This job has Expired
Parking Services Facilitator
Job Description
Job Number
CLA00473PPosition Title
Parking Services FacilitatorPosition Type
Classified Full TimePercentage Employee
100%Number of Months Assignment
12Starting Date
As soon as possibleCurrent Work Schedule
Monday – Friday 8:00am – 4:30pm
Salary Range
26Salary
$4,926.43 – $6,302.11 monthly – Successful candidate will start at step 1 except in cases where District deems appropriate.
FLSA
Non-ExemptLocation
Main CampusDepartment
Facilities Services (Dept)Open Date
07/25/2024Closing Date
08/08/2024About Rio Hondo College
About Río Hondo College
Río Hondo College welcomes and embraces all students in their educational and career pathways. As a Hispanic-Serving Institution (HSI), our College has a student population of 22,000, of which 18,000 are Latinx students. We were the first college in Los Angeles County to provide two years of free tuition to first-time, full-time college students through our Río Promise program. We are proud to acknowledge that many of our students have transferred to high ranked institutions such as Harvard, Stanford, USC and UCLA, UC Berkeley, UC Irvine, Cal State LA, Cal State Long Beach, and Whittier College to name a few.
Strengths
Our caring and dedicated student-centered staff, faculty, and administrators are devoted to the advancement of educational justice, equity, and opportunity for all our students. Our College’s 900 employees, with close to 600 faculty, hold themselves accountable for the academic success of disproportionately impacted student populations. Our entire staff, with unwavering team collaboration, work hard to ensure our students reach their full potential by eliminating gaps in academic outcomes that traditionally hinder students of color.
Río Hondo College is committed to the recruitment of qualified and diverse employees who are dedicated to our students’ success. We recognize that diversity in an academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for our students. We are steadfast in our hiring practices and staff development processes which reinforce the goals of equal opportunity, diversity, and inclusion. Our practices and processes also support the importance of a workforce that reflects the community and the diverse student population we serve.
Río Hondo College employs approximately 55% tenured track faculty of color; 60% part-time faculty of color; 85% classified staff of color; and 50% administrators of color.
Río Hondo College offers 30 associate degrees that guarantee transfer (ADTs) to Cal State Universities, a bachelor’s degree in Automotive Technology, more than 60 certificates, a Pathway to Law School, dual enrollment with K-12 districts, state championship speech & debate team and excellent athletic teams, student leadership opportunities, travel abroad experiences and more.
In collaboration with the communities in Pico Rivera, Santa Fe Springs, El Monte, South El Monte, Whittier, portions of Norwalk, La Mirada, Downey, La Puente, the City of Industry, Los Nietos and Avocado Heights, Río Hondo College provides an exceptional academic curriculum to meet the unique needs of our region and strengthen our communities.
Río Hondo College welcomes and embraces all students in their educational and career pathways. As a Hispanic-Serving Institution (HSI), our College has a student population of 22,000, of which 18,000 are Latinx students. We were the first college in Los Angeles County to provide two years of free tuition to first-time, full-time college students through our Río Promise program. We are proud to acknowledge that many of our students have transferred to high ranked institutions such as Harvard, Stanford, USC and UCLA, UC Berkeley, UC Irvine, Cal State LA, Cal State Long Beach, and Whittier College to name a few.
Strengths
Our caring and dedicated student-centered staff, faculty, and administrators are devoted to the advancement of educational justice, equity, and opportunity for all our students. Our College’s 900 employees, with close to 600 faculty, hold themselves accountable for the academic success of disproportionately impacted student populations. Our entire staff, with unwavering team collaboration, work hard to ensure our students reach their full potential by eliminating gaps in academic outcomes that traditionally hinder students of color.
Río Hondo College is committed to the recruitment of qualified and diverse employees who are dedicated to our students’ success. We recognize that diversity in an academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for our students. We are steadfast in our hiring practices and staff development processes which reinforce the goals of equal opportunity, diversity, and inclusion. Our practices and processes also support the importance of a workforce that reflects the community and the diverse student population we serve.
Río Hondo College employs approximately 55% tenured track faculty of color; 60% part-time faculty of color; 85% classified staff of color; and 50% administrators of color.
Río Hondo College offers 30 associate degrees that guarantee transfer (ADTs) to Cal State Universities, a bachelor’s degree in Automotive Technology, more than 60 certificates, a Pathway to Law School, dual enrollment with K-12 districts, state championship speech & debate team and excellent athletic teams, student leadership opportunities, travel abroad experiences and more.
In collaboration with the communities in Pico Rivera, Santa Fe Springs, El Monte, South El Monte, Whittier, portions of Norwalk, La Mirada, Downey, La Puente, the City of Industry, Los Nietos and Avocado Heights, Río Hondo College provides an exceptional academic curriculum to meet the unique needs of our region and strengthen our communities.
Basic Function
Under the direction of an administrator or manager, coordinates and facilitates the operations, activities and functions of the District’s Parking Services and Employee Transportation Coordinator; interviews, selects, trains, assigns work, supervises, schedules and evaluates assigned student workers, student assistants, and short-term, temporary staff ; performs basic accounting and clerical duties for the Accounting Department as assigned, and serve as a point of contact to promote commute option program.
Representative Duties
1. Coordinates and facilitates with campus security, the operations, activities and functions of the District’ s Parking Services including but not limited to parking permits, violations, tickets and Department of Motor Vehicles (DMV) registration holds. E
2. Coordination of District parking functions and daily operations and/or performance of parking related work. Work includes activities such as: the formulation, compilation and maintenance of applicable records; the research for and design and recommendation of forms and signage; analysis of parking usage and traffic patterns to assist in improving facility usage and access; and analysis of operations to develop recommendations for procedural changes. E
3. Orders, receives, maintains and distributes supplies and materials related to parking services including permits and tickets. E
4. Interprets, applies, explains and monitors the rules, regulations and procedures related to Parking Services operations; reconciles problems related to Parking Services and be the point of contact with parking services company relating to all customer services. E
5. Reviews and maintains thorough knowledge of California Vehicle Code (CVC), Americans with Disabilities Act (ADA) regulations and District policies, practices, and rules applicable to parking services; develops and recommends updates and/or revisions to District parking policies, practices, and procedures to ensure full compliance with CVC, ADA and other related laws, regulations, and codes. E
6. Coordinates and originates communications and activities with other District departments, personnel, students, vendors, various government, private agencies, and the public. E
7. Receives and coordinates District special-event-parking requests for a variety of events; identifies and reserves appropriate lots for use; investigates and responds to routine and non-routine student, staff, and public parking inquiries and complaints; coordinates with and provides parking information to local law enforcement agencies and appropriate District departments. E
8. Develops and implements procedures regarding DMV holds, towing actions, ticket payment schedules, and problem incidents; assists in the development of policies related to Parking Services. E
9. Interviews, selects, trains, assigns work, supervises, schedules, and evaluates student workers, student assistants, and short-term, temporary staff for Parking Services operations including the Parking Information Booth and Tram Escorts. E
10. Updates, and maintains a variety of records and files related to Parking Services, such as records of tickets, permits, DMV inquiries, holds, excessive violations and repeat offenders. E
11. Gathers, and compiles information and extracts data to generate and prepare a variety of reports related to Parking Services as required. E
12. Operates a computer terminal to input data and maintain records, lists, and files related to Parking Services; prepares specifications for changing or creating computer programs; troubleshoots, analyzes, and reports computer program problems related to Parking Services. E
13. Researches and compiles information for various actions involving Parking Services such as court actions. E
14. Order, receive, maintain and distribute supplies and materials related to parking services including permits and tickets, and be the point of contact with parking services company relating to all customer services. E
15. Maintain and update on-line parking services which include parking permit sales and distribution, ticket reconciliation and payments, ticket appeals. E
16. Responsible for upgrade, implementation and maintenance of parking ticket and permit system, working with other departments and outside vendors. E
17. Respond to questions and complaints; resolve problems requiring substantial knowledge and interpretation of District’s parking regulations, policies and procedures. E
18. Interpret, apply, explain and monitor the rules, regulations and procedures related to Parking Services operations; reconcile problems related to Parking Service. E
19. Address a wide range of problems that require independent judgment and discretion and may require interpreting policies and developing recommendations for new procedures and protocols. E
20. Coordinate and originate communication and activities with other District departments and personnel, students, vendors, various governmental and private agencies and the general public. E
21. Develop and implement procedures regarding DMV holds, towing actions, ticket payment schedules and problem incidents; assist in the development of policies related to Parking Services. E
22. Interview, select, train, assign work, supervise, schedule and evaluate student workers for Parking Services operations including the Parking Information Booth and Tram Escorts. E
23. Maintain a variety of records and files related to Parking Services, such as records of tickets, permits, DMV inquiries and holds and excessive violators. E
24. Compile information and prepare various reports related to Parking Services as required. E
25. Operate a computer terminal to input data and maintain records, lists and files related to Parking Services; prepare specifications for changing or creating computer programs; troubleshoot, analyze and report computer program problems related to Parking Services. E
26. Research and compile information for various actions involving Parking Services such as court actions. E
27. Work with the outside ticketing company to verify the deposits logs for submission to the County Court and DMV. Match ticketing company deposits with bank statements to ensure accuracy. E
28. Work with Accounting Office to reconcile parking citations, County Court and DVM payments. E
29. Perform the duties of Employee Transportation Coordinator (ETC) as a point of contact with regards to commute option program, and tracking the District’s progress in meeting clean air, and less emission requirements. E
30. Enroll new employees in the Employees Commute Reduction Program (ECRP) data in the AQMD platform and update new change in the platform.
31. Enter the monthly Employee Alternative Transportation Verification Form (ATVF) data in the AQMD platform, and coordinate with the payroll Unit. E
32. Coordinate with Human Resources Department and Payroll Office to ensure employee monthly ECRP submission is entered in District’s systems and reconciles with AQMD platform. E
33. Coordinate the Ride Share Incentive Program compliance requirements with South Coast AQMD for implementing cleaner technologies. E
34. Facilitate and coordinate the distribution and collection annual AQMD survey, enter raw data into spreadsheets and assemble data for submission to AQMD. E
35. Attend annual AQMD training sessions. E
36. Prepare and process a high volume of correspondence related to past-due parking citations which includes working closely with the District’s Accounting department and student accounts. E
37. Monitor parking meters, receive monies, document and deposit with College Cashier; reconcile problem debts concerning registration fees, drops, waivers, refund payments and related matters as appropriate; explain applicable rules, regulations and procedures as appropriate. E
38. Ensuring proper maintenance of parking equipment, facilities, and signage, and coordinating with various campus departments for event parking arrangements. E
39. Coordinate with security company or assigned drivers the access of the District’s shuttle program ensuring quality transportation services to mobility-impaired constituents. E
40. Work with vendors to provide short-term rental vehicle options that support District’s transportation needs and promotes available services. E
41. Coordination of District’s driver’s certification program. E
42. Performs accounting clerical duties for the Accounting Department as assigned; processes various documents involved in financial transactions. E
43. Receives monies for payments of fees, registration, and student debts; reconciles problem debts concerning registration fees, drops, waivers, refund payments, and related matters as appropriate; interprets and explains applicable rules, regulations, and procedures as appropriate. E
44. Performs a variety of clerical and administrative duties in support of the department’s day-to-day activities and/or operations including but not limited to greets and directs visitors, answers phone calls, responds to callers, and directs incoming phone calls; opens, screens, and distributes mail and correspondence; photocopies documents and requests duplication services; ensures maintenance and repairs of assigned work areas, facilities, or equipment; enters various requests for services from IT, Facilities, and Maintenance; contacts vendors for equipment service, when needed; follows-up with vendors to ensure satisfactory completion or requests; may perform simple repairs or maintenance standard office equipment. E
45. Performs related duties that support the overall objective of the position.
Knowledge and Abilities
Knowledge of:
- District and college policies, procedures, rules, and regulations related to the area of assignment.
- Working knowledge of parking-related equipment
- California Education Code and Title V as it relates to the area of assignment.
- Federal Educational Rights and Privacy Act (FERPA).
- Federal and state laws, codes, and regulations applicable to the area of assignment.
- Principles and practices of sound business communication.
- District organization, functions, rules, policies, and procedures applicable to the area of assignment.
- Techniques for repair and maintenance of District parking machines and meters.
- Rules, regulations, and procedures related to Parking Services.
- Basic principles and practices of accounting.
- Basic rules, regulations, and procedures related to a community college. Principles and practices of training and providing work direction.
- Basic communication skills, both orally and in writing.
- Interpersonal skills using tact, patience, and courtesy.
- Basic methods of recordkeeping, files, and file sharing techniques.
- Operation of a computer terminal.
- Record-keeping, filing, file sharing, and filing system methods and techniques.
- Effective communication skills both verbally and in writing.
- Computer software programs, applications, databases, and Enterprise Resource Planning (ERP) systems; computer hardware and peripheral equipment related to the area of the assignment.
- Modern office practices, procedures, equipment, and peripherals.
- Correct English usage, grammar, spelling, punctuation, and vocabulary. Basic research methods.
- Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
Ability to:
- Independently perform the essential responsibilities of the position.
- Coordinate and facilitate the various operations, activities, and functions of a community college parking services program.
- Learn, interpret, and apply DMV rules and regulations regarding vehicle classification, identification, and holds.
- Understand, interpret, explain, and apply District parking program policies and provisions.
- Tactfully and calmly resolve parking complaints and disputes.
- Learn and apply Municipal court procedures related to the District’s Parking Services.
- Read, interpret, apply, and explain applicable rules, regulations, policies, and procedures.
- Understand and follow verbal and written directions.
- Effectively communicate both verbally and in writing.
- Analyze situations accurately and adopt an effective course of action.
- Plan, organize, and prioritize workload to meet schedules and timelines.
- Research, gather, and compile information.
- Operate a computer terminal and related software applications and programs.
- Troubleshoot and assist in resolving Parking Services computer programs.
- Interview, select, train, assign, supervise, schedule, and evaluate student workers, student assistants, and short-term, temporary staff.
- Work independently with little direction.
- Establish and maintain effective and cooperative relationships with those encountered in the course of work.
- Ability to observe and recall details and incidents, as well as detect and respond appropriately to potentially hazardous situations
- Ability to appropriately handle parking monies received, and reconciliations.
- Interpersonal skills using tact, patience, and courtesy.
- Learn the DMV rules and regulations regarding vehicle classification, identification and holds.
- Learn Municipal court procedures related to the District’s Parking Services.
- Read, interpret, apply and explain applicable rules, regulations, policies and procedures
- Research and compile information. Maintain records and prepare reports.
- Utilize computer software programs, applications, and databases; computer hardware and peripheral equipment related to the area of assignment.
- Communicate with students, staff, and the public in person and via a variety of communication modalities using various technology resources.
- Establish and maintain cooperative and effective working relationships with those encountered in the course of work.
Education and Experience
- High school graduate or General Educational Development (GED); AND
- College-level coursework in a related discipline; AND
- Three (3) years of experience working in a general office environment, with relevant exposure to working in a parking services program.
- Or, any combination of education and experience which would provide the required qualifications for the position
Foreign Degrees
Any degree from a country other than the United States, including Canada and Great Britain, must be evaluated by an Evaluation Service prior to the closing date. Certification must be attached with copies of transcripts.
Desired Qualifications
Employee Transportation Coordinator Certification with Air Quality Management District (AQMD) is preferred.
Working Conditions
PHYSICAL DEMANDS:
While performing the duties of this job, employees are regularly required to sit or stand for extended periods of time; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel, operate personal computers and other standard office equipment; and reach with hands and arms. Specific vision abilities required by this job include close vision, use of both eyes, ability to distinguish basic shades and colors and the ability to adjust focus. Employees are frequently required to walk and stand and occasionally lift up to 25 pounds.
MENTAL DEMANDS:
While performing the duties of this class, incumbents are regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information and skills; perform highly detailed work on multiple, concurrent tasks; and interact with District, students, vendors and others encountered in the course of work, some of whom are dissatisfied or abusive.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees may work in an office and counter environment; subject to dealing with students, staff, and the public; subject to constant interruptions, and the noise level may vary depending on activities of the department.
The Americans with Disabilities Act (ADA) require us to identify the essential (E) duties/functions of the position. We have indicated those duties those duties with an E on the job description.
Position Description
Applications are currently being accepted for a Parking Services Facilitator. This is a full-time, 12 month position.
Application Procedure
Applications must be submitted by 11:59 p.m. PT on the closing date.
Applicants must submit a complete online application that includes the items listed.
Applicants must submit a complete online application that includes the items listed.
- Rio Hondo College online application (which includes supplemental questions)
- Résumé/Curriculum Vitae
- PAPER APPLICATIONS AND APPLICATION MATERIALS SENT VIA MAIL, FAX, OR EMAIL WILL NO LONGER BE ACCEPTED.
- NOTE THAT ALL CORRESPONDENCE, INCLUDING INTERVIEW INVITATIONS, WILL BE SENT VIA EMAIL.
Additional Information
- The Immigration Reform and Control Act requires the District obtain documentation from every individual who is employed which verifies identity and authorizes his/her right to work in the United States.
- Successful candidate is responsible for verifying all prior work experience and providing all academic transcripts for purposes of salary placement.
- As a condition of employment, the selected applicant must provide a set of fingerprints (at the applicant’s expense) taken by an official LiveScan agency.
- Provide a Certificate of Tuberculosis Exam for initial employment (The certificate must be renewed every 4 years as a condition of continuing employment).
- For positions requiring a valid California driver’s license, proof of insurability is required.
- Applicants who are protected under the Americans with Disabilities Act and require accommodations for completing the application process, testing (if required for position), or the interview, please notify the Human Resources Office.
- A copy of this announcement will be provided in Braille to visually impaired applicants upon request.
Commitment to Diversity
All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.
Cancel RTF Policy
WE RESERVE THE RIGHT TO RE-OPEN, RE-ADVERTISE, DELAY OR CANCEL FILLING THIS POSITION.
THIS RECRUITMENT MAY BE USED TO FILL FUTURE VACANCIES.
EEO Statement
Rio Hondo College is committed to employing qualified administrators, faculty and staff members who are dedicated to student success. The Board recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates.
*Please mention you saw this ad on AcademicJobs.*
