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RemoteArea Business Manager - New England
Job Description
Seeking talent near the Boston Metro Area
Area Business Manager is responsible for all aspects of managing assigned sales territory, including launching and selling products, meeting with individual territory goals, and addressing customer needs.
Primary Responsibilities:
- Effectively impacts customers by providing exceptional value and service, utilizing approved marketing and corporate resources, which ultimately helps providers to identify and start appropriate patients on therapy.
- Deliver results and exceed goals; with exceptional territory business planning and execution.
- Proudly represent Acadia and its culture, mission, and values.
- Utilizes knowledge, critical thinking, and dialogue skills to deliver meaningful customer experiences that result in satisfaction, equity, and loyalty.
- Develops strong relationships and facilitates mutual respect with HCP customers including key opinion leaders' (KOLs') within the territory, as well as other relevant stakeholders.
- Promptly identifies and investigates customer concerns and communicates with appropriate staff to solve problems in a timely manner.
- Analyzes sales potential and then objectively executes in the territory to ensure appropriate calls, reach, frequency, business meals, speaker programs, etc. to achieve consistently strong business results. Works within given budgets and policy guidelines, while keeping an analytical eye on ROI.
- Strong collaboration and communication with sales management and region/area teammates, as well as cross-functional teammates (i.e. patient access managers, market access, patient advocacy liaison, sales operations, sales training, marketing, etc.) as business needs dictate.
- Attends local and national patient/caregiver advocacy and support events (many times requiring work on weekends), as well as attending relevant conferences, and other trainings.
- Develop deep neuroscience and Acadia product knowledge, and an understanding of local and regional market trends.
- Consistently operates with a positive, solution oriented, collaborative attitude, with comfort in navigating ambiguity.
- Provides appropriate guidance around pricing and reimbursement for promoted products to customers, and acts as liaison between customers and the appropriate cross-functional teams when specific reimbursement questions arise.
- Remains compliant with all regulations in the course of carrying out responsibilities.
- Consistently carries out responsibilities with proficiency, professionalism and accountability.
- Takes on leadership opportunities as appropriate and aggressively pursues personal development.
- Other duties as assigned.
Education/Experience/Skills:
Bachelor's degree required, with an emphasis in the life sciences preferred. A preferred minimum of 10 years healthcare sales with at least 5 years of experience selling in a specialty account-based environment required. 2+ years of rare disease experience strongly preferred. History of working in Pediatric Neurology, CNS/Neurology markets with launch experience, is a plus. Experience with specialty distribution (specialty hub and reimbursement), partnering with customers/stakeholders such as key opinion leaders, academic institutions, centers of excellence, hospitals, patient advocacy and support organizations, and patients/caregivers in therapeutic areas such as neurology strongly desired. Must be in good standing with the FDA and OIG.
- Demonstrated advanced selling skills and ability to engage in effective situational dialogue with customers
- Ability to demonstrate exceptional disease state and product knowledge
- Strong interpersonal and communication skills
- Demonstrated ability to effectively work cross-functionally to strategize, align, and build actionable business plans that enable patient access to therapy.
- Ability to anticipate future business opportunities and customer needs, operating with business ownership or general manager mentality.
- Ability to build and maintain lasting relationships with key customers and build networks within the neuroscience community
- Experience developing KOLs and Speakers
- Organized, solution-oriented, self-motivated, and takes initiative
- Consistently models professionalism, integrity, and the ability to comply with a strict policy, work in a highly regulated environment, and maintain confidential information and data
- Must live within the territory and depending on the territory's geography and work requirements may also be required to live within a reasonable distance to a major airport.
- Must possess a valid driver's license and maintenance of an acceptable driving record. Must follow all applicable guidelines as set forth in the Company Fleet Management Program including periodic DMV reviews
- Requires significant and extensive driving of a company-provided car on a daily basis as well as overnight travel depending on the territory's geography. Air travel is also required, based on the territory's geography, to the Company's headquarters and for regional and national meetings and events.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment and independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. Ability to personally drive and remain eligible for a company-provided car for day-to-day work requirements and to travel by airplane independently as needed. Travel up to 80% of the time (depending on territory geography) and work after hours if required by travel schedule or business issues. Must live within the territory or within 30 miles of the territory border. Depending on the territory's geography and work requirements, may also be required to live within a reasonable distance to a major airport.
#LI-REMOTE
In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.
What we offer you (US-Based Employees):
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 14 paid holidays plus one floating holiday of your choice, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave
- Tuition assistance
EEO Statement (US-Based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We would strongly encourage you to apply - especially if the reason you are the best candidate isn't exactly as we describe it here.
It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.
As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia's career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at talentacquisition@acadia-pharm.com or 858-261-2923.
Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodation given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.
Notice for California Applicants: Please see our California Applicant Privacy Notice within our Privacy Policy.
Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. ("Acadia"). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in absence of an executed search agreement will not obligate Acadia in any way with the respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.
ACADIA is an Equal Employment Opportunity/Affirmative Action Employer: Minority/Female/Disability/Veterans/Sexual Orientation and Gender Identity
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