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Academic Operations Manager
College of Lake County in Grayslake, Illinois
Date Posted 03/18/2021
Admin-Academic Advising
Salary Minimum salary is $57,673 -  
Employment Type Full-Time
Application Deadline Open until filled

Posting Number


Position Title

Academic Operations Manager

Internal Position Title

Academic Operations Manager


CommArts/Hum/Fine Arts Div

Position Type


Job Family


Job Summary

Under the direction of the Dean of the Communication Arts, Humanities and Fine Arts Division, the Academic Operations Manager is responsible for communicating and expediting operational procedures within the division, organizing and coordinating special activities and work projects, compiling reports and assisting in the orientation and support of part-time faculty, and coordinating academic advisement for the division. The Academic Operations Manager’s work schedule may be adjusted to include other days and times to meet changing needs during the year.

CLC offers a competitive salary, excellent benefits that currently includes BlueCross/BlueShield of Illinois health, Delta dental and Superior vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a four-day work week in the summer (Fridays off!), generous vacation, sick and personal time off and 13 paid holidays each year.

The College of Lake County (CLC) is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences.

The college is widely recognized for student success, business and community partnerships and for the achievements of our faculty, staff and alumni. Long-known as an employer of choice in Lake County, CLC was ranked #15 on the Forbes list of Top 100 Employers in the State of Illinois for 2019.

Required Qualification

Bachelor’s Degree
A minimum of three years of higher education related experience.
Knowledge of word processing, spreadsheets, and databases.

Desired Qualifications

Master’s degree in one of the division disciplines.
Experience in academic advising, program recruitment, knowledge of PeopleSoft systems, and MS Office applications.
Excellent communication and organizational skills.
Bilingual in Spanish.

Posting Date


Closing Date


Expected Start Date


Pay Rate

Minimum salary is $57,673





Total Hours per week


Work Schedule

Monday – Friday, Hours 8:00 a.m. – 4:30 p.m.

Software Testing Required


Interview Process Requirements


EEO Statement

The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities. EOE/AA/M/F/D/V

Summary of Essential Functions

Division Operations 20%
• Participate in division office tasks related to the division budget, development and maintenance of the division website, special projects and day-to-day operations.
• Participate in the process of orienting part-time faculty to the division.
• Serve as the liaison from the division to Information Technology Services and Educational Affairs on PeopleSoft issues and maintain a connection to the business analysts throughout the College.
• Develop and maintain forms for internal division use.
• Supervision, leadership and professional development of staff in the division in a team environment.
• Work with Associate Dean on faculty class placement, course loads and salary adjustments
• Perform other related duties as assigned by the Dean.

Curriculum/Scheduling 40%
• Serve as the liaison from the division to Information Technology Services and Educational Affairs on PeopleSoft issues and maintain a connection to the business analysts throughout the College.
• Manage the class schedule and catalog development process for the division through the use of PeopleSoft and communication with the faculty department chairs and dean.
• Maintain in-depth knowledge of all division curricula as well as the area of emphasis and expertise of each division staff member, and respond to questions from students, potential students, and others regarding division curricula.
• Work with PeopleSoft to oversee course and section data, reference student data when necessary and participate in the development and maintenance of the degree audit component.

Student Service 40%
• Participate in the development and coordination of institutional advisement strategies and procedures.
• Follow the appropriate referral service for students in need.
• Serve as the division resource for academic advising issues, evaluation of student records, prerequisites, referral of students to support services, and interpretation of CLC’s credentialing process and graduation requirements.
• Work with the testing center to facilitate placement testing as needed.
• Be familiar with support services, including those provided to special needs students, and encourage students, when appropriate, to avail themselves of these services.
• Follow the appropriate referral service for students in need.
• Actively participate in on and off-campus recruitment efforts to increase student and community awareness of division programs.
• Manage departments’ student access, curriculum substitutions, and grade change forms.

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