Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Performs patient related business office duties such as generating patient and payor bills, patient account inquires, verification of medical coverage, patient refunds, cashiering, and collections. The Billing Clerk II directly communicates with patients, third party payors, and providers regarding billing information. The Billing Clerk II handles bills and payors of mid-level complexity, referring to procedure manuals when necessary but primarily relying on experience and the ability to make independent judgments for billing decisions.

• Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards; in addition, documentation complies with patients' insurance requirements. Files documents and updates electronic records accurately.
• Creates and sends routine and non-routine claim forms for assigned 3rd party payor sources, using independent judgment to resolve non-routine billing issues. Verifies information for accuracy and completeness. Works with accounts and payors of moderate complexity, requiring thorough knowledge of billing requirements.
• Follows up and resolves accounts receivables; collects payments from patients for self-pay or co-pay/deductible accounts.
• Performs data entry with accuracy and timeliness.
• Performs other duties as assigned.
• Posts payments and updates accounts with denials. Follows up on pending requests and denials.

Requirements:

• Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Licensed for a minimum of 3 years; No more than 2 violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving with 7 years.
• At least 2 years experience with high-volume medical billing and 3rd party payors.
• CRT and ten key experience preferred.
• Graduation from a related technical school, or equivalent experience in the medical field, preferred.
• High school diploma or GED equivalent required.
• Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
• Ability to accurately complete data entry at relatively high speed, utilizing grammar and spell check software.
• Basic computer literacy (i.e., use system to manage and schedule appointments, access electronic medical record information).
• Basic knowledge of accounting principles and ability to perform basic mathematics and computations.
• Basic knowledge of medical terminology preferred.
• Basic written and verbal communication skills.
• Bilingual in English/ Spanish preferred.
• Intermediate knowledge of medical programs such as CMS, Medi-Cal, Medicare, Worker's Compensation, and private insurance preferred.

Rewards:

• Job type: Regular Full-time
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)