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Financial Services Representative/Counselor Student Financial Services
Job Description
Associate Director for Student Financial Services
Student Financial Services, Rose Hill
Fordham University
Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.
- Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.
- We offer tuition remission for employees and their dependents
- A generous employer match towards a 403(b) retirement plan.
- As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
- As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.
- University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.
Hybrid Policy:
Please review the Hybrid Policy here.
https://www.fordham.edu/human-resources/policies-guides-and-agreements/hybridremote-work-policy-for-administrators/
Position Summary
Reporting to the Director of Financial Aid Technology and Operations, the
Financial Services Representative/Counselor counsels students and families
regarding all aspects of financial aid and payment options through various
communication means such as in person, by telephone, by email, etc.
They provide administrative effectiveness and financial aid services through an
emphasis on individual attention to students and high-quality customer service.
This position requires some evening and weekend work hours and may require
travel between Fordham campuses.
Essential Functions
∙Advises families and students on how to pay for a university education,
including all sources of assistance and the delivery system for financial
aid.
∙Takes responsibility for the marketing and formulation of individual
payment plans, i.e. monthly payment plans and alternative loan options.
∙Works with enrolled students to monitor progress through the payment
process.
∙Serves in all areas of financial services and financial aid administration,
including but not limited to the counseling of students and parents,
processing of applications, packaging, and facilitating the use of financing
options.
∙Assists in the awarding, adjusting, and reconciliation of Federal Work
Study funds in accordance with federal regulations and institutional
policies.
∙Administers specified financial services procedures and programs as
assigned.
Essential Functions Note
This list is not intended to be an exhaustive list.
The University may assign additional related duties as necessary.
Additional Functions
∙Supports compliance with procedures for all programs.
∙Assists with the development of computer programs and reports to support
functions, as well as implementing and testing updated software.
∙Interacts with other University offices.
∙Performs Financial Aid, Financing and Admission presentations
∙Participates in professional development workshops.
Required Qualifications: Education and Experience
∙High School Degree or equivalent
∙Minimum of 1 year of relevant experience
Required Qualifications: Knowledge and Skills
∙Proven Administrative skills.
∙Effective oral presentation skills.
∙Demonstrated excellence in customer service skills.
∙Successful candidates should have a knowledge of and commitment to
the goals of Jesuit Education.
Preferred Qualifications
∙Bachelor’s Degree
∙Minimum three years’ diverse experience in either financial aid
administration or related field.
∙Experience in customer-oriented or consumer credit financing.
∙Knowledge of Microsoft Word, Excel, and financial aid software.
Minimum Starting Salary: $51,000
Maximum Starting Salary: $56,000
Note: Salary is commensurate with qualifications, experience, and skills.
START DATE: ASAP
APPLY HERE: https://careers.fordham.edu/postings/7810
ABOUT FORDHAM
Founded in 1841, Fordham is the Jesuit University of New York, offering an
exceptional education distinguished by the Jesuit tradition to more than 16,000
students in its 9 colleges and schools. It has residential campuses in the Bronx
and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center
Biological Field Station in Armonk, N.Y., and the London Centre in the United
Kingdom.
Fordham University is committed to excellence through diversity and
welcomes candidates of all backgrounds.
Fordham is an Equal Opportunity Employer – Veterans/Disabled and other
protected categories
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