candidates Only?

No

Interested Internal Candidates Exist?

No

Job Category

Salaried Staff (Exempt)

Drivers License and Physical Requirements. Please check all items that apply.

None applicable

Duty/Responsibility

At-Risk Student Monitoring:
  • Develop and implement strategies for identifying at-risk students through data analysis and student performance indicators.
  • Coordinate interventions and support services to improve retention and academic success rates among at-risk students.
  • Assist the Director of Student Academic Support in the implementation of synchronous tutoring and course-embedded online peer academic support.
  • Collaborate with academic advisors, faculty, and academic support staff to provide holistic support to students facing academic challenges.
  • Review student participation data for reporting to student accounts, veteran’s services, and financial aid as needed and in compliance with college policy.
  • Coordinate with financial aid office on the start of term non-participation review process.
  • Monitor and evaluate the effectiveness of intervention programs and recommend improvements as needed.

Duty/Responsibility

State Authorization Compliance:
  • Maintain current knowledge of state authorization regulations and requirements.
  • Serve as the primary point of contact for CSPO faculty/staff inquiries related to state authorization and compliance.
  • Collaborate with UNH E3 team to address compliance issues and implement solutions.

Duty/Responsibility

Project Coordination:
  • Manage multiple projects simultaneously, ensuring adherence to timelines and budgets.
  • Coordinate project teams and facilitate communication among stakeholders.
  • Monitor project progress, identify potential risks, and implement mitigation strategies.
  • Prepare regular progress reports and presentations for senior leadership and external stakeholders.

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