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Associate Director, Human Resources
Job Description
Full job description
Under the general direction of the Executive Director of Human Resources, manage the day-to-day operations of the Human Resources Department. This includes assisting the Executive Director of Human Resources to provide leadership and direction regarding personnel functions through the management of a comprehensive human resources administration including performance management, recruitment and employment services, benefits management and counseling, salary administration and job evaluation, organizational and talent development, records management, departmental budgeting, labor and employee relations, and human resource information systems. Provide contract administration and interpretation, and guidance/coordination of related management activities consistent with the mission and goals of the college.The Associate Director of Human Resources may assume the duties and responsibilities of the Executive Director of Human Resources while the Executive Director is absent, exercising judgment and providing advice on a wide range of personnel matters.
Required Qualifications:
Applications are reviewed for minimum qualifications. In order to be considered, your application must clearly show you meet the minimum qualifications for this position.
Education and Training:
- Requires bachelor’s degree with emphasis in business administration, public administration, human resources, or a related field;
- OR an equivalent combination of education, training, and experience necessary to successfully perform all essential functions of the job.
Experience:
- Requires a minimum of five (5) years of increasingly responsible experience in human resources management.
- Directly related administrative experience in human resources areas which may include benefits, complaint investigation/resolution, collective bargaining, workers’ compensation, leaves, classification and compensation, personnel actions, etc.
- Must have supervisory experience.
Knowledge, Skills and Abilities:
- Position requires in-depth knowledge of human resources functions, policies, procedures and systems.
- Must understand human resources practices and have ability to apply problem-solving techniques.
- Requires knowledge of federal and state laws as well as regulations related to the operational areas of the College’s Human Resources, as outlined in the essential duties.
- Requires familiarity with integrated human resources/payroll automated systems and specific knowledge of computerized word processing and spreadsheet applications to manipulate data accurately.
- Position requires attention to detail and the ability to ensure accuracy and meet strict timelines.
- Requires knowledge of collective bargaining agreements, regulatory compliance issues, and investigation skills.
- Position needs to be familiar with compensation practices and salary adjustment processes.
- Requires well-developed human relations, judgment, and communication skills (oral and written).
- Position requires frequent important contacts with employees, insurance, workers’ compensation, and unemployment representatives, 403(b) plan administrators, physicians, labor union representatives, legal counsel, and the general public.
- Requires ability to supervise, train, evaluate, motivate and lead staff.
- A Master’s degree in a related area is preferred.
- Knowledge of Banner software preferred.
Work is generally performed in an office environment. Considerable time is spent working on a computer. Constant interruptions, distractions and changing priorities. The position has considerable pressure and stress due to a variety of timelines and deadlines. Complaint investigations and discipline responsibilities may be potentially stressful and/or hazardous. May be expected to work extended hours. Must be able to use a computer and communicate effectively in person and over the phone. Must be able to respond to ergonomic and ADA assessments and meetings in various locations on campus and at LBCC Centers. May periodically travel for meetings and training.
Essential Duties:
Nature and Scope of the Position:
Exercises independent judgment and discretion in performing professional duties. Position is entrusted with a high degree of sensitive and confidential information. Although policies, administrative rules, procedures and contract requirements provide direction, typical decisions require interpretation, clarification and judgment, and involve the applicability of federal and state laws. Errors in judgment could have a substantial impact on the department and college.
Committee Assignments:
Committee Assignments:
IT Governance
Budget Team
Drug and Alcohol Prevention Committee
Essential Duties:
Essential Duties:
- Supervise classified and confidential employees. Manage staff in the daily operations of Human Resources functions. Conduct staff performance reviews within agreed upon time lines. Resolve performance and disciplinary issues. Provide information, advice, and assistance to the Human Resources department and staff regarding application of statutes, regulations, contracts, practices, and employee relations practices relating to their functional areas. Guide staff regarding statutory compliance and bargained agreements. Promote professional development and career advancement.
- Coordinates with functional leads within Human Resources to ensure efficient and effective collaboration to effectively support College initiatives.
- Plan, organize, maintain, and manage the processes and operations of assigned Human Resources programs. Manage the operational activities of the department including planning, implementing, administering and evaluating projects and services impacting College operations from a Human Resources perspective.
- Research, develop, recommend, and administer policies, procedures, and processes in support of Human Resources operations; implement and monitor compliance with approved policies, procedures, and processes. Responsible for the security and confidentiality of applicable records. Assist with the review of the 6000 series ARs.
- Collect and analyze a variety of complex data and information. Performs statistical analysis and summarizes findings in applicable reports or other communication mediums. Supervises HR Analyst in the development of statistical reports and surveys. Oversee the development of Banner data reports for decision making.
- Supervise the HR Coordinator in designing, developing and implementing strategic recruitment and retention programs with a specific focus on diversity and inclusion. Including providing support, assistance and training to hiring managers and their hiring committees, to optimize the College hiring process. Provide information regarding equal employment opportunity, testing procedures, reference checks, etc. Assist with developing interview questions and screening/rating tools
- Oversee advertising budget to assure satisfactory return on investment in terms of applicant response and diversity recruitment. Make recommendations for better use of advertising dollars. Propose annual advertising budget to the executive director.
- Supervise compensation and position control processes, including but not limited to development of salary schedules, compensation surveys implementation of bargaining agreements, and salary increases and adjustments due to personnel changes and reclassifications. Calculate and recommend exempt and confidential initial salary placements. Oversee faculty and classified salary placements.
- Supervise the coordination of the human resources information system including system integration with payroll, position control, finance, and student systems. Oversee development and implementation of human resources system enhancements. Work with department staff on process improvements. Ensures system compliance with collective bargaining agreements, HR policies, procedures and applicable laws and regulations.
- Carry out the creation and revision of management, confidential, faculty, and classified position descriptions.Analyze position descriptions for appropriate classification and reclassification. Factor positions using a point factor evaluation system to determine appropriate position title and grade.
- Maintain preferred hiring and recall lists, and manage layoff placements related to staff reductions. Provide outplacement assistance to retrenched and displaced employees.
- Assist the Executive Director, Human Resources and the bargaining team with confidential analysis in support of collective bargaining negotiations. Provide salary and benefit data analysis and cost projections. Provide information to the bargaining team on contract administration processes.
- Counsel managers and employees on sensitive labor and employee relations matters, including performance issues and disciplinary actions. Advise and assist manager in identifying employee relations, performance, and behavioral issues, and determining appropriate course of action. Review disciplinary actions forms, providing feedback and assistance as needed. Work with college liability counsel on terminations.
- Supervise the administration of the College’s performance review processes.
- Provide guidance to management staff including contract interpretation, investigation and advice on a full range of employee relations matters including, but not limited to employee assistance referrals, reasonable suspicion testing, and departmental restructuring.
- Supervise file retention processes. Oversees the creation, archiving, and purging, of employee PERS, benefits, personnel and payroll, investigation, grievance, medical, and other Human Resources files.
- Provide regulatory compliance assistance to the executive director (compliance with state and federal laws, civil rights guidelines, collective bargaining agreements, policies/practices, etc.). Answer questions from supervisors and employees and provide guidance. Research issues with other colleges and the Bureau of Labor and Industries. Train department staff on the interpretation of bargaining agreements and college policies, administrative rules, statutes, regulations and HR practices.
- Serve as a at Title IX Investigator for sexual harassment, sexual assault, and other gender bias/discrimination complaints, and make recommendations for resolution of complaint. Assist with Title IX compliance. Assist with preparation for grievances, arbitration proceedings, responses to civil rights claims, etc.
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