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Manager, Communications and Social Media
Job Description
Full job description
JOB TITLE:
Communications and Social Media Manager
DEPARTMENT:
Marketing and Communications
EMPLOYMENT TYPE:
Professional, $52,000 - $62,000 annually based on education and experience; full-time, benefits-eligible
Generous Benefits include:
Communications and Social Media Manager
DEPARTMENT:
Marketing and Communications
EMPLOYMENT TYPE:
Professional, $52,000 - $62,000 annually based on education and experience; full-time, benefits-eligible
Generous Benefits include:
- Health/Vision, Dental, Life/ADD & Long-term Disability Insurance: Generous Employer contribution toward the cost of these benefit premiums
- Vacation Leave: Earn up to 15 days per year
- Sick Leave: Earn up to 12 days per year
- Holiday Leave: 12 per year
- Retirement: Participates in MT Teacher's Retirement System; AND Employer match up to 7% for 403(b)
- Tuition Waiver: Employee plus up to two legal dependents
- Public loan forgiveness
Note, the average value of our benefits is $25,000 in addition to salary!
FLSA:
Exempt
CLOSING DATE:
Open Until Filled
POSITION OVERVIEW: We are seeking a dynamic and creative Communications and Social Media Manager to join our team. Communications and Social Media Manager will be responsible for all aspects of FVCC's and Wachholz College Center's social media accounts, as well as writing, editing, and producing weekly newsletters and email marketing campaigns that inform and engage the campus and community. In this role, the Communications and Social Media Manager will be responsible for the creation of all digital content and videos for FVCC and Wachholz College Center. The Communication and Social Media Manager is the point of contact for all student-related activities and responsible for all aspects of maintaining and promoting the Wachholz College Center and FVCC events calendars with the goal of increasing awareness of students and the community.
Note: This full-time position requires a flexible schedule to accommodate events that frequently occur outside regular business hours, including evenings and weekends.
KEY RESPONSIBILITIES:
Exempt
CLOSING DATE:
Open Until Filled
POSITION OVERVIEW: We are seeking a dynamic and creative Communications and Social Media Manager to join our team. Communications and Social Media Manager will be responsible for all aspects of FVCC's and Wachholz College Center's social media accounts, as well as writing, editing, and producing weekly newsletters and email marketing campaigns that inform and engage the campus and community. In this role, the Communications and Social Media Manager will be responsible for the creation of all digital content and videos for FVCC and Wachholz College Center. The Communication and Social Media Manager is the point of contact for all student-related activities and responsible for all aspects of maintaining and promoting the Wachholz College Center and FVCC events calendars with the goal of increasing awareness of students and the community.
Note: This full-time position requires a flexible schedule to accommodate events that frequently occur outside regular business hours, including evenings and weekends.
KEY RESPONSIBILITIES:
- Develops, manages and evolves FVCC and Wachholz College Center's social media presence on platforms including but not limited to Facebook, Instagram, YouTube, LinkedIn.
- Conceptualizes, writes, photographs, films, edits and posts engaging media content that promotes all aspects of FVCC and Wachholz College Center with the intent to share news, campus updates, events and programs and promote participation.
- Tells the story of FVCC and Wachholz College Center with a fresh and creative perspective using a variety of methods and tools, not limited to photography, video, dynamic and compelling writing, audio, engaging graphics and user-generated content across multiple social media platforms.
- Writes, designs, edits and distributes three weekly digital newsletters for FVCC that highlights campus news, events, and announcements for Faculty, Staff, Students and the Wachholz College Center and uses email marketing and newsletters to create brand lift and drive ticket sales.
- Writes, designs, edits and creates a printed campus events bulletin to be distributed across campus informing anyone on campus about happening and events.
- Serves as the point of contact for photographic and video coverage of all FVCC and Wachholz College Center events.
- Builds, maintains and grows a digital community through social media channels, blogs, email and websites, ensuring social media and video marketing content is consistent with FVCC and Wachholz College Center’s brand, style, voice and community, and ensures all content is consistent with college messaging, best practices, policies, and procedures.
- Monitors and responds, as needed, to comments on social media accounts, following guidance and best practices set by the Executive Director of College Relations, Marketing and Communications.
- Designs, implements, and refines social media metrics and performance tracking strategies to gauge success, informs future content creation, and drives continuous improvement in engagement and reach across all platforms.
- Manages on-campus physical bulletin boards, including the approval and posting of posters and signage.
- Actively participates in the development of a climate that promotes and supports innovation and efforts to continuously improve services and information provided to students, faculty, FVCC and Wachholz College Center.
- Fosters and nurtures relationships across campus to ensure seamless information flow, enhancing transparency and keeping both the public and campus community fully informed FVCC and Wachholz College Center events.
- Maintains professional ethics and confidentiality of students in accordance with applicable laws and policies.
- Cross trains to perform other departmental and team functions; backfills for staff as needed.
- Willingness and ability to work a flexible schedule, including nights and weekends, as required by the event schedule.
- Creates and maintains a collaborative and collegial environment with colleagues and maintains effective working relationships
- Performs other duties as assigned.
- Reports to Executive Director of Communications and Marketing, with a dotted line to the Communications and Marketing Manager of Wachholz College Center.
MINIMUM QUALIFICATIONS:
- Bachelor's degree in Marketing, Communications, Journalism, Digital Media or related field and a minimum of one year of professional related work experience; OR,
- Associate’s degree in Marketing, Communications, Journalism, Digital Media or related field and a minimum of three years of professional related work experience; OR,
- A combination of five years of higher education and professional related work experience.
PREFERRED QUALIFICATIONS:
- Two to four years’ experience in marketing, public relations, communications, filming, photography, editing, creating and writing digital content for websites, social media and newsletters.
- Proven experience managing multiple social media accounts for an organization, institution or higher education.
- Experience promoting speakers, musicians and cultural performances.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Excellent and effective communication skills, including the ability to present ideas and information to groups of people, as well identify and cultivate relationships with key stakeholders across campus, in the community for FVCC and with artist management as needed for Wachholz College Center.
- A keen eye for detail and the ability to continuously think strategically and creatively, ensuring optimal investment of time and effort relative to the task's significance.
- Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency with email marketing platforms and digital newsletter creation and optimization.
- Passion for higher education, FVCC’s mission to serve its students and the community as well as Wachholz College Center’s mission to provide a cultural and performance hub for the community.
- Ability to effectively organize multiple work assignments, involving competing priorities, to produce at the highest level resulting in optimal effort toward meeting FVCC and Wachholz College Center’s overall goals and strategic plans.
- Able to self-motivate and take initiative on projects and relationships, as well as effectively work both independently and as part of a collaborative team.
- Willingness and ability to work a flexible schedule, including nights and weekends, as required by the event schedule.
- Ability to build working relationships and meaningfully collaborate with internal and external contacts.
- Ability to envision new and expanded possibilities, analyze data, identify connections, and formulate new or innovative approaches and insights.
- Strong knowledge of standard office software including Excel, Word, PowerPoint, and Google tools
- Ability to work within policies and procedures of FVCC
- Ability to issue and follow directions
- Ability to maintain strict confidentiality
- Ability to work effectively with people from a variety of culturally diverse backgrounds
- Ability to maintain regular and acceptable attendance levels
- Ability to successfully pass a criminal background check
- Ability to respond in the event of an emergency
- This is a Medium Duty job, according to the Selected Characteristics of Occupations Defined in the Revised Dictionary of Occupational Titles, U.S. Department of Labor and Industry. Medium Duty involves exertion of 20-50 pounds of force occasionally, and/or 10-25 pounds frequently, and/or up to 10 pounds continuously to move objects.
APPLICATION PROCEDURE:
In order to be considered for this position, applicants must apply online at https://www.fvcc.edu/about/careers-at-fvcc; paper submission of applications or resume materials are not accepted for open positions. FVCC does not retain application materials for future consideration.
Additionally, applicants are required to submit the following documents by uploading them to the online application (NOTE: FVCC's applicant tracking system will time-out after 45 minutes of inactivity. Please have your documents ready to upload before you click the Apply button.) :
In order to be considered for this position, applicants must apply online at https://www.fvcc.edu/about/careers-at-fvcc; paper submission of applications or resume materials are not accepted for open positions. FVCC does not retain application materials for future consideration.
Additionally, applicants are required to submit the following documents by uploading them to the online application (NOTE: FVCC's applicant tracking system will time-out after 45 minutes of inactivity. Please have your documents ready to upload before you click the Apply button.) :
- Letter of application indicating how you meet the minimum qualifications and detail your work experience as it relates to the position's Knowledge, Skills and Abilities; AND
- A current, comprehensive resume or curriculum vitae; AND,
- Unofficial transcripts for all degrees held AND/OR Professional Certifications (if more than one transcript or certification, combine and upload as one document). As a condition of employment, the successful candidate will submit official transcripts for all d degrees held and applicable certifications to FVCC HR prior hire. Only transcripts from accredited institutions will be accepted.), AND
- Portfolio of your work showcasing relevant experience in communications, social media management, newsletters, email marketing, photography and video content creation (NOTE: the file size for this uploaded is limited, so please upload a document with the links to your work), AND
- Three professional references, with complete contact information, must be provided on the application form. Professional references must be individuals most familiar with applicant's work experience, skills, and work behaviors and supervisory experience. Do not list family and friends for professional references.
EMPLOYMENT VERIFICATIONS, REFERENCE CHECKS AND CRIMINAL BACKGROUND CHECKS: Prior to any offers of employment, FVCC conducts thorough employment verifications and reference checks and may contact organizations and individuals not listed on an applicant's application or resume. Additionally, FVCC conducts post-offer criminal background checks.
EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION: FVCC is an equal opportunity employer and affirmative action organization. It is FVCC's policy that all individuals are entitled to equal employment opportunities regardless of race, color, religion, creed, political ideas, sex, gender identity, sexual orientation, age, marital status, veteran’s status, service in the uniformed services as defined by state and federal law, physical or mental disability, national origin or ancestry except as authorized by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs, as required by federal and state laws.
FVCC BOARD POLICY: The FVCC Board Policy Manual is available to review at https://www.fvcc.edu/about/board-administration/board-of-trustees/board-policies
REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process. No applicant will be penalized as a result of such a request.
VETERANS' PREFERENCE ACT: Preference applies in hiring and provides a uniform method by which special consideration is given to qualified Veterans. Veterans’ Preference laws do not, however, guarantee Veterans a job, nor do they give Veterans’ preference in internal actions such as promotion, transfer, reassignment, and reinstatement. I understand that applying for a preference is voluntary and that all information related to a preference is confidential and used only during the hiring process; the information will be maintained in a separate confidential file. To claim Veterans' Preference, you must complete the Veterans' Preference Form (form is available at: https://www.opm.gov/forms/pdf_fill/SF15.pdf) and email it along with document(s) that verify your eligibility for employment preference to Jobs@fvcc.edu. Claims for Veterans' preference must be received by Human Resources prior to position closing date.
WINDFALL ELIMINATION PROVISION: Based on the Windfall Elimination Provision, I understand my employment may not be covered by Social Security. To learn more about the Windfall Elimination Provision click https://www.ssa.gov/pubs/EN-05-10045.pdf.
AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
EEO/AA
EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION: FVCC is an equal opportunity employer and affirmative action organization. It is FVCC's policy that all individuals are entitled to equal employment opportunities regardless of race, color, religion, creed, political ideas, sex, gender identity, sexual orientation, age, marital status, veteran’s status, service in the uniformed services as defined by state and federal law, physical or mental disability, national origin or ancestry except as authorized by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs, as required by federal and state laws.
FVCC BOARD POLICY: The FVCC Board Policy Manual is available to review at https://www.fvcc.edu/about/board-administration/board-of-trustees/board-policies
REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process. No applicant will be penalized as a result of such a request.
VETERANS' PREFERENCE ACT: Preference applies in hiring and provides a uniform method by which special consideration is given to qualified Veterans. Veterans’ Preference laws do not, however, guarantee Veterans a job, nor do they give Veterans’ preference in internal actions such as promotion, transfer, reassignment, and reinstatement. I understand that applying for a preference is voluntary and that all information related to a preference is confidential and used only during the hiring process; the information will be maintained in a separate confidential file. To claim Veterans' Preference, you must complete the Veterans' Preference Form (form is available at: https://www.opm.gov/forms/pdf_fill/SF15.pdf) and email it along with document(s) that verify your eligibility for employment preference to Jobs@fvcc.edu. Claims for Veterans' preference must be received by Human Resources prior to position closing date.
WINDFALL ELIMINATION PROVISION: Based on the Windfall Elimination Provision, I understand my employment may not be covered by Social Security. To learn more about the Windfall Elimination Provision click https://www.ssa.gov/pubs/EN-05-10045.pdf.
AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
EEO/AA
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