Job Description

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and highlight your experiences that directly relate to this position.

For accommodations or questions about this posting, please contact UMSI Human Resources at [email protected]. 

Job Summary

The Online Student Success Manager enhances student engagement and success for a global population of adult learners in an online environment. You will develop and manage strategic programs like academic success coaching, peer-to-peer learning groups, academic skills workshops, and early intervention initiatives. As a member of the Online Programs Team, this role is dedicated to enhancing the academic experience and outcomes for students enrolled in the online Master of Applied Data Science program.

You will grow in a hybrid, collaborative work environment, demonstrating a commitment to working with an accomplished and diverse population of students, faculty, and staff. This is a new position at UMSI and reports to the Associate Director of Online Programs. 

*This is a two-year term-limited position.

Who We Are

The School of Information is a progressive, interdisciplinary professional school that offers five academic programs. UMSI delivers innovative, elegant, and ethical solutions connecting people, information, and technology. The school was one of the first iSchools in the nation and is the premier institution studying and using technology to improve human-computer interactions. Our school mission is to create and share knowledge so that people will use information - with technology - to build a better world. For more information about UMSI, please visit our website.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

Responsibilities*

Program Development and Management
 

Academic Success Coaching
 

*You may oversee 1-5 temporary student employees.

Required Qualifications*

Work Schedule

Punctual and regular attendance is required. May require working during non-business hours and on weekends.

Work Locations

May require travel to multiple locations on and off campus. The main office workspace for this position is located in the UMSI Collegian Building.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

*Note: Visa sponsorship is not available for this position.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

*Please mention you saw this ad on AcademicJobs.*

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