Position TitleAssistant Director 3, Admissions
Open Internally or ExternallyExternal
Reports to (title)Director, Admissions
DepartmentAdmissions Office - 4B7
Starting SalaryStarting at $56,937
Job Open Date03/26/2021
Open Until FilledYes
Priority Review Date04/05/2021
The Assistant Director of Admissions is a professional position that reports to, and fills in as needed for, the Director of Admissions. The Assistant Director will provide strategic and transformational leadership in the area of Admissions to fulfill the mission of the College. Under minimal supervision, the Assistant Director of Admissions will oversee recruitment efforts for the College by planning and implementing procedures and activities for attracting new students to Salt Lake Community College. The Assistant Director will hire, train and supervise all recruitment Advisors and teams (adult, high school (Charter and Alternative high schools) and special population recruitment), monitor and evaluate staff assignments, provide mentorship and growth opportunities for the recruitment team and supervise the day-to-day operations of the recruitment team. The Assistant Director will provide all employees with expectations and candid and crucial feedback in regards to their position.
Essential Responsibilities and Duties
Oversee recruitment efforts by implementing and planning activities for prospective students. Hire, supervise and training recruitment staff. Manage day to day operations and provide employees with expectations and feedback. Develop and oversee strategic recruitment efforts. Annually update the student recruitment plan for targeted populations including Concurrent Enrollment, High School Recruitment, Adult Recruitment.
Lead, organize and initiate departmental trainings for recruitment staff
-Participate in the leadership team in the development and enforcement of departmental policies and procedures
- Manage the recruitment staff calendar including High School Tour, Utah College Application Week, Concurrent Enrollment Advising and Information Sessions, follow-up visits, adult recruitment presentations, SLCC recruitment events and employee leave.
Act as director when director is not available and participate in professional development organizations.
Provide feedback, support, and resources to staff
-Work directly with the Director of Admissions to guide the department by collecting data and developing assessment plans that lead to continuous improvement; oversee the writing and compilation of reports; apply SLCC established policies and procedures; make recommendations to the Director of Admissions and Associate Vice President of Enrollment Management regarding recruitment activities and organizational structure.
-Assist the Director in establishing and evaluating departmental assessments and managing functional budgets.
- Analyze competition, potential growth markets, and external factors that affect recruitment efforts.
Present and distribute information to high school counselors, Concurrent Enrollment coordinators, students and parents regarding Salt Lake Community College. Leverage media and technology to expand the reach of Concurrent Enrollment and student recruitment.
Serve as a liaison between the SLCC and local high school counseling staffs, CTE Coordinator, Community Partners and Concurrent Enrollment Coordinators. Attend all appropriate meetings.
Provide updates of meetings attended as a representative of the Department.
Represent SLCC National Alliance of Concurrent Enrollment Partnerships (NACEP) and Utah Association of Collegiate Registrars and Admissions Officers (UACRAO) meetings as necessary.
-Oversee departmental work groups to implement departmental strategy in achieving departmental and institutional goals.
Create, update, and customize marketing and informational materials that address the unique needs of individual high schools.
- Plan and manage recruitment projects, events and conferences; including implementation of the decisions agreed upon by the Director.
Other duties as assigned.
Master’s degree with preference given to degrees in higher education administration, human relations or leadership.
Three to five years full-time experience working in a higher education Admissions or Concurrent Enrollment Offices’.
Experience with Banner and CRM software.
Spanish language skills.
Bachelor’s degree in a related field.
Five (5) to Seven (7) years’ related, paid full-time work experience required in education, social services, or human relations setting;
Knowledge, Skills & Abilities
Advocate for the needs of prospective students.
Establish a rapport with students and interact with family members.
Knowledge and understanding of Salt Lake Community College organization, goals and objectives.
Knowledge of SLCC policies and procedures. Interpret and explain college policies and procedures to prospective students and families.
Knowledge of SLCC departments. Knowledge of college enrollment procedures, resources and services.
Knowledge of social and educational resources and services in community.
Knowledge and understanding of educational placement processes (TOEFL, LOEP, ACT/SAT, CASAS, SLCC Placement Process)
Demonstrate aptitude to learn new systems and processes quickly, as needed. Demonstrate evaluation, originality, initiative, creativity, teamwork towards conflict resolution and decision-making
Knowledge and understanding of diverse student needs and challenges and demonstrate sensitivity and excellent interpersonal skills to work and interact with students from diverse academic, socioeconomic, cultural, ethnic backgrounds including differently-abled and LGBTQ students.
Communicate effectively and appropriately, both verbally and in writing with a broad range of people with diverse abilities, cultures and ethnic groups.
Oversee the development of all student recruitment materials including the campus viewbook and campus One Sheet.
Work both independently and or with a complex-structured team within the department and with other departments at the College. Maintain good working relationships college wide.
Evidence of ability to develop, implement, and evaluate recruitment plans for the Office of Admissions to support the enrollment goals of the institution.
Excellent customer service, communication, and interpersonal skills including the ability to communicate complex information to multiple audiences in both small and large-group settings and to work collaboratively and professionally with school and community partners.
Knowledge of marketing and outreach principles as related to recruitment of underserved populations in higher education.
Oversee the planning and implementation of recruitment email drip campaigns through Pardot/Salesforce
Oversee all lead generation through Enrollment Rx
Oversee all counselor and community partner relationships and programming
Ability to make educated decisions regarding all recruitment programming including (but not limited to) Diversity Conferences, Counselor and Community Partner Annual Conference and Explore SLCC
Ability to plan and manage recruitment and outreach events both on and off campus.
Demonstrated ability to plan, prioritize and manage projects and assignments.
Demonstrated problem-solving and time-management skills.
Work ethically with confidential student information.
Develop quality standards and performance expectations for the recruitment team.
Work as part of the leadership team to create professional development training strategies and assist the director in departmental budget planning
Use research methods, assessment and date driven evidence and proven practices to solve problems and make decisions.
Ability to navigate computer software such as Banner, Enrollment Rx/Salesforce, MyCE, Degreeworks, Microsoft Office Word, Microsoft Teams, Microsoft Outlook and Trello.
Ability to navigate PowerPoint and presentation media including tablets, laptops and LCD projectors.
Possess a valid driver’s license or have the ability to obtain one.
Ability to drive personal vehicle to events.
Ability to work a flexible schedule, including some evenings and weekends.
Strong leadership skills in planning and directing employees and processes.
Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.
Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.
Non-Essential Responsibilities and Duties
Voluntary participation in campus committees and associations as appropriate.
Full consideration will be given to applicants who apply on or before the priority review date indicated above.
More information about Salt Lake Community College benefits: http://i.slcc.edu/hr/benefits/benefitsinformation.aspx
Please indicate on your resume if your work experience is full time or part time.
Successful completion of a criminal background check may be required for this position.
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.