Job Description

Job Description Summary

The L.W. Tyree Library at Santa Fe College is hiring multiple educational aides to perform duties essential to library circulation, collection maintenance, and the provision of quality library services. The Educational Aide will maintain a functional and efficient work environment and ensure compliance with SF and FERPA policies.

 

Job Description

Responsibilities and Duties:

• Provide frontline customer service excellence at Tyree Library service desks on the NW campus.
• Help library users with borrowing materials, study room reservations, computers, printing, Wi-Fi, and general library questions.
• Shelve and help maintain library materials.
• Move throughout the interior and exterior of the building to identify and communicate safety or policy concerns and/or needs.
• Provide service excellence through courteous, informed, accessible and professional engagement
• Perform other duties as assigned

Qualifications

Required: The Educational Aide must be a currently enrolled Santa Fe College student, in good academic and behavioral standing, taking six (6) or more credit hours.   

Additional Requirements: A criminal background check will be conducted.

Preferred:  Availability to work mornings, nights, and/or weekends.

General Knowledge, Skills and Abilities

• Ability to work successfully in a multi-cultural environment
• Communication - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job
• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills. 
• Detail Oriented - Proven accuracy and attention to detail. 
• Ethics - able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions
• Team Orientation & Interpersonal – highly motivated team player with ability to develop and maintain collaborative relationships with all levels within and external to the organization. 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo
 
Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.

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