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Collegewide Benefits Specialist
Delaware Technical Community College in Dover, Delaware
Date Posted 03/16/2021
Admin-Admissions and Enrollment
Employment Type Fulltime
Application Deadline Open until filled
Position Title Collegewide Benefits Specialist
Position Number 116116
Position Type Regular Full-Time
Hiring Location Office of the President-Dover, DE
Contact Phone Number 302-857-1604
Contact Email Address oophr@dtcc.edu
Work Location Office of the President-Dover, DE
Position Specific Details

The incumbent participates in managing the benefits administration at a collegewide level.

This is a regular full-time position.

Salary $34,484
Classification Title Collegewide Benefits Specialist
Job Code 4078 (FT), 4578 (PT)
FLSA Non-Exempt
Position Pay Grade B/C 11
Position Type Full-Time
Summary Statement

An incumbent is responsible for providing support for Collegewide benefits administration.

Nature and Scope

An incumbent reports to the collegewide benefits manager. Incumbents participate in managing the benefits administration at a collegewide level. Class incumbents provide advice, guidance, and interpretation consistent with applicable laws, rules, policies, and procedures. Typical contacts are virtually all campus employees, staff employees at the Office of the President, State agencies, and vendors. Many contacts, due to the nature, require the exercise of significant tact, discretion, and confidentiality.

Principal Accountabilities

An incumbent may perform any combination of the below listed accountabilities:

1. Manages the benefits administration at a collegewide level including but not limited to data entry (PHRST and vendors) refund/adjustments. Serves as a liaison between employees and vendors in resolving issues related to benefit programs. Researches and resolves benefits-related problems.

2. Provides guidance to campus human resources staff concerning benefits information as it relates to applying and interpreting laws, rules, regulations, policies and procedures. Provides support to campus Human Resources staff and ensures they are kept up-to-date on the latest benefits/pension changes/updates.

3. Provides information to employees relating to the pension rules and regulations. Completes research (payrolls, PDF’s, timesheets, documentation from other agencies, etc.) for Creditable Service Forms and pension applications. Provides pre-retirement, retirement, and post-retirement counseling and application processing for regular, disability, and vested pensions as assigned.

4. Evaluates human resources pension and benefit transactions for accuracy, completeness and use of correct forms.

5. Reconciles employee benefits to vendor’s enrollment list and deduction register.

6. Maintains employee benefits files and records.

7. Provides support to campus human resources staff and creates, maintains, and distributes benefits manuals an operating procedures to campus human resources employees.

8. Generates reports from the PHRST system to insure information is accurate and complete.

9. Performs other related duties as required.

Knowledge Skills and Abilities

Knowledge of applicable State, federal and College laws, rules, regulations, policies, and procedures pertaining to benefits administration.
Knowledge of word processing and spreadsheet software.
Knowledge of the methods used to assemble, analyze and interpret data, and preparing reports.
Skill in interpreting, maintaining records, analyzing, prioritizing, and thinking critically.
Skill in applying Benefit specific rules, regulations, policies and procedures.
Ability to manage multiple projects simultaneously while under pressure to meet deadlines.
Ability to communicate effectively, both orally and in writing. .
Ability to effectively communicate and relate to a diverse population in a multicultural environment.
Ability to establish and maintain effective working relationships with other College employees, other State agencies, and vendor representatives.

Minimum Qualifications

Associate’s degree in a relevant field and four (4) years of relevant experience; or other equivalent combination of education and experience.

Rev. 02/13/19

Posting Details

Posting Number REG2852PO
Number of Vacancies
Desired Start Date
Position End Date (if temporary)
Open Date 03/12/2021
Close Date
Open Until Filled Yes
Special Applicant Instructions

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application
  2. Teaching Philosophy
  3. Writing Sample
  4. Curriculum Vitae
  5. Unofficial Transcripts
  6. Other Document
  7. Multi Media
  8. First Letter of Reference
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