Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Job Roles

• Provide dedicated and specialized assistance for patients and prospects.
• Client base consists of referrals from FHCSD's PACE and prospects.
• Provide assistance with client base in gathering information to complete applications and filing claims/appeals.
• Complete and write SOAR Medical Summary Reports for each individual's application.
• Accompany individuals to set appointments at the Social Security Administration as appropriate through each element of the required process.
• Accompany individuals to set appointments with DHCSD.
• Serves as a point of contact with public benefits entities on behalf of FHCSD patients and clients.
• Performs other duties as assigned

Education/Certifications/Licenses/Registrations

• A Bachelor's degree in a related field preferred or equivalent work experience.
• Evidence of ongoing training and education in related areas such as mental illness, substance abuse, and/or homelessness.
• Ability and means to travel as needed in a timely manner within San Diego County.
• DRIVER REQUIREMENTS: Requires an active Class C California driver's license, proof of liability insurance at $100,000, on vehicle used. No more than 2 points in past 12 months; No suspensions in last 2 years for moving violations; No DUI, reckless or felony Driving within 5 years. No license revocation in 7 years.

Experience/Specialized skills (including Language)

• 2 years of experience with health education or working in the medical/health or other social services related field.
• Familiarity with Social Security Administration's Listings of Impairments.
• Ability to prioritize multiple tasks and meet frequent deadlines.
• Superior organizational skills and attention to detail.
• Good writing skills and the ability to analyze extensive data and create written reports with accuracy and brevity.
• Ability to maintain professional boundaries and engagement skills with a challenging population and in non-traditional work conditions.
• Strong verbal and written communication skills, including the ability to communicate effectively with those who speak English as a second language.
• Computer experience, including troubleshooting and problem solving and proficiency in MS Office applications (Word, Excel) and database management.

Ages of Patients Served: All Ages

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)